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What is WotNot?

WotNot streamlines customer engagement on a large scale by utilizing chatbots, which effectively address various business challenges such as increasing appointment bookings and enhancing customer support efficiency. Customers leverage WotNot to provide a tailored experience for both existing and prospective clients, benefiting from its round-the-clock availability, immediate responses, and ability to communicate in the customer's preferred language.

The No Code Bot Builder from WotNot simplifies the bot creation process through an easy-to-use visual interface, allowing users to oversee multiple bots tailored for distinct tasks based on specific triggers and conditions. Additionally, WotNot provides a comprehensive service where a team of conversation design specialists collaborates with businesses to identify their unique needs and develop suitable conversation flows, followed by ongoing performance reviews and optimizations.

With over 3,000 businesses worldwide placing their confidence in WotNot, the platform continues to revolutionize the way companies interact with their customers, ensuring a seamless and effective communication experience.

Pricing

Price Starts At:
$99/Month
Price Overview:
The product is available on a monthly and annual basis with features accessible according to the plan. There are four plans to choose from: a free plan, Startup Plan: $99/mo, Business Plan: $499/mo, and Enterprise: Custom pricing.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, WotNot provides an API

Screenshots and Video

Company Facts

Company Name:
WotNot
Date Founded:
2018
Company Location:
India
Company Website:
wotnot.io
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

WotNot Categories and Features

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

WotNot Customer Reviews

Write a Review
  • Reviewer Name: Ian S.
    Position: Managing Director
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple Freemium Chatbot

    Updated: Feb 02 2022
    Summary

    After a few months of use, we gradually upgraded to their premium plan and we were quite satisfied with their customer support who managed to navigate some tricky questions my technical team had over their premium plans.

    Definitely worth a sign-up and deployment for your website!

    Positive

    One of those few chatbot services that make your life easier, from the sign-up process to making your first bot within a few minutes, with a minimal learning curve.

    The best part is, we weren't nudged to buy their premium plans anywhere, which has become a standard of any Freemium SaaS products from the industry.

    With a simple integration to our website, we could deploy this chatbot within an hour of registration.

    Negative

    We can't unlock the paid plugins individually. If WotNot can do that, it can help us choose the tools we need in a more customised manner.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Co-Founder
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to Build a Bot and launch Within Minutes

    Date: Feb 21 2022
    Summary

    WotNot is best chatbot tool I have used. WotNot has very user friendly UI, great designing features for bot and an outstanding customer support through out your journey right from building the bot to hosting it.

    Positive

    With their no-code chatbot builder features you don't required any technical skills to build and deployed the bot on your website. The team behind the software is excellent.

    Negative

    For the most part, it is a fairly simple and easy but I guess they could improve on the integration store. With this, the platform would be the best in the segment.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best No-Code Chatbot Platform!

    Date: Feb 09 2022
    Summary

    As a non-technical person, WotNot is super easy to connect your website with the chatbot. I would definitely recommend WotNot if you are getting started with your business and want to convert more leads.

    Positive

    I was looking for a chatbot tool to help me build my chatbot and WotNot was the closest fit to what I needed. I was impressed with how easy it was to get started within minutes of purchase and I was able to get my chatbot set up within 2 hours.

    The user interface was very intuitive and I was able to get my chatbot up and running in no time. I was also really impressed with how the customer support team was available to help me out when I needed it.

    Negative

    Literally, nothing to mention at this point. Having a great experience with them.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Lead
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    WotNot, amazing chatbot building software with superb support

    Date: Feb 02 2022
    Summary

    Besides the fact, I have been using a few similar products and WotNot is my favorite for almost 1 year. We are using the WotNot chatbot for lead generation. I would like to specifically mention the No-code bot builder feature. It is pretty easy to build a bot through a No-code bot builder. It has a drag and drop feature which is very easy to use and build the bot within no time.

    Positive

    - No-code bot builder: As a non-developer, I was able to build a pretty complex bot with its drag and drop feature within no time.
    - Analytics Dashboard: The dashboard provides really useful insights. It helps in tracking the metrics and goals.
    - Support Services: When I have a question, big or small, I know WotNot's team is there to answer me quickly and in the most professional way.
    - Human Handover and Live Insights: I can see the live status or insights on who all are having active sessions with the bot. It also allows me to take over the conversation if I feel there is human intervention required.

    Negative

    I would like to see more 3rd party integrations in the Startup package.

    Read More...
  • Reviewer Name: Christian C.
    Position: Founder
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best chatbot platform to generate quality leads.

    Date: Feb 21 2022
    Summary

    After integrating WotNot chatbot with our website, our inbound inquiries skyrocketed by 550%. I highly recommend this no-code chatbot tool.

    Positive

    The best feature of this product is "Bot Builder" that allow us to build the bot in no time. It's as easy as building the conversation flow in the form of flowchart.
    The other part which we liked the most is the ability of the bot to interact with the user and collect the quality leads and integrating the same with CRM to ensure that no leads are missed out.

    Negative

    As such there are not any things to be disliked however, this tool is available only on three channels i.e Facebook, Web and WhatsApp. Having it on Instagram will be added benefit.

    Read More...
  • Reviewer Name: Harsh M.
    Position: Team Lead
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    5X'ed our interview screening process

    Date: Jan 22 2022
    Summary

    We used this bot as a pre-screening tool to screen the candidates asking them basic questions to review their skills and the experience candidates holds.

    It helped us save lot of time by not directly taking the interview of the candidates.

    Positive

    - Easy to change the flow since it's a no-code bot builder
    - Weekly reports about the conversations that have happened
    - Dashboards
    - Support to customize the styling of the chat window
    - Airtable Integration

    Negative

    - Nothing at the moment as all our needs where satisfied right out of the box.

    Read More...
  • Reviewer Name: Dinesh K.
    Position: Product Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Simplest Chatbot I've Used

    Date: Feb 10 2022
    Summary

    The interface is simple and intuitive, and you can create powerful bots in a matter of minutes. We are able to solve customer support queries faster using WotNot.

    Positive

    I'm a big fan of automation and I love bots. But I don't have the programming skills required to build them. WotNot provides an easy-to-use bot-building platform that anyone can use - no coding needed!

    Negative

    Nothing to dislike. Would love to see integration with multiple different platforms.

    Read More...
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