What is SearchUnify?

SearchUnify stands out as a premier enterprise solution designed to enhance both self-service capabilities and customer support effectiveness. This innovative platform supports a range of cutting-edge products, such as Cognitive Search, the SearchUnify Virtual Assistant—recognized as the world’s first federated chatbot that combines information retrieval with augmented capabilities to deliver finely-tuned, context-aware, and intent-driven conversational experiences at scale. Additionally, it features Knowbler, the pioneering knowledge-centered customer service software, alongside Agent Helper, a machine learning-driven tool aimed at boosting agent productivity and facilitating case collaboration. Furthermore, Community Helper is an AI-enhanced application designed to cultivate a personalized and engaging community while minimizing the efforts required for community moderation. With its comprehensive suite of tools, SearchUnify empowers organizations to redefine their customer engagement strategies and streamline support processes effectively.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

SearchUnify Screenshot 1

Company Facts

Company Name:
SearchUnify
Date Founded:
2008
Company Location:
India
Company Website:
www.searchunify.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Supported Languages
English

SearchUnify Categories and Features

Enterprise Search Software

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery