VARstreet CRM Reviews

An All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.

Oracle NetSuite is the leading AI-powered Cloud ERP platform, empowering organizations to connect and optimize every aspect of their business. Built on the principle of a single source of truth, NetSuite eliminates silos by integrating ERP, financials, CRM, ecommerce, HCM, and analytics into one centralized cloud solution. Its AI capabilities go beyond automation by analyzing real-time business data to deliver predictive insights, personalized recommendations, and actionable forecasts. With more than 42,000 customers, NetSuite is trusted by businesses across industries and geographies for its scalability and reliability. Companies can leverage it to automate accounting, streamline financial close processes, and manage complex global operations with ease. Its CRM and HR features enhance customer engagement and workforce efficiency, while its professional services automation helps teams manage projects, billing, and resources more effectively. For commerce-driven organizations, NetSuite offers omnichannel commerce capabilities that unify online, in-store, and B2B sales, providing a seamless customer experience. The built-in analytics and reporting modules give leaders real-time visibility into performance across departments, enabling faster, data-driven decision-making. Oracle further strengthens NetSuite with consulting, support, and partner ecosystems, ensuring smooth deployment and ongoing optimization. By blending advanced AI, robust business functionality, and global scale, NetSuite sets the standard for modern enterprise resource planning.

Tall Emu recognizes the challenges that business owners and managers face in maintaining organization, tracking customer interactions, following up on leads, monitoring project statuses, and overseeing employee activities. This understanding led to the development of Tall Emu CRM software, which serves as a cost-effective alternative to high-priced ERP systems while offering top-notch inventory management capabilities typically found in more expensive solutions. Furthermore, this software equips your sales team with the tools needed to generate quotes swiftly, thereby increasing the likelihood of closing deals. Effective management of your sales pipeline is crucial for converting leads into loyal customers, and this user-friendly yet powerful software simplifies the process. Our online quote generator facilitates the creation of professional quotes, allowing the inclusion of images, videos, links, and groups. These quotes can easily be sent to clients through email or SMS, giving them the convenience of viewing them online. Additionally, a map feature enables users to visualize customer locations, leads, and projects, making it easier to identify promising opportunities. You can also filter prospects based on your geographical area and personal schedule, ensuring that you focus on the most relevant leads. Overall, Tall Emu CRM is designed to enhance visibility and productivity for businesses of all sizes.