What is Sendkey?

Sendkey is a specialized software solution designed for pharmacies that improves engagement between prescribers and patients by simplifying and automating communication methods, enabling pharmacies to manage both incoming and outgoing messages through a consolidated platform that includes text (such as two-way SMS), fax, voice, and email. This advancement reduces the burden of manual tasks and strengthens connections with both patients and healthcare professionals. It is adaptable to various pharmacy operations, including specialty, infusion, retail, and mail-order, by automating crucial reminders like refill notifications and prescription alerts. Patients can easily confirm their pickups or deliveries through text, and the system can send tailored health messages or campaigns based on flexible business rules and patient segmentation. By integrating SMS and fax communications into a single queue-based inbox and allowing for attachments related to specific patient records, it ensures that patients receive timely updates on their refill statuses while complying with opt-out regulations. Ultimately, Sendkey not only boosts operational efficiency but also significantly enhances the patient experience by ensuring they are well-informed about their medication requirements. Furthermore, this integration of diverse communication channels helps to create a more streamlined workflow for pharmacy staff, allowing them to focus on providing quality care.

Integrations

No integrations listed.

Screenshots and Video

Sendkey Screenshot 1

Company Facts

Company Name:
keycentrix
Date Founded:
1974
Company Location:
United States
Company Website:
keycentrix.com/sendkey/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Sendkey Categories and Features

Patient Engagement Software

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management