
Serviceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
Learn more

AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance.
AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance.
The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes.
Key Features & Benefits:
- Hardware Asset Management: Track laptops, servers, and mobile devices; automate check-in/check-out and maintenance.
- Software Asset Management: Discover and catalog software across environments; identify unused or redundant licenses.
- Real-Time IT Discovery: Pull asset data from Azure AD, MDM tools, and discovery agents into a unified dashboard.
- License Compliance: Monitor license usage and renewals; stay audit-ready with standardized, accurate data.
- Cost Optimization: Eliminate underutilized licenses, reduce software sprawl, and improve procurement decisions.
- Security & Risk Management: Detect shadow IT, ensure secure device handling, and meet compliance requirements like SOC 2 and HIPAA.
- Seamless Integrations: Works with leading ITSM and endpoint management tools for efficient workflow automation.
- IT Service Management: Manage tickets faster and better with AssetSonar's native ITSM functionalities.
Learn more
Symantec Storage Protection
Many applications and services operating on AWS depend heavily on S3 buckets for their data storage requirements. Over time, these storage systems can be at risk of compromise due to various threats, including malware and ransomware, which may originate from malicious hackers, unaware users, or even other linked resources. When such threats manage to penetrate S3 buckets, they can potentially propagate to more applications, users, or databases, thereby elevating the overall risk. To address this issue, Cloud Workload Protection for Storage utilizes Symantec’s all-encompassing anti-malware technologies to automatically scan S3 buckets, thereby ensuring that your cloud storage and its related services are protected and free from contamination. This solution also facilitates the secure integration of containerized and serverless technologies, such as AWS Lambda. By employing cutting-edge methods like reputation analysis and advanced machine learning, it effectively detects and mitigates emerging threats. With its top-tier malware detection and prevention features, including Symantec Insight, it provides rapid, scalable, and reliable content scanning, which is vital for the protection of your cloud infrastructure. Consequently, organizations can manage their data with assurance, free from the constant worry of potential cyber dangers, ultimately fostering a more secure digital environment.
Learn more
ProxySG and Advanced Secure Gateway
Symantec provides powerful on-premises secure web gateway appliances that protect organizations from various threats present on the internet, social media, applications, and mobile networks. When integrated with the cloud-based Web Security Service, these appliances establish a centrally-managed and hybrid secure web framework. Their high-performance web proxy appliance is engineered to shield communications from advanced threats aimed at online activities. With a unique proxy server architecture, Symantec's Secure Web Gateway solutions allow organizations to effectively monitor, control, and secure their traffic, thereby ensuring safe web and cloud utilization. Additionally, the advanced secure web proxy and cloud security offerings from Symantec deliver in-depth visibility into SSL/TLS-encrypted web traffic. The incorporation of Symantec Web Isolation technology further enhances security by executing web sessions away from user devices, protecting them from zero-day malware while only sending essential rendering data to the browser. This comprehensive, multi-layered approach not only fortifies cybersecurity but also optimizes the overall user experience, ensuring that organizations can confidently navigate the digital landscape. Ultimately, Symantec's solutions offer a blend of security and usability that is crucial for today’s interconnected world.
Learn more