What is TetherX?

TetherX offers an all-encompassing Platform as a Service (PaaS) solution that integrates all physical security devices into a single, cohesive visual dashboard. This cutting-edge service revolutionizes the management of physical security functions, allowing users to trust in the reliability of their systems while notably minimizing the time required to respond to alarm events and retrieve critical evidence. By analyzing data from a variety of IP and serial devices, TetherX empowers users to sift through extensive data sets in just seconds. Users can remain updated on activities at their locations, receive notifications regarding possible issues, and obtain visual reports for compliance and auditing needs. The platform supports remote system management, promotes smooth information sharing while complying with GDPR regulations, and can reduce the necessity for engineer visits by 40% or more. Acting as a customer relationship management (CRM) solution tailored for the security industry, TetherX shifts away from outdated Excel spreadsheets in favor of real-time, cloud-based data administration. Each site can also be enhanced with a Tetherbox, which securely connects it to the cloud and works seamlessly with both modern and older physical security systems. With TetherX, organizations not only optimize their security operations but also greatly enhance their overall operational efficacy, paving the way for a more secure future. This innovative approach ensures that businesses can adapt to the rapidly evolving landscape of security needs.

Screenshots and Video

TetherX Screenshot 1

Company Facts

Company Name:
TetherX
Company Location:
United Kingdom
Company Website:
tetherx.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TetherX Categories and Features

Physical Security Software

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

TetherX Customer Reviews

Write a Review
  • Reviewer Name: Jessica F.
    Position: Nurse
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best VMS out there

    Date: May 12 2026
    Summary

    Makes a big change from the typical security products out there, feels like an Apple product. You can really feel the polish and work that has gone into it. It also keeps improving, our 6 year old TetherBox is still getting frequent updates.

    Positive

    Single app for my CCTV, alarms, access as well as professional monitoring and police response. Really easy to use, no training required.

    Negative

    Not the cheapest but you get what you pay for, but cheaper than your milestones and verandas while providing a better product.

    Read More...
  • Reviewer Name: Duncan R.
    Position: CTO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Trying to be too much to too many with very poor support

    Date: Mar 08 2023
    Summary

    We have been with TetherX and its previous incarnations for over six years, have over 100 systems, and feel very let down by the current management and product.

    Positive

    Base product has some great features but has got too complicated and is definitely not a good security product.

    Negative

    Too complicated for a security product with very very poor support.

    Read More...
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