
Engage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
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With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Intradiem
Intradiem stands out as the sole workforce management platform that ensures tangible outcomes while enhancing customer service. Our innovative technology functions as an automated supervisor for call centers, activating rules in real-time based on current operational conditions. It is responsible for executing over 1.2 billion automated tasks each year, contributing to significant savings of over $160 million for our clients in just the last two years. With its unique capabilities, Intradiem empowers organizations to optimize their workforce efficiency like never before.
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ADP Workforce Now
Having everything centralized is essential as opposed to relying on a singular solution. If you're feeling inundated by a myriad of systems and procedures related to employee management, you're not alone. The struggle with manual data entry, a mountain of payroll documents, and poor integration between systems can significantly hinder productivity and increase the likelihood of compliance errors. ADP Workforce Now presents a robust cloud-based HR management platform that enables you to manage all your HR requirements—ranging from payroll and workforce management to talent acquisition and benefits—while delivering insightful analytics across these areas. This platform ensures that payroll can be processed both quickly and accurately, while also granting employees convenient access to their personal information at any time and from any location. Renowned for its affordability and effectiveness, ADP Workforce Now® Payroll is engineered to streamline payroll and tax filing while helping you adhere to compliance standards, making it adaptable as your company grows. Discover the potential of ADP Workforce Now to transform your organization’s payroll processes into a seamless operation. With this cutting-edge solution, you'll boost overall efficiency and enhance employee satisfaction, ensuring your team is engaged and motivated.
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