What is SlickText?
SlickText stands out as the leading platform for text messaging, having transformed the way businesses leverage this communication tool since its inception in 2012. With its award-winning software, SlickText serves more than 40,000 clients across North America, including prominent names like ESPN and FedEx. The company operates out of two main locations: Jamestown, NY, and Nashville, TN. To discover more about its offerings, you can explore slicktext.com, where you’ll find various resources and information about their services. This platform not only enhances customer engagement but also helps businesses gain a significant edge in the competitive market.
Pricing
Company Facts
Product Details
Product Details
SlickText Categories and Features
SMS Survey Software
SMS Marketing Software
Customer Experience Software
Customer Engagement Software
SlickText Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to use and great for growth
Date: Jul 01 2022SummarySlickText is a game changer! I took a class saying that text messaging marketing was the way of the future and they were right. I incorporated the SlickText platform into my business marketing and saw an increase in conversions almost immediately.
Growing your audience is easer than ever. What I really like is that more people open text messages so it reaches more people and it also filters your audience. Only people truly interested in your product or service signs up. So it’s easier to offer products.
When I was able to connect SlickText to my Shopify store things really start picking up. I got so many people signed up with one click. It organized my contacts and helped me market more effectively.
It’s very easy to use. Easy to understand and your metrics are being recorded so you know how successful your campaigns are. This helps you decide what type of content your audience likes.
The text don’t have to be boring. You can include a short link and even media in your messages.
If you want to be more consistent reaching your audience with little effort this is the way to go about it!Positive- User Friendly
- Increases conversion
- Easy sign up for members
- Affordable
- Customizable messages
- Syncs to your Shopify storeNegative- Text character limits make it hard to say what I want sometimes but if you add a picture to longer messages it will let you use more characters
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- Pay attention to your audience because that will determine what plan works best for you.Official SlickText Response -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I have to find something to complain about
Date: Jun 09 2022SummaryEverything ... being a small business owner its so hard to find ways to stick out and when you find a company that can help you and they really do what they say is a amazing thing 1 less thing to worry about i love SlickText.
PositiveThey do what they say that checks every box and now a days this is very rare plus this is a universal tool i also use it for my moms business.
NegativeI guess if I had to have one it would be that they have no number to call into customer service.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Works Really Well
Date: May 19 2022SummaryGreat product that works really well. Also, not expensive compared to other products. Great team to work with.
PositiveEasy to use and great resources to learn how to use the product.
Well made product that is easy to learn how to use.NegativeHard to track referrals and figure out who the referrals come from.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Help, Great Customer Service
Date: Jun 08 2022SummaryGreat experience and super easy to communicate with the SlickText team. Super knowledgeable about their service.
PositiveAble to resolve all issues I had.
Team had a great understanding of how to site works.
They easily led me to the correct path to resolve and avoid issues in the future.NegativeI wish it was easier to get on the phone with someone but regardless, the customer service chat was extremely useful for me
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Fast Assistance
Date: Jul 14 2022SummaryWith being so busy, I am very content at how fast I was able to get assistance & resolve my issue. The rep was professional and kind.
PositiveI very much appreciated how smooth and fast my representative was able to assist me with the question I had.
NegativeI cant say anything I didn't like. All my questions were answered and my issue was resolved quickly.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great value + customer service!
Date: Jun 10 2022SummaryHave been a long time customer and we are very happy with this service. Would highly recommend to our industry colleagues.
PositiveUser friendly, fantastic customer service. The system allows us to efficiently communicate with our entire network of talent.
NegativeThere isn't any noteworthy issue with this service.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
AWESOME CUSTOMER SERVICE
Updated: Jun 14 2022SummaryWe use SlickText to keep the plant informed of schedule changes, events, etc. Love that I can send a blanket text or have a single conversation with one individual. Overall, very satisfied and highly recommend!
PositiveQuick response when needed from Customer Service - Great way of keeping all employees informed and up-to-date on things.
NegativeI really can't think of any - have been very satisfied!
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