Towbook Reviews

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.

Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.

Unlike many other TMS solutions that can disrupt your team's efficiency, Toro is tailored to meet the unique dispatch and administrative requirements of bulk hauling operations. We offer on-site implementation and training, ensuring that your team is fully equipped to utilize our system. Our user-friendly dispatch tools are designed with simplicity in mind, making it feel as if Toro was custom-built for your dispatchers. With our efficient paperless back office automation, invoicing is a breeze and eliminates previous complications. No longer will you have to juggle multiple platforms for load management and dispatch planning; with Toro, everything is managed from a single, cohesive interface—just drag to create loads, assign them to drivers, and send dispatches with ease. Dispatch notifications are sent via text, drivers can upload necessary documents directly from their mobile devices, and invoices are created automatically, removing the burden of manual data entry entirely. You can easily establish pay profiles for your drivers, and we will take care of all payout calculations and deductions, so by payday, your settlements will be ready. Unlike other TMS providers who may lack the dedication to foster a smooth transition, we personally visit your office to work closely with your team, ensuring you receive the tailored support needed for your operations. This personalized approach not only distinguishes us from the competition but also strengthens your operational success. With Toro, you can focus on your business while we handle the logistics seamlessly.