What is ShrinkRapt?
ShrinkRapt, created by Saner Software, is a user-friendly medical application tailored for healthcare professionals and therapists. This innovative software simplifies numerous functions, including patient billing, the submission of insurance claims, note management, and scheduling organization. Additionally, the lack of monthly or annual subscription fees enables medical practitioners to potentially save substantial amounts of money, ranging from hundreds to thousands of dollars. As a result, ShrinkRapt not only improves overall operational efficiency but also plays a crucial role in lowering overhead expenses for its users, making it an invaluable tool in the healthcare industry. Ultimately, this application empowers practitioners to focus more on patient care rather than administrative burdens.
Pricing
Patient Billing - $299
Billing and Insurance - $399
ShrinkRapt Complete - $485
Integrations
Company Facts
Product Details
Product Details
ShrinkRapt Categories and Features
Speech Therapy Software
Physical Therapy Software
Occupational Therapy Software
Mental Health Software
Medical Practice Management Software
Medical Billing Software
More ShrinkRapt Categories
ShrinkRapt Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Horror just Horrible
Date: Aug 10 2021SummaryThis experience has been the worst. I never had such poor customer service and having some computer programing knowledge myself, it is clear to me that ShrinkRapt cut some vital corners building this software, probably to finish sooner. These tactic in programming promotes a non-user friendly and mistake prone program. An example, designating a payment w/ an adjustment is process which takes 7 steps to complete. I am currently in process of leaving ShrinkRapt. Your staff will thank you not to purchase an inevitable avalanche of problems.
PositiveWe have young front desk agents. Many only know the basics of digital computing. This software is as basic at it comes.
NegativeA lot of bugs - silly bugs that could easily be fixed but there does not seem a care from the staff at saner software. In proving this, their customer service is solely communication is via email. If you have a vital question, you may have to wait 3-4 days to get an unclear and fragmented response forcing you to request further clarification in a reply and back again.... Mean while you've seen 30-50 patients since and the practice is behind schedule and the billing is paralyzed.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
badly written software with disingenuious support people
Date: Jan 11 2020Summaryalthough the software which is written the 4D platform is buggy as hell and looks like it was written by hobbyists, i tolerated it because i liked that you could buy the software outright, (no subscription). sadly, they have discontinued this and moved to a subscription only model. the two support guys seem to have trouble with the truth and seem to operate on the premise that their main clientele is not tech savvy enough to know when they are bullshitting . in most cases this may be true but i also happen to be a computer tech so i was abundantly clear. although they're subscription only now, their programmers are not smart enough to make it verifiable or how to create an expiring demo. so they lie about the fact that the demo is no different from the paid version and try to scare customers into believing their ongoing support is essential. and will routinely try to leverage it against you buying a subscription for the next year. i'm currently researching alternatives and don't expect it will take long to find something better.
Positiveit's not cloud based which i prefer.
that about it but this needs to be at least fifty words.
please excuse the unnecessary verbage.Negativebuggy software
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dishonest amateur support
has moved to subscription only
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