SmartRez Reviews

An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.

ROLLER is dedicated to helping attractions and leisure venues operate more efficiently and grow revenue. With over 3,000 customers in 30+ countries—including well-known brands such as Sky Zone, We Rock the Spectrum, American Dream, Flip Out, Oxygen, and Jumpsquare—we’ve built a platform that reflects the real-world needs of the industry. We work with a diverse range of venues, from play centers and climbing gyms to amusement parks, bowling centers, zoos, and aquariums. As a complete venue management solution, ROLLER brings together everything operators need to run their business in one place. Our platform combines online ticketing, POS, membership management, payments, and waivers to reduce complexity and improve efficiency. By connecting every part of the guest journey, ROLLER helps businesses increase revenue, streamline operations, and deliver better experiences at scale.

High Trek POS is an all-in-one operating platform built for attractions, entertainment venues, and experience-based businesses. It connects online booking, ticketing, point of sale, digital waivers, customer management, memberships, group sales, food and beverage, and financial reporting in one system. High Trek POS is especially well suited for businesses that depend on group events and repeat visitors. Built-in group sales tools help teams manage birthday parties, field trips, corporate outings, private events, camps, and other large reservations from the initial inquiry through final payment. Staff can create quotes, collect deposits, place temporary holds on dates and resources, schedule payment deadlines, send automated reminders, manage documents, and track communication in one shared workflow. This gives every team member visibility into the sales pipeline and helps turn more inquiries into confirmed reservations. Membership tools make it easier to build recurring revenue and encourage repeat visits. Businesses can sell individual and family memberships, manage member benefits, track expiration dates, apply discounts, control access, and communicate with members through targeted email and SMS campaigns. Membership activity is connected to the same customer record used for bookings, waivers, purchases, and visits, giving operators a more complete view of their most valuable guests. The platform also supports online and walk-up sales, digital waivers, gift cards, vouchers, merchandise, food and beverage, cash management, capacity controls, resource scheduling, customer self-service, QuickBooks integration, and centralized reporting. High Trek POS replaces disconnected software with one platform designed to simplify operations, improve guest service, increase group conversion, strengthen membership programs, and grow long-term revenue.