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What is TrueDialog?

TrueDialog serves as a premium SMS messaging solution tailored for businesses and educational institutions alike. This user-friendly platform enables immediate implementation for business texting, featuring an array of pre-configured tools alongside a comprehensive SMS messaging API. It supports various applications, including customer service via SMS, marketing campaigns, urgent alert notifications, interactive two-way messaging, and more, making it a versatile choice for communication needs. Additionally, its seamless integration capabilities enhance operational efficiency across different sectors.

What is Statflo?

Harness the potential of customized communication with clients using their preferred channels. Statflo distinguishes itself as the only enterprise-level customer engagement platform that is entirely compliant and specifically designed for front-line teams. Our main priority is to ensure that strong compliance measures and security protocols are firmly in place for all customer interactions. With intelligent filtering capabilities, your front-line teams can hold personalized conversations through business text messaging while adhering to legal, security, and brand guidelines. By integrating your preferred applications and tools, you can seamlessly access customer data within the platform, empowering your customer-facing teams to leverage relevant information efficiently. Take advantage of real-time data to engage with each customer individually, making it possible to create campaigns and offers that are thoughtfully tailored to every stage of the customer journey. This method not only strengthens customer relationships but also fosters increased engagement and loyalty over time, ultimately contributing to long-term business success. By prioritizing these strategies, companies can create deeper connections with their clientele, ensuring that they remain at the forefront of customer satisfaction.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Salesforce
Adobe Marketo Engage
Eloqua
HubSpot CRM
HubSpot Customer Platform
Nexus
ShapeNet
Velocify

Integrations Supported

Microsoft Dynamics 365
Salesforce

API Availability

API Availability

Has API

Pricing Information

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

TrueDialog

Date Founded

2011

Company Location

United States

Company Website

truedialog.com

Company Facts

Organization Name

Statflo

Date Founded

2012

Company Location

Canada

Company Website

www.statflo.com

Categories and Features

Alumni Management

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Membership Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Higher Education

Admissions Management
Alumni Management
Financial Aid Management
Fundraising Management
Scheduling

Mobile Marketing

Channel Attribution
Contextual Targeting
Engagement Monitoring
Push Notifications
Text Messaging

Registration

Activity Registration
Class Registration
Event Registration
Group Registration
Marketing Management
Online Registration
Surveys & Feedback

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Conversational Marketing

Appointment Scheduling
Lead Distribution

Customer Communications Management

Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Mobile Marketing

Channel Attribution
Contextual Targeting
Engagement Monitoring

SMS Marketing

2-Way Messaging
Contact Management
Message Personalization
Reporting/Analytics

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