What is TeleMate.Net Predictive UC Analytics?
TeleMate.Net's Predictive UC Analytics solution transforms complex communication patterns into actionable insights for businesses, featuring secure access controls tailored to specific roles that enhance its utility across the entire organization. By enabling faster resolutions for service quality issues, it significantly boosts operational efficiency for IT teams and other stakeholders alike. This solution provides a singular platform for UC&C service assurance and workplace analytics. It connects various communication events, offering richer perspectives and deeper insights. Role-based controls empower employees to interact with intuitive, dynamic dashboards, making data engagement more accessible. Additionally, it applies statistical modeling to all session activities, allowing for the anticipation of performance trends for tomorrow, next week, or even next month. Information can be distributed at any preferred time, frequency, or format, ensuring it is available exactly when needed. With the ability to gain comprehensive visibility into voice, video, contact center, and collaboration technologies, this unified solution cultivates a more informed and agile business landscape. Such a holistic approach not only simplifies decision-making processes but also significantly improves the overall effectiveness of the organization, fostering a culture of continuous improvement and responsiveness.
Pricing
Price Starts At:
$9,995 per user per year
Integrations
No integrations listed.
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Company Facts
Company Name:
TeleMate.Net Software
Date Founded:
1986
Company Location:
United States
Company Website:
www.telemate.net
Product Details
Deployment
SaaS
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
TeleMate.Net Predictive UC Analytics Categories and Features
Call Accounting Software
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log