Leader badge

What is SlickText?

SlickText stands out as the leading platform for text messaging, having transformed the way businesses leverage this communication tool since its inception in 2012. With its award-winning software, SlickText serves more than 40,000 clients across North America, including prominent names like ESPN and FedEx. The company operates out of two main locations: Jamestown, NY, and Nashville, TN. To discover more about its offerings, you can explore slicktext.com, where you’ll find various resources and information about their services. This platform not only enhances customer engagement but also helps businesses gain a significant edge in the competitive market.

Pricing

Price Starts At:
$29.00/month
Price Overview:
Starts at $29/month for 500 credits that rollover. Contact us for annual plan discounts.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, SlickText provides an API

Screenshots and Video

Company Facts

Company Name:
SlickText
Date Founded:
2012
Company Location:
United States
Company Website:
www.slicktext.com
Edit This Page

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SlickText Categories and Features

SMS Survey Software

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

SlickText Customer Reviews

Write a Review
  • Reviewer Name: Ashley A.
    Position: Business owner
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use and great for growth

    Date: Jul 01 2022
    Summary

    SlickText is a game changer! I took a class saying that text messaging marketing was the way of the future and they were right. I incorporated the SlickText platform into my business marketing and saw an increase in conversions almost immediately.

    Growing your audience is easer than ever. What I really like is that more people open text messages so it reaches more people and it also filters your audience. Only people truly interested in your product or service signs up. So it’s easier to offer products.

    When I was able to connect SlickText to my Shopify store things really start picking up. I got so many people signed up with one click. It organized my contacts and helped me market more effectively.

    It’s very easy to use. Easy to understand and your metrics are being recorded so you know how successful your campaigns are. This helps you decide what type of content your audience likes.

    The text don’t have to be boring. You can include a short link and even media in your messages.

    If you want to be more consistent reaching your audience with little effort this is the way to go about it!

    Positive

    - User Friendly
    - Increases conversion
    - Easy sign up for members
    - Affordable
    - Customizable messages
    - Syncs to your Shopify store

    Negative

    - Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters

    - Pay attention to your audience because that will determine what plan works best for you.

    Read More...
    Official SlickText Response
    Date: Jul 05 2022
    Hi Ashley, Thank you so much for this great review! So glad you're getting use out of the Shopify integration. I'm sure this is going to help grow your E-commerce store. We're grateful that you took the time to leave this review!
  • Reviewer Name: Terrell B.
    Position: OWENER
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I have to find something to complain about

    Date: Jun 09 2022
    Summary

    Everything ... being a small business owner its so hard to find ways to stick out and when you find a company that can help you and they really do what they say is a amazing thing 1 less thing to worry about i love SlickText.

    Positive

    They do what they say that checks every box and now a days this is very rare plus this is a universal tool i also use it for my moms business.

    Negative

    I guess if I had to have one it would be that they have no number to call into customer service.

    Read More...
  • Reviewer Name: Joseph May M.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works Really Well

    Date: May 19 2022
    Summary

    Great product that works really well. Also, not expensive compared to other products. Great team to work with.

    Positive

    Easy to use and great resources to learn how to use the product.

    Well made product that is easy to learn how to use.

    Negative

    Hard to track referrals and figure out who the referrals come from.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Admin
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Help, Great Customer Service

    Date: Jun 08 2022
    Summary

    Great experience and super easy to communicate with the SlickText team. Super knowledgeable about their service.

    Positive

    Able to resolve all issues I had.
    Team had a great understanding of how to site works.
    They easily led me to the correct path to resolve and avoid issues in the future.

    Negative

    I wish it was easier to get on the phone with someone but regardless, the customer service chat was extremely useful for me

    Read More...
  • Reviewer Name: Carolina C.
    Position: Co-Founder
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fast Assistance

    Date: Jul 14 2022
    Summary

    With being so busy, I am very content at how fast I was able to get assistance & resolve my issue. The rep was professional and kind.

    Positive

    I very much appreciated how smooth and fast my representative was able to assist me with the question I had.

    Negative

    I cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.

    Read More...
  • Reviewer Name: Omar G.
    Position: COO
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great value + customer service!

    Date: Jun 10 2022
    Summary

    Have been a long time customer and we are very happy with this service. Would highly recommend to our industry colleagues.

    Positive

    User friendly, fantastic customer service. The system allows us to efficiently communicate with our entire network of talent.

    Negative

    There isn't any noteworthy issue with this service.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Purchaser/Human Resources
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    AWESOME CUSTOMER SERVICE

    Updated: Jun 14 2022
    Summary

    We use SlickText to keep the plant informed of schedule changes, events, etc. Love that I can send a blanket text or have a single conversation with one individual. Overall, very satisfied and highly recommend!

    Positive

    Quick response when needed from Customer Service - Great way of keeping all employees informed and up-to-date on things.

    Negative

    I really can't think of any - have been very satisfied!

    Read More...