List of the Best TimeZest Alternatives in 2026
Explore the best alternatives to TimeZest available in 2026. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to TimeZest. Browse through the alternatives listed below to find the perfect fit for your requirements.
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Datagate Telecom Billing
Datagate Innovation
Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts. -
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ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.
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ConnectWise CPQ, which was previously known as ConnectWise Sell, streamlines the creation of professional quotes and proposals for IT solution providers, making the entire process more efficient. This powerful toolset allows IT providers to not only save significant time but also enhance the value they deliver to their clients. Among its standout features are customizable proposal and quote templates, a comprehensive product catalog, automated sourcing capabilities, insightful sales reports, and integrations with industry-leading software such as Cisco, Dell, and HP. Crafting intricate sales quotes can be a labor-intensive task that may consume hundreds of hours weekly for your sales team. By utilizing ConnectWise CPQ™, the complex task of assembling detailed quotes and proposals is simplified through the use of tailored templates, automated sourcing, and smooth integration with professional services automation (PSA) systems, ultimately transforming how IT solution providers operate. This advancement not only boosts productivity but also allows sales teams to focus more on building relationships with clients.
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ConnectWise SIEM
ConnectWise
Flexible, scalable threat detection with expert support, instantly.With co-managed threat detection and response, deployment can occur in any location. ConnectWise SIEM, which was previously known as Perch, is a co-managed platform for threat detection and response, backed by a dedicated Security Operations Center. This solution is crafted to be both flexible and scalable, catering to businesses of all sizes while allowing customization to meet individual requirements. By utilizing cloud-based SIEM solutions, the time needed for deployment is significantly shortened from several months to just minutes. Our Security Operations Center actively monitors ConnectWise SIEM, providing users with access to essential logs. Additionally, threat analysts are available to assist you immediately upon the installation of your sensor, ensuring prompt support and response. This level of accessibility and expert guidance enhances your security posture right from the start. -
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ConnectWise Automate
ConnectWise
Streamline IT management, enhance productivity, resolve issues swiftly.ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support. -
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ConnectWise ScreenConnect
ConnectWise
Empower your team with secure, seamless remote support solutions.ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information. -
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ConnectWise RMM
ConnectWise
Empower your IT management, enhance security, grow sustainably.Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market. -
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ConnectWise BCDR
ConnectWise
Streamline recovery, safeguard data, elevate your business confidence.Dependable backup, disaster recovery, and recovery services are essential for any business. A cost-efficient and integrated backup and disaster recovery (BDR) solution can significantly reduce the risk of downtime and interruptions. ConnectWise BCDR (previously known as ConnectWise Recover) streamlines critical processes and offers specialized assistance for various environments and workloads. By implementing trustworthy backup and disaster recovery strategies, you can foster confidence and enhance your business partnerships. When your client's data is compromised, time becomes a crucial factor—every moment matters. With BCDR in place, you can prevent downtime and disruptions for your clients through our robust backup and disaster recovery (BDR) offerings. Backed by automation and our round-the-clock NOC services, BCDR not only safeguards your client’s data but also helps maintain your professional reputation, ensuring ongoing success in your business endeavors. By prioritizing reliable solutions, you position yourself as a dependable partner in a competitive market. -
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ConnectWise Cybersecurity Management
ConnectWise
Empower MSPs with seamless cybersecurity solutions for clients.ConnectWise Cybersecurity Management, which was previously known as ConnectWise Fortify, provides software and support services that enable Managed Service Providers (MSPs) to safeguard their clients' essential business assets. By offering round-the-clock threat detection, incident response, and tools for security risk assessments, these solutions simplify the process of creating a cybersecurity framework powered by MSPs, while also reducing the expenses related to continuous monitoring and support personnel. Consequently, MSPs can focus more on their core services without the added burden of cybersecurity complexities. -
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Zest MSP
Zest MSP
Effortless management, seamless workflows—empower your MSP today!Many PSA tools are often complex and laden with features that require expert configurations for effective use. In contrast, Zest was developed with the understanding that a PSA should be tailored to the precise requirements of MSP managers and technicians, allowing immediate usability post-installation. Unlike other platforms, Zest provides a ready-to-use experience right out of the box, removing the protracted setup process that can extend for months. This distinctive approach differentiates Zest, significantly boosting your MSP's capacity to attract and retain customers. By prioritizing streamlined workflows for technicians, Zest becomes the PSA solution that users genuinely enjoy. Maintaining client satisfaction is crucial for any MSP's success, and Zest guarantees visibility into the status of every account. Designed as a response to cumbersome MSP management systems, Zest eliminates the need for excessive customizations, lengthy configurations, and the cost of hiring additional staff, offering only the fundamental tools necessary. Through this simplification of management processes, Zest empowers your team to concentrate on what truly matters—providing outstanding service to clients while fostering long-term relationships. Furthermore, Zest's user-friendly interface ensures that even new team members can quickly adapt and contribute effectively. -
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BrightGauge
ConnectWise
Transform your data into insights with seamless integration.Founded in 2011, BrightGauge, a product of ConnectWise, was developed to fill a significant void in the small to medium-sized IT services sector. It offers an enhanced method for clients to retrieve data and oversee their operations more effectively. With BrightGauge Software, users can showcase all their business metrics in a unified interface through the use of gauges, dashboards, and client reports. Currently, over 1,800 businesses around the globe utilize BrightGauge. The software seamlessly integrates with a variety of popular business tools, including ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, making it a versatile choice for many organizations. This broad compatibility ensures that users can streamline their workflows and improve their overall business performance. -
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Zest
Zest
Transform corporate gifting into a seamless, personalized experience.Elevate your corporate gifting approach by implementing a tailored storefront that streamlines the shopping journey for both your clients and your team. This setup enables users to effortlessly send anywhere from a single gift to hundreds in just moments, removing the hassle of lengthy forms, sales pitches, or cumbersome email threads. Conventional contact forms and prolonged timelines often hinder busy corporate gifters, but Zest’s intuitive design and cutting-edge features transform B2B gifting into a seamless experience akin to modern direct-to-consumer shopping. Whether clients need to quickly dispatch gifts or develop a thoughtful gifting strategy with your assistance, Zest provides the necessary tools to handle any gifting situation effectively. Your Zest-powered storefront manages self-service orders, allowing you to focus on building stronger relationships with your most valued clients. Unlike generic third-party platforms and obscure contact forms that can detract from your beloved DTC brand experience, Zest emphasizes your brand’s essence in every facet, from the visual appeal of the storefront to the follow-up communications after purchase, ensuring smooth B2B engagements. This strategy not only improves customer satisfaction but also reinforces your brand's dedication to delivering quality and exceptional service, fostering loyalty in an increasingly competitive market. Additionally, Zest's innovative approach adapts to evolving business needs, positioning your brand as a leader in thoughtful gifting solutions. -
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ScalePad Cognition360
ScalePad
Unlock powerful insights to supercharge your MSP profitability.ScalePad Cognition360 transforms ticket data from ConnectWise PSA into valuable and predictive business intelligence specifically designed for managed service providers. With a robust selection of more than 130 interactive reports and benchmarks, it uncovers essential insights regarding profitability, technician efficiency, ticket patterns, project results, agreement renewals, and other critical metrics. By employing a dedicated data warehouse for its reporting functions, Cognition360 alleviates the burden on production systems, enabling users to explore historical trends and simulate various "what-if" scenarios. The integration of cutting-edge machine learning and AI technology further refines predictive analytics, allowing MSP executives and virtual CIOs to identify capacity constraints, discover hidden cost elements, evaluate client profitability, and pinpoint operational challenges, which can ultimately enhance profitability by 10–15%. Additionally, for those utilizing ConnectWise Manage, the integration is effortless, requiring minimal configuration while leveraging existing Power BI licenses for seamless report visualization and analysis. This innovative solution not only simplifies the reporting process but also delivers actionable insights that can significantly influence strategic business planning. As a result, organizations can make informed decisions that lead to improved operational efficiency and competitive advantage in the market. -
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InteGreat Web Services
Collabrance
Streamline IT support with seamless ticket collaboration integration.InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers. -
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DeskDirector
DeskDirector
Streamline ticket management and elevate user service experience.With DD Tech, you can effortlessly oversee your ConnectWise and Autotask tickets from virtually anywhere and on any device that suits your needs. The platform boasts a fully customizable Service Catalog and sophisticated Custom Forms, allowing you to deliver timely and relevant assistance to your users from the very first interaction. Keep communication channels open with your users and consistently provide excellent service through DD Chat. Moreover, you can take advantage of pre-designed email templates that enable users to add notes to their tickets or reach out to your technicians for assistance. From working collaboratively on tickets with clients to crafting engaging service experiences, DeskDirector is tailored to meet the various demands of your Managed Service Provider (MSP) environment. This all-encompassing strategy guarantees that every facet of user interaction and service provision is flawlessly interconnected, promoting efficiency and satisfaction. By leveraging these tools, you can enhance your overall service quality and streamline your operations effectively. -
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Thread
Thread Magic
Transform your MSP service desk with seamless AI automation.Thread is an intelligent, AI-driven Service Desk solution purpose-built for MSPs that transforms how service teams handle requests, automate tasks, and communicate with clients. Unlike traditional ticketing systems, Thread’s agentic triage engine automates intake and gathers all necessary details before a technician even starts, drastically reducing admin work. Fully integrated with PSAs like ConnectWise, Autotask, and HaloPSA, it syncs instantly—no complex setup required. The platform’s AI-powered chat interface lets teams reply, triage, escalate, and resolve tickets across Teams, Slack, and Messenger, all from a unified, no-refresh inbox. Features like automatic ticket categorization, time-entry creation, and thread scheduling save technicians up to 19 minutes per request while improving service quality and speed. MSPs deploying Thread see up to 5x faster response times and 78% improvement in resolution speed thanks to streamlined workflows and intelligent automation. With a visually optimized Planner view, technicians can prioritize work and collaborate efficiently in real time. Thread’s no-code design means onboarding takes less than 30 minutes, enabling instant productivity gains. The platform also enhances customer satisfaction by meeting clients where they already work through conversational, human-like AI interactions. Built for the modern MSP era, Thread is your AI operating system for service excellence, efficiency, and scale. -
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ZEST Security
ZEST Security
Revolutionize cloud security with proactive, AI-driven risk remediation.ZEST Security introduces a cutting-edge platform designed for risk resolution that utilizes AI to revolutionize the process of cloud risk remediation for security teams. Unlike traditional security approaches that merely identify vulnerabilities, ZEST adopts a proactive strategy by connecting the right team with the necessary solutions, thereby reducing the time taken from detecting a vulnerability to implementing effective remediation. This all-encompassing platform guarantees complete remediation coverage by comparing the desired DevOps configuration against the existing cloud runtime environment, making it easier to identify and manage risks in both controlled and uncontrolled cloud environments. With its automated root cause analysis feature, the platform precisely pinpoints the origins of issues, down to individual assets and specific lines of code, allowing teams to address various challenges with minimal intervention. Additionally, the AI-enhanced risk resolution pathways significantly decrease the average time to remediation while eliminating the need for manual triage through the use of dynamic remediation methods. Consequently, security teams are empowered to respond to threats more rapidly and effectively than ever before, enhancing their overall operational efficiency. This innovative platform not only streamlines the remediation process but also fosters a culture of continuous improvement in cloud security practices. -
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HappySat
Invarosoft
Transform client feedback into actionable insights effortlessly!HappySat is a dedicated feedback collection platform tailored for Managed Service Providers (MSPs), streamlining the execution of both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through its integration with Professional Services Automation (PSA) tools. The platform employs a user-friendly four-smiley-face scale to capture client feedback on routine tasks, projects, and onboarding experiences, while NPS surveys evaluate the overall satisfaction of clients. With features that offer real-time reporting and notifications, MSPs can promptly recognize successes and address any negative feedback that arises. The embedded survey option works seamlessly with prominent PSA systems such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, facilitating a quick setup and centralizing feedback management into existing workflows. HappySat can function as an independent solution or as a component of Invarosoft’s Stack Saver bundles, delivering a comprehensive tool for the collection and analysis of client feedback in a single platform. Additionally, this adaptability empowers MSPs to enhance their services continuously by leveraging the valuable insights gained from client feedback. By integrating client perspectives into their strategies, MSPs can foster stronger relationships with their customers and drive service improvements effectively. -
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Zest
Zest
Streamline data access, boost productivity, and enhance collaboration.Zest for Enterprise guarantees that your organization's data is easily accessible, minimizes the time lost in switching between different applications, and eliminates information silos. Our cutting-edge technology empowers knowledge workers to obtain the essential resources needed to complete their daily tasks without the hassle of navigating multiple platforms. By unifying various internal knowledge repositories, we prevent the exasperating cycle of searching for information endlessly. Consequently, knowledge workers can now allocate an additional 20% of their day to productive work instead of merely hunting for data. With Zest AI, you can optimize your workflow by efficiently matching and delivering the files you require while you carry out your tasks. Just integrate your information sources to create a cohesive, intelligent search bar that grants effortless access to all your documents. This streamlined method not only boosts efficiency but also promotes a more collaborative work atmosphere, enhancing overall team synergy. Furthermore, our solution adapts to your organization's unique needs, ensuring that every user can find exactly what they need when they need it. -
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ITBoost
ConnectWise
Streamline your IT documentation for enhanced productivity today!ITBoost is an all-in-one IT documentation solution that brings together all necessary resources on a single platform. It streamlines the organization of documentation, key performance indicators, and client insights, ensuring a hassle-free experience. Crafted by ConnectWise, ITBoost provides a versatile dashboard equipped with advanced documentation capabilities, highlighting vital metrics from your external systems. With ITBoost, you can easily navigate all your MSP business applications, such as PSAs and RMMs. This tool enables you to handle your tasks effectively from one intuitive interface. By having all your essential tools consolidated in one location, you can significantly enhance your productivity and workflow efficiency. Embrace the simplicity and effectiveness of managing your IT documentation with ITBoost. -
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Wise-Pay
Wise-Sync
Streamline payments, boost efficiency, and enhance customer satisfaction.Wise-Pay serves as a vital payment solution designed to reduce cash flow interruptions. With a robust user base of over 26,000 individuals, it provides seamless payment automation integrated with major global providers, meaning you will no longer need to chase after payments. Managing invoices can incur significant expenses, but Wise-Pay simplifies the payment reconciliation process within your accounting framework and creates client invoices for multiple payment situations, including fees for credit card transactions. It eliminates obstacles to utilizing a variety of platforms, resulting in a payment experience that is remarkably quick and user-friendly for your clients. Key integrations consist of ConnectWise Customer Portal, CW Sell, Invarosoft IT Support Panel, Desk Director, QuoteWerks, CloudRadial, and the iSell eCommerce Platform. By adopting Wise-Pay, you can eradicate mundane tasks such as processing checks and performing account reconciliations, enabling you to concentrate on what is genuinely important to your enterprise. Not only will you see a marked improvement in operational efficiency, but customer satisfaction is likely to soar as you upgrade your payment procedures. Embrace a solution that transforms your financial operations and enhances your overall business performance. -
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Support Fusion
Support Fusion
Streamline MSP operations with seamless, automated ticket integration.Support Fusion serves as a no-code integration solution tailored specifically for Managed Service Providers (MSPs) that work with enterprise clients. It efficiently synchronizes tickets across various ITSM systems such as ServiceNow, Jira, and Zendesk, while also integrating with MSP PSA tools like ConnectWise, Autotask, and HaloPSA. This application facilitates seamless bidirectional syncing of tickets, statuses, comments, and attachments, ensuring that all involved parties are kept up-to-date without the burden of repetitive tasks. By utilizing this solution, MSPs can save considerable time each week, avoid SLA breaches, and generate accurate reports with minimal manual effort. Designed for mid-to-large MSPs catering to enterprise clients, Support Fusion minimizes unnecessary work duplication and promotes growth by converting support data into actionable insights. Users can rapidly kickstart the integration process through our prebuilt connectors and straightforward setup, negating the necessity for custom scripts or extensive development, thus making it an effective option for businesses aiming to improve their service delivery. Furthermore, the platform's intuitive interface allows teams to quickly adapt to the system, enhancing overall operational efficiency and productivity. With Support Fusion, MSPs are empowered to focus more on value-added tasks rather than administrative burdens. -
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Strategy Overview
Strategy Overview
Revolutionize client strategy with automated insights and efficiency.The Strategy Overview is an advanced automation platform tailored for vCIOs and quarterly business reviews, developed by managed service providers (MSPs) to improve client strategic planning and support digital transformation efforts. By automating crucial tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting for Office 365 and asset lifecycles, it significantly streamlines the quarterly business review process through a modular template engine powered by the Arya AI agent. This all-encompassing system integrates seamlessly with various PSA/RMM tools, including ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, alongside Office 365, facilitating the synchronization of vital company data such as assets, user lists, tickets, warranties, and licensing details. Clients enjoy the advantage of a customizable white-labeled portal that delivers in-depth insights into their strategic initiatives, health scores, and critical data points encompassing asset and user information, tickets, budgets, and roadmaps. In addition, the platform refreshes warranty and asset data automatically, enabling MSPs to reduce the preparation time for quarterly business reviews from several hours to just minutes. This not only standardizes processes but also emphasizes security and compliance insights, fosters proactive recommendations, and transforms assessments into strategic paths for revenue enhancement. Ultimately, this innovative solution not only enhances operational efficiency but also empowers MSPs to provide greater value to their clients, paving the way for a more strategic partnership. Additionally, the platform's user-friendly interface ensures that both MSPs and clients can navigate the system with ease, further elevating the collaborative experience. -
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Zest.md
ZestMD
Empower your nutrition practice with seamless client interactions today!One of the most efficient ways for nutritionists to grow their online visibility is by utilizing ZestMD, a platform that is relied upon by more than 3,000 nutritionists across 92 cities in India for diet consultations. If you search for dietitians nearby on Google, you are likely to encounter a nutritionist leveraging the ZestMD service, which also supports professionals in various countries including the USA, UK, Canada, Kenya, Bahrain, Ghana, and Australia, with a tailored version specifically for Health Coaches in the USA. This groundbreaking platform not only strengthens your relationships with clients but also empowers them to create their own accounts, modify their details, and integrate data from fitness applications like Fitbit and Runkeeper. Additionally, the platform promotes efficient communication between you and your clients, making it easy to exchange messages and files, which simplifies the process of managing data. By adopting ZestMD, nutritionists can enhance their practice while delivering a more engaging experience for their clients, which can lead to improved health outcomes. In essence, ZestMD serves as a comprehensive tool that supports nutritionists in navigating the complexities of client interactions and elevating their professional presence. -
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AI Autopilot
AI Autopilot
Streamline IT operations with intelligent automation and efficiency.AI Autopilot is a purpose-built AI automation platform engineered to help MSPs transition into an intelligent, fully agentic service model. Its AI-driven agents take over triage, classification, dispatching, and prioritization, ensuring tickets reach the right technician quickly and with complete contextual understanding. The system analyzes impact, SLA requirements, technician workload, and historical documentation to make precise automated decisions. Integrations with ConnectWise, Autotask, Kaseya BMS, Halo PSA, Ninja RMM, Datto RMM, IT Glue, Liongard, and Rewst create a unified automation ecosystem across the entire MSP stack. With Teams and Slack ticket creation, end users can request support from tools they already use, reducing friction and capturing accurate context instantly. AI Autopilot’s future roadmap introduces groundbreaking technologies such as MCP-based orchestration, intelligent RAG agents that learn from MSP knowledge bases, and crew-style multi-agent collaboration for complex workflows. The platform also plans deep LangChain and LangGraph integrations to support dynamic, multi-step decision trees. MSPs gain automated SLA enforcement, balanced ticket distribution, reduced labor costs, and reliable 24/7 coverage without adding headcount. Automation capabilities extend into RPA workflows, enabling cross-platform task execution triggered by AI intent. Altogether, AI Autopilot represents the next era of IT automation, giving MSPs the intelligence, scalability, and efficiency needed to compete in a rapidly evolving service landscape. -
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CloudRadial
Azurative
Streamline client interactions with seamless, automated service management.Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties. -
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Zest
Zestmeup
Empower your teams with real-time engagement insights today!Zest offers a comprehensive 360-degree SaaS platform that delivers real-time insights into employee engagement, enabling both managers and HR personnel to respond swiftly to their team's needs. The solution is equipped with various features, including Mood tracking, Surveys (which serve as mini Yearly Performance Reviews), and Check-Ins, all accessible through user-friendly web and mobile applications. Our platform is built around three essential pillars necessary for assessing engagement and commitment: Listen, Perform, and Share. As a manager or HR representative, you'll benefit from in-depth reports and dashboards that empower you to oversee employee commitment levels and manage your teams efficiently with just a single click. The Three Pillars are as follows: #1 Listen: Features: Moods, Surveys, Engagement Meter, and Key Drivers. #2 Perform: Features: Check-in, Goal setting, and regular performance evaluations. #3 Share: Features: Feedback mechanisms, Idea submissions, and personalized company messaging through My Zest. Ultimately, our mission is to enhance your team's productivity and well-being while simultaneously decreasing employee turnover rates within your organization, fostering a more engaged and committed workforce. -
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Zest
Zest Technology
Effortless benefits management for engaged, informed, satisfied employees.Using employee benefits software should be an effortless and intuitive process. This encompasses everything from quick setup and easy management to comprehensive reporting for HR teams, along with user-friendly access, simple benefits choices, and transparent information for employees. The Zest platform for employee benefits commits to improving employee involvement with their benefits, available at all times and from any location. Additionally, its powerful automation reduces administrative tasks, provides complete visibility, and lowers costs significantly. Zest strives to enhance your employee benefits program in four key areas: boosting engagement, controlling expenses, streamlining processes, and reducing risks. With the simplicity of integrating cutting-edge employee benefits technology, there is genuinely no justification for postponing the transformation of your benefits management strategy. By adopting this contemporary solution, organizations can cultivate a more engaged and well-informed workforce, ultimately leading to improved employee satisfaction and retention. Embracing these advancements not only benefits employees but also strengthens the overall organizational culture. -
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BeeCastle
BeeCastle
Boost sales effortlessly with AI-driven insights and automation.Leverage our effective strategy to enhance your team's sales through up-selling and cross-selling based on their activities while keeping track of essential business metrics. BeeCastle's advanced recommendation systems, checklists, and AI-powered suggestions are informed by the analysis of over $5 billion in sales activity and more than 10 million business interactions, enabling you to manage accounts with assurance. As a versatile plug-in, BeeCastle seamlessly integrates with your existing software, allowing for automation across platforms like Microsoft Outlook, Teams, and Xero, thus streamlining your workflow and maximizing efficiency. -
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Simplesat
Pronto Holdings
Streamline feedback collection and enhance customer satisfaction effortlessly.Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.