CivicPlus Social Media Archiving
CivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.
Learn more
Birdeye
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Learn more
Meltwater
We offer innovative tools designed to help you monitor, understand, and influence your working environment. By providing a comprehensive, user-friendly suite of products powered by AI-driven insights, we empower public relations, communications, and marketing teams to thrive. In today's fast-paced and interconnected landscape, marketers face continuous demands; therefore, our product range is meticulously crafted to help you maintain oversight of your digital strategies and assess the success of your marketing efforts. Our extensive suite effectively tackles the obstacles that modern PR, communications, and marketing professionals face daily. With insights and workflows tailored to elevate your digital marketing and social media campaigns, you will gain a significant competitive advantage. Experience the power of a flexible solution that allows you to track essential social media mentions, ensuring you stay ahead of your rivals. Additionally, our platform offers limitless ad-hoc searches across more than 20 channels, including diverse social networks, providing you with unmatched social listening capabilities. This all-encompassing approach not only enables you to be reactive but also empowers you to take proactive steps in your marketing strategies. In essence, our tools are designed to help you navigate the complexities of the digital world with confidence and ease.
Learn more
Brandwatch
Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.
Learn more