What is Sugar Sell?

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

Pricing

Price Starts At:
$40 per user per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Sugar Sell provides an API
All Sugar Sell Integrations
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Screenshots and Video

Play Video Sugar Sell SugarCRM-Activity SugarCRM-Advanced-Workflow SugarCRM-Dashboards SugarCRM-Forecasting

Company Facts

Company Name:
SugarCRM
Date Founded:
2004
Company Location:
United States
Company Website:
www.sugarcrm.com

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Sugar Sell Categories and Features

Social CRM Software

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Sales Tracking Software

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Sales Force Automation Software

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Contact Management Software

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

More Sugar Sell Categories

Sugar Sell Customer Reviews

Write a Review
  • Reviewer Name: Yasser P.
    Position: Sales Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Enable sales teams to drive revenue.

    Date: Apr 05 2023
    Summary

    It offers a lot of functionality and flexibility for sales organizations. It can help users focus on engaging with their customers and growing their business, while providing them with valuable insights and recommendations. However, Sugar Sell is not a simple or user-friendly software. It requires a lot of customization and configuration to suit the needs and preferences of each user. It also comes with a high price tag that may not be affordable for everyone. Therefore, Sugar Sell is best suited for power users who are looking for a long-term CRM commitment and who are willing to go through significant implementation hurdles to get there.

    Positive

    It has a rich feature set that covers all aspects of sales automation, from lead generation and management to quoting and contract negotiation, forecasting and reporting.

    AI-powered data analytics can be created that can provide insights and recommendations for sales reps and managers, such as next best actions, opportunity scoring, and pipeline status.

    It features useful Dashlet reports that can display key metrics and data on the dashboard, allowing users to monitor their performance and progress at a glance.

    It is tightly integrated with help desk and marketing platforms such as Sugar Serve and Sugar Market, creating a seamless customer journey across different touch points.

    Sugar Sell has great developer tools for customization, allowing users to edit each module, report, and portal to their specific needs and preferences. Sugar Sell also supports multiple languages and currencies, making it suitable for global businesses.

    Negative

    It is complex enough to require a significant learning curve for new users, especially those who want to take advantage of its customization and integration capabilities. Users may need to invest time and resources in training and support to get the most out of the software.

    It has a boring list-based user interface that may not appeal to some users who prefer a more modern and intuitive design. The UI could be more customizable or better designed to improve user experience and engagement.

    It is expensive, especially at the higher price levels. Users may have to pay more for additional features, integrations, or storage. Sugar Sell may not be the best option for small businesses or those with limited budgets.

    Read More...
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