What is Tratta?

Tratta is an intelligent, cloud-based debt collection software platform that helps agencies, law firms, and original creditors recover more revenue with less friction. Designed for today’s compliance standards and tomorrow’s consumer expectations, Tratta streamlines every stage of the collections process—making it easier to launch, scale, and succeed in an industry where precision and performance matter.

At the heart of Tratta’s platform is a deep focus on both user experience and operational efficiency. Collectors benefit from a highly configurable system that supports customized workflows, embedded payment processing, and automated campaigns. Consumers gain access to a secure, mobile-friendly self-service portal, multilingual IVR, and omnichannel communications that let them resolve accounts on their terms—without waiting on an agent or navigating complex systems.

Tratta simplifies integrations with your existing infrastructure, accelerating time to value. With a modern API and robust support, onboarding is quick and painless. Whether you’re migrating from a legacy system or augmenting your current tech stack, Tratta fits in seamlessly.

The platform provides real-time insights through built-in analytics and dashboards, enabling you to monitor performance, fine-tune outreach strategies, and ensure compliance—all from one centralized interface. With Tratta, your team gets the visibility and control needed to drive smarter decisions and faster results.

Security and compliance are built in from day one. Tratta is certified by key industry bodies and designed to meet rigorous standards for data protection and regulatory alignment—ensuring peace of mind in every transaction.

Tratta empowers high-volume recovery efforts without adding complexity. From auto loans to healthcare debt to student loans, Tratta provides a unified platform for managing collections, driving engagement, and increasing r

Pricing

Price Starts At:
$500/month
Price Overview:
Plans are based on transaction volume.

Integrations

Offers API?:
Yes, Tratta provides an API
No integrations listed.
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Screenshots and Video

Play Video Debt Collection Built for Recovery Teams Easy, Secure Payment Portal Access Secure. Compliant. Seamless Integrations. Built to Scale with Confidence & Control

Company Facts

Company Name:
Tratta
Date Founded:
2022
Company Location:
United States
Company Website:
tratta.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Supported Languages
English
Spanish

Tratta Categories and Features

Debt Collection Software

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Tratta Customer Reviews

Write a Review
  • Reviewer Name: Jon A.
    Position: Director Of Collections & Recoveries
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Tratta Review

    Updated: Sep 30 2025
    Summary

    Great experience. The people at Tratta are highly intelligent, well spoken, and committed to their products and customers.

    Positive

    1. Great people to work with
    2. Innovation at its finest
    3. Very nimble products/tools that allow for easy adaption

    Negative

    1. Price point on products is good, and worth it, but always room for review. Maybe institute a potential loyalty program!

    Read More...
  • Reviewer Name: Jason T.
    Position: Chief of Staff
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic Experience With Tratta

    Date: Oct 06 2025
    Summary

    I’ve been thoroughly impressed with Tratta from start to finish. The team delivers exactly what they promise, professional, responsive, and genuinely focused on creating a great customer experience. What continues to stand out the most is the attention to detail and consistency they deliver, you can tell they really care about getting things right. Whether it’s communication, reliability, or results, Tratta sets the bar high. I wouldn’t hesitate to recommend them to anyone looking for something dependable and top-notch.

    Positive

    Support is top notch
    Reliability
    Ease of use
    Constant product improvement
    Response time to customer requests

    Negative

    I really have to cons to express. Tratta does everything we need them to do.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director - Risk Management & Collections
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Tratta increases collection %

    Date: Oct 07 2025
    Summary

    Great product, customer experience improved, high level of customer service and real bottom line impact for our company. Strongly recommend using Tratta for your payment processing and collections needs.

    Positive

    Higher recovery rate and revenue — Card payments doubled and the company recovered over $650,000 in seven months.

    Faster time-to-value — Data migration and launch completed in months with only a few days of user training.

    Improved customer experience — Customers can self-serve via links in emails/texts, avoiding inconvenient calls or costly alternatives.

    Automation reduces manual work — Daily automated reports, Salesforce case creation, and omnichannel messaging cut labor and process steps.

    Stronger data and reporting — Centralized data, easy downloads, and day/month queries support leadership reporting and ROI demonstration.

    Better vendor support — Responsive client success and engineering support with same-day or 24-hour turnaround on issues.

    Reduced privacy risk — Eliminates verbal collection of payment card data, lowering PII exposure from phone calls.

    Negative

    Upfront integration and migration cost/effort — Even with a short migration, switching vendors requires project time, resources, and cross-team coordination.

    Dependence on vendor reliability — Increased reliance on Tratta for uptime, support, and feature changes creates vendor risk.

    Potential ongoing fees — New platform and API capabilities may carry higher recurring costs compared with a minimal legacy processor.

    Change management — Staff and process changes required internal training and documentation; smaller teams may still face short-term productivity dips during transition.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Managing Partner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Seamless Onboarding and Excellent Early Experience

    Date: Sep 29 2025
    Summary

    We’ve recently started using Tratta and have been very impressed so far. Onboarding was incredibly smooth thanks to Tim Hemsworth, who was knowledgeable, patient, and made the transition feel effortless. The platform itself is intuitive and appears well-suited to support our firm's operational needs moving forward.

    Positive

    Overall this product is saving us time by allowing online payments, tracking collection campaigns, and supporting self-service options for debtors, significantly reducing the time our staff spends on processing payments.

    Negative

    We haven't encountered any downsides yet. If anything develops as we scale up usage, we’ll try to update accordingly—but so far, it’s been a great experience.

    Read More...
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