What is TextGrid?

Transitioning to TextGrid is straightforward and can be accomplished without altering your existing codebase. Our expert team has created a method that allows you to switch from Twilio to TextGrid with just a simple modification of your base URL. This change will have no impact on your team's code.

With the capability to send messages to 190 countries across North America, Europe, Asia, Oceania, South America, and Africa, you can reach a vast audience. Additionally, you can tailor your sender ID in 100 countries outside of the United States and Canada.

We pride ourselves on having developed robust code backed by a wide range of technologies to mitigate the risk of outages. To guarantee uninterrupted service, we have incorporated redundancy into our systems, ensuring that both data and processes remain operational even under rigorous stress-testing conditions.

TextGrid is committed to maintaining the highest levels of privacy and security to fulfill our customers' requirements, including those who must comply with HIPAA regulations. Furthermore, our focus on resilience and compliance means that you can trust us to handle sensitive information with the utmost care and professionalism.

Pricing

Price Starts At:
$.0035 (Outgoing)
Price Overview:
Incoming free

Integrations

Offers API?:
Yes, TextGrid provides an API
No integrations listed.
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Screenshots and Video

TextGrid Screenshot 1
TextGrid Screenshot 1

Company Facts

Company Name:
TextGrid
Date Founded:
2017
Company Location:
United States
Company Website:
textgrid.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TextGrid Categories and Features

Virtual Phone Number Provider

SMS API Provider

Reverse Phone Lookup Service

TextGrid Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the worst carriers for sms messaging

    Date: Sep 19 2025
    Summary

    The point of having text grid is for marketing and what’s the point if your messages won’t deliver anyways.

    IF YOU ARE LOOKING TO SWITCH FROM TWILIO I BECAUSE IF PRICING I HIGHLY ADVISE TO STAY WITH TWILIO YES THEY ARE MORE EXPENSIVE BUT THEY ARE ALSO MORE ACCURATE

    Positive

    Initially when I heard about text grid I was exited to sign up due to the cost of sending messages being slightly lower than Twilio. TextGrid is by far one of the most complicated and worst carriers to set up with. To transition from Twilio to TextGrid it took me 3 weeks. Their staff is really slow on answering request

    Negative

    They don’t have a streamlined process for the set up, most of your messages will never deliver, and when your messages are not delivering they don’t have any automated system to let you know theirs an issue.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Embarrassing

    Date: Jul 15 2025
    Summary

    Embarrassing experience.

    In general an embarrassing product. Hard to use and anytime you have a problem or question (which is always) they are so slow to respond.

    Positive

    Nothing as a pro

    The only reason I had signed up is because you don’t need a2p for Canadians to send sms

    Negative

    Hard to setup
    Shady costs
    Barley works
    They have been doing a “migration” and all my clients haven’t been able to send a single message in over 10 days.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Pretty Difficult to setup and product is not market ready yet

    Date: Sep 30 2024
    Summary

    In the start, I was pretty excited to use the product but once I signed up I faced difficulties in setup. After setup, I wasted a lot of money to test the product. Once I registered with A2P, it ran fine for 2 days and after that, almost 40% of my messages were not delivering, and Support gave me stupid excuses. When I asked about the process of canceling they just deleted my account. I would rate the product as underdeveloped and not ready for market. It's poor

    Positive

    They catch you with price, Inbound messaging is free but it doesn't make sense if you're not able to deliver half of your message and it keeps getting failed

    Negative

    No support.
    Did supported mass outreach sms
    No proper communication
    No Clear Answers
    Waste of money
    Sms keeps getting blocked almost 40%

    Read More...
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