Verint Open CCaaS Integrations

Kosmoy brings AI inventory, monitoring, gateway policies and agent runtime controls into one enterprise platform. Teams register models, applications, agents and MCP servers, assign owners and assess risks. They can monitor usage, costs and behaviour, then apply access controls, guardrails, routing and logging through the AI Gateway. Action Capsule adds runtime isolation and a kill switch for autonomous agents. The platform is deployed in the customer Kubernetes environment, on premises or in the cloud. It is designed for AI platform, security, risk and compliance teams that need to connect governance decisions to the AI systems they operate. Enterprise licensing is quoted for the deployment scope and capabilities required.