What is Voiply?
With the increasing affordability of high-speed internet, homeowners and small business owners are increasingly opting for VoIP solutions. We prioritize providing our customers with the right experts and tools to swiftly implement Voiply, ensuring they have all the necessary features for their users. After the initial setup, we focus on maintaining seamless operations, consistently offering support to our clients and their enterprises. Founded in 2012, Voiply emerged from a clear vision; we recognized the market's evolution and the pressing need for more efficient communication methods among businesses. At that time, we foresaw the "Cloud" as more than just a passing trend but as the future of communication itself. This insight inspired us to create a cloud-based unified communication system that utilizes cutting-edge technologies. Our ambition was to lead this transformative wave, providing outstanding service to small and medium-sized businesses globally. Moreover, the Voiply Extra Line app allows users to tap into their Data or WiFi connection for an additional phone line, which significantly boosts their communication capabilities. This innovative strategy not only enhances user experience but also demonstrates our ongoing dedication to evolving alongside our clients’ needs, ensuring they always have the best tools at their disposal.
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Voiply Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Lousy service
Date: Jul 16 2025SummaryLousy, lousy, lousy service. All I got was the runaround from several AI "technicians". I think the reason they offer the low price is that they have robots doing everything.(Just my humble opinion)
PositiveNothing to like if you can't get service. If it worked, it would have been a good product. Unfortunately, it only worked some of the time, and not for the past 4 days at all.
NegativeHave had problems for over a week and all I get to talk to is AI. Nothing has been done to fix the problem of not being able to send or receive phone calls. Many hours of wasted time with your 'technicians' -aka- AI without the issue being rectified. Was told to wait, wait, wait, do this do that repetitive times, and no call backs when I was told they would have someone contact me. This has been going on and on. I need a company that cares about customer service and quality. I am copying this message to post on reviews. I am sorely disappointed with Voiply. I really liked the service until I did not.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Big mistake ordering. Cancelled.
Date: Sep 03 2025SummaryHad Voiply for one day. Voiply sucks. The dashboard is a mess. Inundated with ads they want to sell you or upgrade you for a cost. Not easily maneuvered. Misinformed of the features. AND to make it worse, the 30 day "seamless" return is only by paying for the return. So, no, I will not recommend.
PositiveReally can't think of any. Maybe the ordering online. But, all in all, its a fail. I can't think of anything right now that would convince me to place a good rating for voiply.com
NegativeMisinformed of the features offered with the residential service, then to find out that I would have to pay extra for features other voip companies offered as standard. The dashboard on their website is full of ads for you to buy additional features. Lots of clicks to get where you want to go.
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