Sonas Verified Customer Reviews (2026)

Silverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.

ROLLER is dedicated to helping attractions and leisure venues operate more efficiently and grow revenue. With over 3,000 customers in 30+ countries—including well-known brands such as Sky Zone, We Rock the Spectrum, American Dream, Flip Out, Oxygen, and Jumpsquare—we’ve built a platform that reflects the real-world needs of the industry. We work with a diverse range of venues, from play centers and climbing gyms to amusement parks, bowling centers, zoos, and aquariums. As a complete venue management solution, ROLLER brings together everything operators need to run their business in one place. Our platform combines online ticketing, POS, membership management, payments, and waivers to reduce complexity and improve efficiency. By connecting every part of the guest journey, ROLLER helps businesses increase revenue, streamline operations, and deliver better experiences at scale.

Cvent Event Diagramming® (formerly known as Social Tables®) allows hotels and venues to work closely with event planners to orchestrate successful and unforgettable events. By effortlessly uploading your floorplans, you can present your venue while collaborating in real-time with planners to demonstrate how your space can meet their unique requirements. Begin the process smoothly and create accurate floorplans, as the interactive capabilities enable planners to visualize their events in your venue in an unprecedented way. With impressive photo-realistic 3D visuals, planners can fine-tune their ideas down to intricate details, ensuring that your venue is customized to fit their precise needs. You have the option to invite planners, team members, and other stakeholders to view and give live feedback as you adjust diagrams, fostering a collaborative environment for all participants regardless of their physical location. Furthermore, you can automatically check layouts against specific criteria, adding features like temperature checkpoints and social distancing markers, along with other enhancements, to ensure a thorough approach to event management. This seamless real-time collaboration makes the tool an essential resource for any venue striving to elevate its event capabilities, ultimately leading to more successful and engaging gatherings. The combination of these features not only streamlines the planning process but also enhances communication among all parties involved.