RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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NovusMED's ecosystem encompasses a diverse range of features, including a call center, various administrative applications, driver interfaces, and client or clinic booking software, making it a premier choice for medical transportation services. Additionally, it offers tailored configurations suited for brokerages, healthcare providers, seniors, and community health initiatives, ensuring that patient data is managed with precision. Users can monitor performance metrics in real-time and adapt their service capacity to accommodate fluctuating demands. Real-time management of will calls, confirmation calls, and recurring trips is streamlined, enhancing overall efficiency. The platform boasts advanced mileage and cost calculators, which facilitate the management of various contractors, funding sources, and volunteer driver programs. Furthermore, it provides robust credential management for both drivers and vehicles, allowing for smooth operations. It also enables the effective management of subcontractor outsourcers through mobile provider access, trip bidding, and offers. With NovusMED, users can easily identify the nearest available vehicle, ensuring prompt service and immediate booking capabilities for clients. This comprehensive system not only optimizes transportation logistics but also significantly improves patient care and service responsiveness.
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MediRoutes
MediRoutes is an innovative cloud-based software solution tailored for the management of Non-Emergency Medical Transportation (NEMT) fleets. This comprehensive platform boasts capabilities such as real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Specifically designed for transportation service providers, it promotes effective route planning and offers real-time visibility into fleet operations, alongside integration with payers. By minimizing passenger wait times and enhancing the operational efficiency of NEMT providers, MediRoutes ensures reliability through sophisticated scheduling algorithms. It streamlines the coordination of patient transport and collaborates with all major brokers across the United States, solidifying its position as a leader in the NEMT software landscape since its inception in 2008. Furthermore, its ongoing commitment to innovation allows MediRoutes to continually adapt to the evolving needs of the transportation industry.
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TripMaster
TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.
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