VTS Systems Reviews

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

Vehicle Acquisition Network (VAN) is a purpose-built vehicle sourcing platform that enables car dealerships to acquire high-margin, fast-turning used vehicles directly from private sellers—bypassing auctions, reducing acquisition costs, and accelerating inventory turn. Today’s automotive market is more competitive than ever. Wholesale prices are climbing, auction fees are rising, and reconditioning delays eat into profitability. VAN solves this by giving dealers the tools and talent they need to target, engage, and acquire for-sale-by-owner (FSBO) vehicles in their local market with speed and efficiency. With VAN, dealers can: Access thousands of local private-party listings in real time Use AI-powered filters to find the most profitable cars Automate personalized outreach and follow-up with sellers Track communications, tasks, and acquisition progress in one unified CRM Eliminate auction fees, transport delays, and wholesale surprises For stores that lack time or staff to do this work in-house, VAN also offers a Managed Buyer program—a turnkey service where VAN’s expert acquisition team works on your behalf to find, contact, and negotiate with private sellers. It’s like hiring a full-time buyer without the overhead. Whether you're a single rooftop looking for more control or a large group scaling a private-party acquisition strategy, VAN adapts to your dealership's workflow and goals. Dealers using VAN regularly see faster turn times, higher front-end grosses, and more predictable inventory pipelines. Trusted by over 250 rooftops across the U.S. and Canada, VAN is how modern dealers compete with Carvana, CarMax, and other direct-to-consumer disruptors—by sourcing smarter, not just spending more.

The Dispatch Manager interface effectively differentiates between jobs awaiting service and those actively being addressed by drivers. After a driver finishes a task, it moves from this interface to the Jobs Manager, where the job is finalized. The Jobs Manager presents an extensive list of all outstanding jobs waiting to be closed, allowing users to search for jobs using diverse criteria. Locating and arranging vehicles is an uncomplicated task, with daily storage updates occurring automatically. Furthermore, the system includes a notification feature to guarantee that crucial documents are dispatched in a timely manner. Users can utilize our form builder to create necessary forms and easily integrate information drawn from job details. Additionally, reports for law enforcement can be generated concerning vehicles kept on-site. The billing system is highly effective, crafted specifically for accounts receivable purposes. It also fully supports state reporting mandates across all 50 states, ensuring compliance. Efficient management of the impound lot is a key feature, further enhanced by the integrated capability to produce forms and letters while merging necessary data. A wide-ranging selection of reports is also available to facilitate effective oversight and management of business operations. This suite of tools is meticulously designed to boost both efficiency and organization, ultimately improving your overall workflow and productivity. Users can expect a more streamlined process as they engage with these features, leading to enhanced operational success.