Squaretalk
Squaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow.
Advanced features like VoIP, WhatsApp Business messaging, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs.
Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability.
We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
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Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Callab AI
Callab AI is a cutting-edge platform focused on voice automation, enabling businesses to develop, deploy, and manage AI voice agents that replicate human-like interactions for both incoming and outgoing calls through a single, intuitive interface. These sophisticated agents can tap into a variety of resources, such as internal knowledge bases, PDFs, websites, and Google Docs, during both real-time and delayed conversations, and they facilitate seamless call transfers according to contextual requirements between AI agents, departments, or human agents. Alongside this, they adeptly gather critical structured data, including names, budgets, and follow-up actions directly from voice dialogues. Every interaction is thoroughly recorded, transcribed, and analyzed for sentiment, with all information consolidated in a centralized dashboard for detailed post-call assessments and follow-ups. The Batch Calling feature allows for the simultaneous initiation of numerous tailored AI-driven calls, while the adaptability to various Arabic dialects ensures that conversations remain culturally relevant and sensitive across the MENA region. In addition, Callab AI integrates smoothly with selected CRM systems and other external platforms, which streamlines workflows and boosts operational efficiency. This holistic approach enhances communication efforts and empowers organizations to utilize data more effectively for informed decision-making, ultimately driving better business outcomes. As the platform continues to evolve, it promises to keep paving the way for innovative solutions in voice automation.
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Cognigy.AI
Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.
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