What is TrueDialog?

TrueDialog serves as a premium SMS messaging solution tailored for businesses and educational institutions alike. This user-friendly platform enables immediate implementation for business texting, featuring an array of pre-configured tools alongside a comprehensive SMS messaging API. It supports various applications, including customer service via SMS, marketing campaigns, urgent alert notifications, interactive two-way messaging, and more, making it a versatile choice for communication needs. Additionally, its seamless integration capabilities enhance operational efficiency across different sectors.

Pricing

Price Starts At:
$79.00/month
Price Overview:
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All TrueDialog Integrations
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Screenshots and Video

TrueDialog Campaigns

TrueDialog Campaigns

TrueDialog Campaigns TrueDialog Create TrueDialog Create Message TrueDialog Schedule

Company Facts

Company Name:
TrueDialog
Date Founded:
2011
Company Location:
United States
Company Website:
truedialog.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TrueDialog Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Registration Software

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Mobile Marketing Software

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Higher Education Software

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Business Text Messaging Platform

Alumni Management Software

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

TrueDialog Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Finance assistant
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great app for educational institutes and SMEs!

    Date: Aug 29 2020
    Summary

    A robust application which can be used to boost customer relationship management very easily and it is one of the best SMS managing and tracking applications available in the market.

    Positive

    It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users.

    Negative

    It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages.

    Read More...
  • Reviewer Name: Maqsood S.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    B2B Communications

    Date: Dec 10 2020
    Summary

    Altogether, it has a lot of features for the professional sector, SMS scheduling, a well-structured interface, and the way it blends with CRM tools. This app not only good for SMS but other contacting methods too works wonderfully.

    Positive

    As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app.

    Negative

    There is no such con of the TrueDialog but they should move their price to a more reasonable section.

    Read More...
  • Reviewer Name: Kunal R.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart Mass SMS tool for business

    Date: Jul 19 2020
    Summary

    TrueDialog is powerful SMS sending for a business tool. I have been using this for several years. It offers a great mass SMS sending solution. It's a valuable tool to engage with clients.

    Positive

    It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported.

    Negative

    It worked great for me. Nothing to share about cons.

    Read More...
  • Reviewer Name: Harry B.
    Position: Administrator
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All-in-One SMS Solution

    Updated: Aug 16 2020
    Summary

    Overall, compared to the other service providers, TrueDialog offers good SMS service. I've even recommended this to our client companies!

    Positive

    * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall.
    * I Really like the ability to schedule messages and personalize them for each customer at a mass scale.
    * Affordable pricing, great support team.

    Negative

    * No big drawbacks as compared to other services with same features.

    Read More...
  • Reviewer Name: David Y.
    Position: CTO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product and service

    Date: Nov 26 2019
    Summary

    Have used platform for years now. Great experience overall, especially compared to other services I have used before. Customer service in particular is quick and responsive.

    Positive

    Excellent pricing
    Portal UI is easy to use and is deep in functionality
    API availability
    Terrific customer service

    Negative

    Provisioning shortcodes can be slow due to carrier approvals

    Read More...
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