What is Xdroid Voice Analytics?

Xdroid facilitates the digital evolution of contact centers by offering voice and text solutions that leverage artificial intelligence and machine learning.

We gather all customer interactions automatically, delivering consistent, objective insights and information about every conversation. With our advanced semantic capabilities, keyword recognition, and emotion analysis, organizations can enhance customer experience, boost agent retention and productivity, and maintain compliance effectively.

By utilizing our cutting-edge and competitive solutions, contact centers can gain a deeper understanding of customer journeys, thereby achieving comprehensive 360-degree views of their clientele. This holistic perspective ultimately leads to better service delivery and increased customer satisfaction.

Pricing

Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Xdroid Voice Analytics provides an API
No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Xdroid
Company Location:
Belgium
Company Website:
www.xdroid.com
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Product Details

Deployment
Windows
Mac
Linux
Chromebook
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Arabic
Bulgarian
Catalan
Chinese (Mandarin)
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hindi
Hungarian
Italian
Japanese
Korean
Latvian
Lithuanian
Malay
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Slovenian
Spanish
Swedish
Turkish
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Xdroid Voice Analytics Categories and Features

Speech Analytics Software

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback