What is TicketPeak?

TicketPeak is a cloud-driven software solution designed for ticketing and event management, streamlining the ticket sales process for event organizers. This platform enables users to buy tickets conveniently online from both mobile devices and desktop computers. Among its features are Class and Workshop Registrations, print-at-home options, assigned seating arrangements, QR code check-in, subscriptions, passes, merchandise sales, mailing list integration, and built-in credit card processing capabilities. Additionally, TicketPeak seamlessly connects with third-party services such as MailChimp and Constant Contact, as well as various credit card processing gateways including PayPal, Authorize.net, and Network Merchants. With its comprehensive range of tools, TicketPeak enhances the overall experience for both organizers and attendees alike.

Pricing

Price Starts At:
$0.50/ticket
Price Overview:
Starting price $0.50/ticket +1.5% for not-for-profit $0.75/ticket + 1.5% for-profit pricing.

Screenshots and Video

TicketPeak Event Listing Page

TicketPeak Event Listing Page

Company Facts

Company Name:
TicketPeak
Date Founded:
2007
Company Location:
United States
Company Website:
www.ticketpeak.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TicketPeak Categories and Features

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Registration Software

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Event Management Software

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Event Check In Software

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Booking Software

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Conference Software

Abstract Management
Attendee Management
Badge Management
Catering Management
Client Management
Registration Management
Social Promotion
Space / Room Setup
Speaker Management
Sponsorship Management
Surveys & Feedback
Ticketing

Class Registration Software

Calendar Management
Confirmation/Reminders
Discount/Coupon Management
Online Registration
Onsite Registration
Payment Processing
Surveys & Feedback
Wait List Management

Camp Management Software

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

TicketPeak Customer Reviews

Write a Review
  • Reviewer Name: Melanie L.
    Position: Artistic Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great System; Reasonable Cost

    Date: Jul 26 2021
    Summary

    Terrific experience overall. With the automatic integration to Mailchimp, we are fully integrated for ticketing, class registration, and patron relationship management.

    Positive

    We like the ease of use, the design of their new release, their great support, and the ability to set up seating plans for reserved seating.

    Negative

    When we first started with them many years ago, they didn't integrate with Mailchimp, but now they do.

    Read More...
  • Reviewer Name: John O.
    Position: Former Board of Directors member
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Wise Decision -- Choosing TicketPeak

    Date: Jul 01 2021
    Summary

    The system is very smooth in it's operation and after working with it for 30 days I feel that this was indeed a good decision. The learning curve was a little longer than anticipated as most of our box office volunteers are over 75 and not very computer literate. They are set in their ways and do not embrace change very well or quickly. We are now past the difficult stage and things should be running smoothly from July 1 forward.

    Positive

    We have found that TicketPeak is very responsive to our unique needs and Sabrina Stewart is always available for further guidance. When we first began using this service I was on the phone with Sabrina on a Sunday afternoon. We were considering 4 separate companies for our Little Theatre. TicketPeak rose to the top because of their willingness to assist our people, speed of implementation, and cost. We chose well.

    Negative

    We have a unique bookkeeping system (antiquated) that requires TicketPeak to rework some of their reports. They have jumped right in to format these reports to fit our needs.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Finance Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    TicketPeak drives our business

    Date: Jul 26 2021
    Summary

    We have been clients for 12 years. We have occasionally requested additional features and they have provided them. When we move our workshop registrations to TicketPeak, our registrations went up significantly because of the ease of use versus manual forms.

    Positive

    Ticket buyers and class registrants love the system. Easy to use. Support is great and cost is low. Integration with Mailchimp and Constant Contact.

    Negative

    No cons really. Early on , seating plans were difficult to use, but their new version addressed that.

    Read More...
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