What is Wizr.ai?
Wizr.ai is at the forefront of AI-driven customer support innovations, revolutionizing the industry with its intelligent automation technologies. Established in 2023 by Sirish Ksaraju, the CEO, alongside COO Rajesh Pdinjaremadam, the company offers state-of-the-art AI solutions aimed at enhancing customer satisfaction, operational efficiency, and overall experience.
The primary offerings include the CX Control Room, which leverages customer sentiment analysis to deliver proactive insights, and the CX Agent Assist, designed to provide real-time support to customer service agents. Additionally, CX Auto Solve efficiently automates the handling of routine inquiries, addressing up to 45% of common issues to increase productivity. Another notable tool, AI Studio, empowers businesses to design custom AI workflows that cater specifically to their unique requirements.
Wizr.ai enhances ticket management processes by implementing automated ticket tagging, which accelerates the categorization and prioritization of tickets through content analysis. Our generative AI platform for customer support not only fosters seamless automation and predictive insights but also strengthens customer loyalty and retention, thereby positioning businesses for sustainable growth in the future. This comprehensive approach ensures that companies can adapt and thrive in an ever-evolving marketplace.
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Wizr AI-powered Customer Support Automation Platform
Company Facts
Company Name:
Wizr AI
Date Founded:
2023
Company Location:
United States
Company Website:
wizr.ai/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English