Xtime Integrations

Boost your company's financial success by partnering with a global payments provider. By leveraging a distinctive payment solution that seamlessly incorporates PayPal, Venmo (available exclusively in the US), credit and debit cards, as well as popular digital wallets like Apple Pay and Google Pay, you can broaden your customer reach and enhance conversion rates. This forward-thinking strategy not only drives revenue growth but also unlocks new business opportunities. With the capability to accept and process transactions through a single, state-of-the-art integration, including cards, PayPal, and wallets like Venmo (limited to the US), Apple Pay, and Google Pay, organizations can flourish. Furthermore, take advantage of high-quality tools designed to mitigate fraudulent activities, protect data security, and streamline operations. By modernizing the payments experience, you can elevate sales and foster customer loyalty, addressing the demands of today’s market. Tap into PayPal's extensive network and sophisticated technology to effectively enter new markets. Simplify internal costs and automate backend processes without jeopardizing your revenue stream. Additionally, enhance your ability to detect and thwart fraud while boosting order approvals. This payments platform is relied upon by some of the world’s most esteemed brands, assuring you are aligned with excellence. Embracing these innovative solutions will enable your business to remain competitive and adaptable in an ever-evolving landscape. Consider how these advancements can not only improve financial metrics but also enhance customer satisfaction and trust in your brand.

Transform your business operations by leveraging intelligent AI-driven phone agents that are not only efficient but also available 24/7 to cater to your needs. Utilize the power of artificial intelligence to handle your business communications smoothly and effortlessly. With AI at your disposal, each incoming call presents a chance to convert inquiries into valuable opportunities for your business. Boost your revenue, enhance productivity levels, and ensure your customers leave satisfied with their experience. Clearly define the responsibilities you wish your agent to undertake and choose a local phone number for it to operate from. Your AI will seamlessly handle both voice calls and text messages for you. Vida agents learn and evolve based on your specific instructions; just let them know how to manage calls and messages, and Vida will take care of the rest. No technical expertise or programming skills are required to get started. Simply share your website details and upload any pertinent documents, allowing Vida to assimilate the information effectively. Vida agents engage with your customers in a manner akin to human interaction, adeptly identifying concerns, gathering essential information, and prioritizing solutions to serve your clients better. Furthermore, by connecting your agent to external data sources, you can empower it to tackle real challenges for your customers, leading to enhanced satisfaction and loyalty. This cutting-edge solution not only simplifies communication but also strategically positions your business for long-term growth in a competitive landscape, ensuring you stay ahead of the curve.

LightYear is a highly customizable, enterprise-level customer experience DMS (ceDMS) platform tailored to meet the specific operational and reporting requirements of your dealership. The seasoned professionals at DealerBuilt guarantee that your DMS implementation and hosting are handled efficiently, offering robust account management, technical support, and a suite of professional services that help maintain your system's performance and effectiveness. With an expansive partnership network and an open integration framework that imposes no additional integration costs, DealerBuilt allows you to effortlessly and securely connect LightYear DMS with your preferred top-tier solution providers, maximizing the utility of your data. Boasting over 200 partners that provide a variety of leading solutions for retail automotive, DealerBuilt is dedicated to expanding our collaborative network with cutting-edge technology providers, which empowers you to tailor your dealer technology stack to your specific needs, whether that includes sophisticated analytics or improved customer engagement tools. This level of customization not only enhances your dealership's operational efficiency but also ensures that you can maintain a competitive edge in a rapidly changing market landscape. Ultimately, the ability to adapt and integrate various technological solutions positions your dealership for sustained success and growth.

Enhancing the customer experience involves streamlining communication across various departments and channels. We are convinced that exceptional individuals form the backbone of a successful business, which is why our omnichannel managed messaging services are staffed solely by real people who bring a personal touch and human insight to every interaction. By nurturing connections that are founded on empathy and authenticity, we excel in ways that A.I. and automated systems cannot, fostering meaningful relationships that result in impressive conversion rates and increased sales for our valued clients. Elevate your lead generation initiatives with unmatched customer insights; DataWise offers a comprehensive understanding of consumer behavior along with additional analytics to accelerate the purchasing journey. Our integration with multiple digital retail platforms provides human-centered guidance, simplifying intricate buying processes, reducing drop-offs, and ultimately boosting sales. This human element not only enhances the customer experience but also cultivates enduring loyalty and satisfaction, ensuring that clients feel valued and understood throughout their purchasing journey. In a competitive marketplace, this focus on personalized service can set your business apart from the rest.

ADAM Systems provides a comprehensive selection of dealership management systems (DMS) tailored to boost the performance of both franchised and independent automobile and powersports retailers, all while maintaining an attractive price range. Built on a Microsoft® Windows-based architecture, these systems enable dealerships to optimize their operations via a singular, user-friendly portal, thus removing the necessity for cumbersome contracts and specialized hardware. By nurturing strong alliances, ADAM Systems offers exceptional, customized solutions that cater to the distinct practices of each dealership. Dealers enjoy dedicated customer support through the integrated portal, online chat, email, or phone, enabling them to choose their preferred method of communication. Addressing a wide spectrum of functions including payroll, parts inventory, and profitability assessment, ADAM ensures that every operational aspect is managed effectively, allowing dealerships to flourish. In a strategic development, PBS Systems acquired ADAM Systems in October 2021, representing a crucial advancement in their multi-phase growth plan. This merger not only signifies a commitment to enhancing their software offerings but also sets the stage for a new industry benchmark. Together, PBS and ADAM Systems are focused on creating an upgraded software suite that prioritizes automotive DMS, thereby redefining dealership operations in a competitive landscape. The collaboration is anticipated to bring about innovative solutions that will significantly improve operational efficiency and user satisfaction across the board.

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Various factors contribute to margin compression, many of which are beyond your dealership's influence. To mitigate these obstacles, it's crucial to identify and rectify inefficiencies that worsen the circumstances. Compliance mistakes can severely impact both the financial success and the reputation of your dealership, making it essential to navigate the ever-changing regulatory landscape. Furthermore, prolonged wait times can lead to customer dissatisfaction and negatively influence your profits; the longer a deal takes to close, the fewer opportunities you have to connect with new clients. Running a modern dealership requires the implementation of efficient and contemporary solutions. While integrations can be advantageous, it's preferable to achieve them without incurring high integration costs. Tailor your dealership's operations to your vision by utilizing the most versatile and user-friendly DMS solution on the market. By electronically submitting contracts to your lender, you can provide customers with a smooth signing experience, whether they are at the dealership or online. Take advantage of our all-encompassing solutions to improve efficiency, enhance profitability, and build stronger relationships with dealers, ultimately leading to a more enjoyable experience for all parties involved. Embracing these strategies will position your dealership for long-term success in an increasingly competitive landscape.

Today's consumers seek a personalized and flexible car-buying experience, with a growing inclination towards completing purchases online. Nevertheless, dealerships with constrained resources often find it challenging to deliver such a smooth and cost-effective experience. Connect CRM integrates dealership functions and sales strategies to provide a holistic view of customers, enhancing communication across different channels and departments. By offering customizable workflows and powerful lead automation tools, our car dealer CRM simplifies the car-buying process, enabling dealerships to adapt to the changing preferences of their customers. Book a tailored demonstration to see how VinSolutions empowers you with crucial, data-driven insights, allowing you to identify prime opportunities swiftly, streamline the sales cycle, and boost overall productivity. This cutting-edge methodology not only enhances operational efficiency but also strengthens the bonds between dealerships and their clientele, ensuring lasting satisfaction and loyalty. In an era where consumer expectations are continually evolving, embracing this innovative solution can set your dealership apart from the competition.

A specialized conversational commerce platform designed exclusively for auto dealerships facilitates a smooth vehicle buying experience right from your website and Facebook page. Clients can browse your car inventory and ask questions at their leisure through various channels like live chat, text messaging, and messenger apps. This allows for effective collaboration aimed at boosting customer satisfaction. By overseeing live conversations and participating actively, you can create meaningful connections with your customers. Highlight your best offers and tailor their display based on individual visitor behavior, creating a personalized experience for each client. Generate high-quality leads that are ready to be converted into sales opportunities. Once you implement our platform, you will notice an influx of leads entering your CRM system. This simplifies and enhances the communication process for customers interacting with your dealership. Our all-encompassing chat solution will not only empower you to improve engagement but also increase your sales closures. This innovative strategy simplifies customer interactions while nurturing enduring relationships with your clients, ultimately leading to sustained business growth.

Introducing Volie, the premier BDC Engine designed to transform how dealerships handle customer interactions for both sales and service. As the only BDC platform tailored exclusively for the automotive industry, Volie integrates three essential components necessary for a profitable BDC: Data Management, Campaign Management, and Communication Management. Our goal is to provide user-friendly software that enhances communication with customers effectively. Beyond offering exceptional software, our committed customer success team ensures ease of use and support. With a dedicated account manager available daily, we are here to empower your business and foster its growth in the competitive automotive market.

Engaging Brooke as your Digital Voice Assistant can significantly enhance customer satisfaction levels. She is equipped to address common inquiries and organize service appointments tailored to customer requirements and dealership guidelines. The obstacles remain consistent, whether calls are directed to specialized agents or the service drive. Issues within the BDC's connectivity often stem from inadequate staffing, overwhelming call volumes related to customer follow-ups and status inquiries, and ongoing staffing shortages. By utilizing Brooke, you can ensure a reliable, consistent, and effective interaction for customers. Not only does Brooke streamline operations by minimizing average handling times, but she also delivers an optimal customer experience on the initial call, all while being considerably more cost-effective compared to human staff. This investment in technology promotes efficiency and keeps the focus on customer care.

Enhance the efficiency of your workshop operations to focus on customer satisfaction using Autosoft, which proficiently handles all your daily management responsibilities. From managing appointments to overseeing job completions and invoicing, Autosoft ensures you remain in control. Its intuitive parts inventory system guarantees that you have all necessary components readily available, enabling you to boost your profit margins on sales. Take charge of your workshop and seize every chance for improvement through easy-to-use customer communication tools. Whether you're sending service reminders or arranging follow-up appointments, Autosoft simplifies these processes with ease. In addition, it provides a variety of services, from basic bookkeeping to detailed financial reporting, and adapts effortlessly to your requirements. With features that encompass banking, debtor and creditor management, a thorough general ledger, and payroll functionalities, Autosoft's integrated solution is crafted to fulfill all your operational needs. Utilizing this software can significantly elevate your workshop's efficiency and profitability, ultimately leading to a better service experience for your customers. By streamlining these processes, you can concentrate on delivering exceptional service and foster long-term relationships with clients.

Boost your revenue and strengthen customer relations by utilizing the unique insights and strategies provided by Dealer.com and Cox Automotive. It is crucial to ensure that your marketing initiatives effectively communicate the right messages to your target audience at the most opportune times, which is essential for outpacing competitors. The quality of the website that generates your leads is directly correlated to how effective those leads will be. By creating a customized experience that caters to your customers' needs, you can significantly enhance conversion rates. Engage with ready-to-buy shoppers through personalized sales and service interactions, thus increasing both customer satisfaction and engagement. Aim to reduce bounce rates while maximizing your profitability. By establishing connections with potential buyers at the beginning of their car purchasing journey, you can generate a higher volume of qualified leads that convert more effectively. With the Accelerate My Deal feature, you can kickstart transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, giving consumers the ability to craft their own purchasing journey, encourage self-education, and embark on their car buying experience smoothly. Embracing these strategies not only enhances your sales pipeline but also cultivates enduring relationships with your customers, ultimately fostering loyalty and repeat business. By focusing on these aspects, you can create a sustainable competitive advantage in the automotive market.

Since joining the Cox Automotive family in 2010, vAuto has provided an extensive array of inventory management tools designed to help automotive dealers improve their business practices. By combining premium retail and wholesale market data with data science insights, our solutions support strategic decision-making across the entire inventory process, from acquisition to sales. Additionally, our Performance Managers are dedicated to helping clients fully leverage the benefits of our integrated solutions. Recently, innovations like ProfitTime GPS harness the power of AI and machine learning, equipping leading dealers in the industry to achieve even greater performance levels, thus reaffirming our commitment to continuous improvement and excellence in dealership operations.