What is Stratifyd?
You might not realize where your knowledge may be lacking. Stratifyd is designed to illuminate the trends and anomalies that indicate when changes are required in your interactions with customers, products, and employees. It brings together and harmonizes various voice of the customer data from a wide array of sources—including first- and third-party data, social media, chat communications, spoken dialogues, reviews, and more—into a cohesive, secure, and dependable Experience Analytics Platform, drawing upon a vast repository of experience, operational, behavioral, public data, and open API connections. By harnessing the power of Smart AI, you can quickly concentrate on the pivotal moments that are most significant. This enables you to effectively manage a continuous influx of customer experience, behavioral, and operational information to reveal and anticipate critical themes, discrepancies, emotions, and patterns, all without requiring any data science or coding skills. It is vital to show that you genuinely appreciate customer feedback. By actively addressing the insights that matter, you can enhance customer retention, nurture loyalty, and optimize operations. Additionally, this method allows organizations to make well-informed decisions, ultimately resulting in better overall performance and a stronger connection with their audience. Such proactive engagement can set a business apart in a competitive landscape.
Pricing
Price Starts At:
$1000 per year
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
No integrations listed.
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Company Facts
Company Name:
Stratifyd
Date Founded:
2015
Company Location:
United States
Company Website:
www.stratifyd.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Stratifyd Categories and Features
Speech Analytics Software
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Data Visualization Software
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery