What is Voiptime Contact Center?
A cloud-based call center solution can enhance talking time by as much as 30%. This system features automated call distribution, an interactive voice response (IVR) system, and call campaigns with three dialing options: Preview Power and Predictive. Additionally, it includes a mini CRM, call scripting, quality assurance measures, comprehensive reporting, and various other functionalities. Voiptime Cloud Contact Center software is relied upon by over a thousand users, demonstrating its widespread trust and effectiveness in the industry. Its robust features ensure that businesses can optimize their communication strategies efficiently.
Pricing
Price Starts At:
$70 per user per month
Integrations
Offers API?:
Yes, Voiptime Contact Center provides an API
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Screenshots and Video
Company Facts
Company Name:
Voiptime Cloud
Date Founded:
2010
Company Location:
United States
Company Website:
voiptimecloud.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English
Polish
Russian
Thai
Ukrainian
Voiptime Contact Center Categories and Features
Telemarketing Software
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Predictive Dialer Software
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Cloud Communication Platform Software
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Auto Dialer Software
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys