List of ServiceNow Cloud Observability Integrations
This is a list of platforms and tools that integrate with ServiceNow Cloud Observability. This list is updated as of April 2025.
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Google Cloud serves as an online platform where users can develop anything from basic websites to intricate business applications, catering to organizations of all sizes. New users are welcomed with a generous offer of $300 in credits, enabling them to experiment, deploy, and manage their workloads effectively, while also gaining access to over 25 products at no cost. Leveraging Google's foundational data analytics and machine learning capabilities, this service is accessible to all types of enterprises and emphasizes security and comprehensive features. By harnessing big data, businesses can enhance their products and accelerate their decision-making processes. The platform supports a seamless transition from initial prototypes to fully operational products, even scaling to accommodate global demands without concerns about reliability, capacity, or performance issues. With virtual machines that boast a strong performance-to-cost ratio and a fully-managed application development environment, users can also take advantage of high-performance, scalable, and resilient storage and database solutions. Furthermore, Google's private fiber network provides cutting-edge software-defined networking options, along with fully managed data warehousing, data exploration tools, and support for Hadoop/Spark as well as messaging services, making it an all-encompassing solution for modern digital needs.
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Cortex
Cortex
Empower your engineering teams for superior software delivery.The Cortex Internal Developer Portal empowers engineering teams to easily access insights regarding their services, leading to the delivery of superior software products. With the use of scorecards, teams can prioritize their key focus areas like service quality, adherence to production standards, and migration processes. Additionally, Cortex's Service Catalog connects seamlessly with widely-used engineering tools, providing teams with a comprehensive understanding of their architectural landscape. This collaborative environment enhances the quality of services while promoting ownership and pride among team members. Furthermore, the Scaffolder feature enables developers to quickly set up new services using pre-designed templates crafted by their peers in under five minutes, significantly speeding up the development process. By streamlining these tasks, organizations can foster innovation and efficiency within their engineering departments. -
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Docker
Docker
Streamline development with portable, reliable containerized applications.Docker simplifies complex configuration tasks and is employed throughout the entire software development lifecycle, enabling rapid, straightforward, and portable application development on desktop and cloud environments. This comprehensive platform offers various features, including user interfaces, command-line utilities, application programming interfaces, and integrated security, which all work harmoniously to enhance the application delivery process. You can kickstart your programming projects by leveraging Docker images to create unique applications compatible with both Windows and Mac operating systems. With the capabilities of Docker Compose, constructing multi-container applications becomes a breeze. In addition, Docker seamlessly integrates with familiar tools in your development toolkit, such as Visual Studio Code, CircleCI, and GitHub, enhancing your workflow. You can easily package your applications into portable container images, guaranteeing consistent performance across diverse environments, whether on on-premises Kubernetes or cloud services like AWS ECS, Azure ACI, or Google GKE. Furthermore, Docker provides access to a rich repository of trusted assets, including official images and those from verified vendors, ensuring that your application development is both reliable and high-quality. Its adaptability and integration capabilities position Docker as an essential tool for developers striving to boost their productivity and streamline their processes, making it indispensable in modern software development. This ensures that developers can focus more on innovation and less on configuration management. -
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Kubernetes
Kubernetes
Effortlessly manage and scale applications in any environment.Kubernetes, often abbreviated as K8s, is an influential open-source framework aimed at automating the deployment, scaling, and management of containerized applications. By grouping containers into manageable units, it streamlines the tasks associated with application management and discovery. With over 15 years of expertise gained from managing production workloads at Google, Kubernetes integrates the best practices and innovative concepts from the broader community. It is built on the same core principles that allow Google to proficiently handle billions of containers on a weekly basis, facilitating scaling without a corresponding rise in the need for operational staff. Whether you're working on local development or running a large enterprise, Kubernetes is adaptable to various requirements, ensuring dependable and smooth application delivery no matter the complexity involved. Additionally, as an open-source solution, Kubernetes provides the freedom to utilize on-premises, hybrid, or public cloud environments, making it easier to migrate workloads to the most appropriate infrastructure. This level of adaptability not only boosts operational efficiency but also equips organizations to respond rapidly to evolving demands within their environments. As a result, Kubernetes stands out as a vital tool for modern application management, enabling businesses to thrive in a fast-paced digital landscape. -
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Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.
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PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.
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Microsoft Azure is a dynamic cloud computing platform designed to streamline the development, testing, and management of applications with speed and security. By leveraging Azure, you can creatively turn your ideas into effective solutions, taking advantage of more than 100 services that support building, deploying, and managing applications across various environments such as the cloud, on-premises, or at the edge, all while using your preferred tools and frameworks. The ongoing innovations from Microsoft ensure that your current development requirements are met while also setting the stage for your future product goals. With a strong commitment to open-source values and support for all programming languages and frameworks, Azure grants you the flexibility to create and deploy in a manner that best fits your needs. Whether your infrastructure is on-premises, cloud-based, or edge-focused, Azure is equipped to evolve alongside your existing setup. It also provides specialized services for hybrid cloud frameworks, allowing for smooth integration and effective management. Security is a key pillar of Azure, underpinned by a skilled team and proactive compliance strategies that are trusted by a wide range of organizations, including enterprises, governments, and startups. With Azure, you gain a dependable cloud solution, supported by outstanding performance metrics that confirm its reliability. Furthermore, this platform not only addresses your immediate requirements but also prepares you for the future's dynamic challenges while fostering a culture of innovation and growth.
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Amazon Web Services (AWS)
Amazon
Empower your innovation with unparalleled cloud resources and services.For those seeking computing power, data storage, content distribution, or other functionalities, AWS offers the essential resources to develop sophisticated applications with improved adaptability, scalability, and reliability. As the largest and most prevalent cloud platform globally, Amazon Web Services (AWS) features over 175 comprehensive services distributed across numerous data centers worldwide. A wide array of users, from swiftly evolving startups to major enterprises and influential governmental organizations, utilize AWS to lower costs, boost efficiency, and speed up their innovative processes. With a more extensive selection of services and features than any other cloud provider—ranging from fundamental infrastructure like computing, storage, and databases to innovative technologies such as machine learning, artificial intelligence, data lakes, analytics, and the Internet of Things—AWS simplifies the transition of existing applications to the cloud. This vast range of offerings not only enables businesses to harness the full potential of cloud technologies but also fosters optimized workflows and heightened competitiveness in their industries. Ultimately, AWS empowers organizations to stay ahead in a rapidly evolving digital landscape. -
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Opsgenie
Atlassian
Streamline incident management for faster responses and efficiency.Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction. -
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Jenkins
Jenkins
Streamline your projects with powerful, flexible automation solutions.Jenkins, a leading open-source automation server, features a vast array of plugins that streamline the processes of building, deploying, and automating projects. Its flexibility enables Jenkins to serve not just as a basic continuous integration (CI) server but also as a robust continuous delivery platform suited for a variety of projects. This independent, Java-powered application is ready for immediate use, with installation options for Windows, Linux, macOS, and various Unix-like systems. Setting up Jenkins is made simple through its user-friendly web interface, which includes real-time error detection and built-in guidance. With countless plugins available in the Update Center, Jenkins integrates effortlessly with nearly every tool in the continuous integration and delivery ecosystem. The architecture of these plugins allows for substantial growth, providing nearly infinite possibilities for augmenting Jenkins’s capabilities. Furthermore, Jenkins can effectively distribute tasks across several machines, which significantly speeds up the processes of building, testing, and deploying in diverse environments, ultimately enhancing productivity. This remarkable adaptability positions Jenkins as an essential component in contemporary software development workflows, making it a favored choice among developers. Its ongoing evolution ensures that Jenkins remains relevant and powerful in meeting the ever-changing needs of software projects. -
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AlertOps
AlertOps
Elevate incident management with seamless automation and collaboration.AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape. -
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Indent
Indent
Streamlined access, enhanced security, empowering teams for success.Robust security is crucial, yet it should not become an obstacle; rapid access can drive higher profits. Implement a streamlined access system that is both fast and intuitive, preventing any hassle for your team. Users should be able to request access to applications seamlessly, while managers can promptly approve or deny these requests via Slack, all while keeping a thorough audit trail in place. Remove the burdensome task of manually managing approval processes. Each access granted represents a possible security vulnerability. Indent empowers teams to bolster security and uphold the principle of least privilege by offering temporary access to users, ensuring that efficiency remains intact. Simplify the manual procedures necessary for SOC 2, SOX, ISO, and HITRUST compliance by embedding controls and policies directly into the access request framework. Provide access only when essential, as opposed to granting permanent access, which helps reduce your licensing costs. Indent facilitates considerable savings while delivering a smooth experience for end users. As your company grows rapidly, it is vital for your team to take calculated risks that promise significant rewards. This strategy not only protects your operations but also encourages your team to make bold and effective decisions. Ultimately, fostering a culture of decisive action can lead to innovation and long-term success. -
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Zenduty
Zenduty
Empower your team with streamlined incident management efficiency.Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment. -
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NGINX
F5
Transform your infrastructure with powerful, agile, and cost-effective solutions.NGINX Open Source powers more than 400 million websites around the world. Building on this robust foundation, NGINX Plus functions as an all-in-one software solution that combines load balancing, web serving, and content caching capabilities. By choosing NGINX Plus over conventional hardware load balancers, businesses can explore innovative opportunities without the constraints of traditional infrastructure, resulting in savings exceeding 80% while still achieving excellent performance and reliability. This versatile platform can be deployed across various settings, which include public and private clouds, bare metal servers, virtual machines, and containerized environments. Furthermore, the built-in NGINX Plus API streamlines the completion of routine tasks, thereby boosting operational efficiency. In an era where agility is essential, today's NetOps and DevOps teams require a self-service, API-centric approach that integrates smoothly with CI/CD workflows, which not only accelerates application deployments but also enhances the management of application lifecycles. As technology continues to advance rapidly, NGINX Plus emerges as an indispensable resource for improving operational flexibility and optimizing the use of available resources. It is a pivotal asset for organizations aiming to stay competitive in a fast-paced digital world. -
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D2iQ
D2iQ
Seamlessly deploy Kubernetes at scale, empowering innovation everywhere.D2iQ's Enterprise Kubernetes Platform (DKP) is designed to facilitate the deployment of Kubernetes workloads at scale, making it easier for organizations to adopt and manage advanced applications across various infrastructures, including on-premises, cloud, air-gapped settings, and edge environments. By addressing the most significant challenges faced in enterprise Kubernetes deployment, DKP offers a unified management interface that streamlines the journey to production while ensuring robust control over applications in any environment. Key features include out-of-the-box Day 2 readiness without vendor lock-in, simplified Kubernetes adoption processes, and guarantees of consistency, security, and performance across distributed systems. Furthermore, DKP empowers organizations to swiftly deploy machine learning applications and fast data pipelines, all while tapping into cloud-native expertise to maximize operational efficiency. This platform not only enhances existing capabilities but also paves the way for future growth and innovation in cloud-native environments. -
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Cyral
Cyral
Enhance security and visibility for your data ecosystem.Ensure clear visibility and the implementation of policies across every data endpoint in your system with this tailored solution designed to enhance your infrastructure-as-code workflows and orchestration. It is equipped to dynamically adapt to your workloads while ensuring response times remain below a millisecond. The solution integrates seamlessly with your current tools, requiring no adjustments to your applications. By establishing intricate data access policies and adopting a Zero Trust framework for the data cloud, you can significantly bolster your cloud security. This proactive approach helps protect your organization from potential data breaches, thereby fostering customer trust and delivering peace of mind. Addressing the unique challenges related to performance, deployment, and availability in the data cloud, Cyral offers a holistic perspective of your data ecosystem. The lightweight, stateless sidecar provided by Cyral functions as an interception service that grants real-time visibility into all activities occurring within the data cloud while ensuring stringent access controls. Its outstanding performance and scalability enable efficient interception, effectively thwarting threats and unauthorized access to your data that might otherwise go unnoticed. As the digital landscape continues to change rapidly, implementing such rigorous security measures is essential to uphold the integrity and confidentiality of your organization’s data. By prioritizing these strategies, businesses can navigate the complexities of data security with greater confidence and resilience.
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