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What is Zapier?

Easily connect your applications and optimize your workflows with minimal effort. Tailored for individuals with hectic lifestyles, Zapier automates the movement of data between your web apps, enabling you to focus on your priorities. With just a few simple clicks, you can link your online tools for smooth data exchange. Information transitions seamlessly between your applications through automated processes termed Zaps. Speed up your projects and elevate productivity, all without needing coding expertise. Discover how Zapier makes automation accessible to everyone. Keep utilizing your favorite tools while enjoying the broad connectivity provided by Zapier, which integrates with more web applications than any other platform and continuously adds new ones every week. Our system is compatible with widely-used applications like Facebook Lead Ads, Slack, QuickBooks, Google Sheets, Google Docs, and many others! The user-friendly editor supports self-service automation, allowing you to create Zaps independently, without the need for a developer. Take advantage of Zapier’s built-in features to develop powerful workflows without depending on extra services. With over 3 million users relying on Zapier to manage their repetitive tasks efficiently, it's clear that the platform is trusted. Additionally, Zapier Agents enable businesses to automate real-world tasks by creating custom AI-driven assistants, which boosts both efficiency and creativity. As a result, Zapier not only streamlines automation but also broadens the scope of collaborative potential for teams, paving the way for innovative solutions.

Pricing

Price Starts At:
$19.99 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Zapier
Date Founded:
2011
Company Location:
United States
Company Website:
zapier.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Zapier Categories and Features

iPaaS Software

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Serverless Platform

API Proxy
Application Integration
Data Stores
Developer Tooling
Orchestration
Reporting / Analytics
Serverless Computing
Storage

Integration Software

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

More Zapier Categories

  • Reviewer Name: Renee P.
    Position: Director Of Marketing
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zap your workflow woes away with Zapier.

    Date: Apr 22 2023
    Summary

    In today's fast-paced business environment, time is money, and any tool that can save time and increase efficiency is a valuable asset. Zapier is a platform that can do just that, and more. It provides a simple and intuitive user interface that guides you through the process of creating Zaps (automations) that can connect and automate multiple apps and tasks seamlessly. Whether you're working with popular apps like Gmail, Slack, Salesforce, and Dropbox, or niche ones like Mailmodo, Bubble, and ActiveCampaign, Zapier has you covered.

    One of the most significant advantages of Zapier is its ability to create multistep Zaps that can perform multiple actions in a sequence or in parallel. You can customize your workflows based on conditions and rules, using filters, paths, and logic, to create a workflow that works best for you. This flexibility makes it a powerful tool for businesses of all sizes and industries, allowing them to streamline their processes, reduce human error, and increase productivity.

    Despite these benefits, Zapier is not without its drawbacks. One of the most significant disadvantages is its pricing structure, which can be confusing and hard to predict. Some users may find cheaper alternatives that offer similar functionality. Additionally, Zapier does not have mobile apps for iOS or Android, limiting its accessibility and convenience. Lastly, Zapier does not support smart home devices or IoT integrations, which may be disappointing for some users who want to automate their home or office environment.

    In conclusion, Zapier is a powerful and versatile tool that can help you automate your work and increase efficiency. It provides a simple and intuitive interface, supports a wide range of apps, and allows you to create multistep Zaps with filters, paths, and logic. Additionally, it offers a free plan and responsive customer support. While it may have some disadvantages, such as its pricing structure and lack of mobile apps, the benefits it provides make it an excellent choice for anyone who wants to streamline their work with web apps. I highly recommend giving Zapier a try and seeing how it can help you optimize your workflows and increase your productivity.

    Positive

    In today's fast-paced business environment, time is of the essence, and every minute counts. That's why finding ways to streamline your workflows and automate tedious tasks is crucial to staying ahead of the game. This is where Zapier comes in, a powerful automation platform that can help you connect your favorite apps, automate your processes, and save time and effort.

    One of the standout features of Zapier is its simple and intuitive user interface. Even if you're not tech-savvy, you can easily create Zaps (automations) in just a few clicks. You can choose from hundreds of pre-built templates that cover a wide range of use cases, from lead generation and email marketing to project management and e-commerce. Alternatively, you can create your own Zaps from scratch, using the app's drag-and-drop editor.

    Zapier's app integrations are another impressive aspect of the platform. With over 3,000 apps to choose from, you can connect virtually any tool you use in your work, from popular ones like Gmail, Slack, and Dropbox to niche ones like Airtable, ClickUp, and HubSpot. Plus, Zapier allows you to use webhooks and custom requests to connect any app that has an API, giving you endless possibilities to customize your workflows.

    Another key advantage of Zapier is its ability to create multistep Zaps, allowing you to perform multiple actions in a sequence or in parallel. This feature can significantly reduce the time and effort required to complete complex tasks, such as lead nurturing or customer onboarding. Moreover, Zapier offers a variety of filters, paths, and logic to help you customize your workflows based on specific conditions and rules. For example, you can set up a Zap that sends a personalized email to a new lead only if they've clicked on a certain link in a previous email.

    If you're hesitant to try out Zapier due to its cost, you'll be pleased to know that the platform offers a free plan that allows you to create up to five Zaps and run up to 100 tasks per month. This is a great way to test out the platform and see if it meets your needs. If you need more features, Zapier offers several paid plans starting at $19.99 per month. These plans provide you with more Zaps, tasks, premium apps, and advanced features such as paths and filters.

    Zapier's support team is a valuable resource for users, providing 24/7 assistance via email or chat. The platform also has a rich knowledge base, a community forum, and a blog filled with tips and tutorials to help you get the most out of Zapier.

    Negative

    While Zapier offers many benefits and advantages, it is important to consider its limitations and potential drawbacks before committing to using the platform. Here are some of the main issues to keep in mind:

    One of the most significant challenges with Zapier is its pricing structure. While the platform offers a free plan and several paid plans, the cost can quickly add up for users who need to run a lot of tasks or use a lot of premium apps. The pricing model is based on the number of tasks, which can be confusing and difficult to predict. For some users, cheaper alternatives that offer similar functionality may be more appealing.

    Another issue with Zapier is its lack of mobile apps for iOS or Android. This can limit its accessibility and convenience, as users are only able to access Zapier on a web browser or via email. For users who frequently work on-the-go, this can be a significant disadvantage.

    Zapier also has limited support for smart home devices or IoT integrations. This can be a disappointment for users who want to automate their home or office environment, as they may need to use other services like IFTTT or Amazon Alexa for that purpose. This can result in a more fragmented and less streamlined automation experience.

    Finally, Zapier's effectiveness depends heavily on the quality and reliability of the APIs of the apps it connects. If an app's API is down, buggy, or limited, it may affect the performance and functionality of your Zaps. This can lead to errors, delays, or missing features, which can be frustrating and time-consuming to troubleshoot.

    Read More...
  • Reviewer Name: Sandra E.
    Position: Marketing Advisor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It is the best platform for automations.

    Date: Jan 30 2023
    Summary

    This platform avoids the fact that you have to do automations programmatically since not all of us are used to dealing with extensive code or reading the documentation of an API to perform automations. Zapier provides a no-code solution to be able to carry out automations between different platforms that facilitate the entire work process by making the entries to each of the connected platforms automatic and bilateral.

    It allows me to send messages scheduled by Slack and also schedule meetings by video calls and automatically send reminders, that and many more solutions allows me to do this platform without having to do the same work several times, but simply do repetitive tasks are carried out automatically without any interruption. There are certain platforms that are not available for automation, an example would be WhatsApp, however it would not be surprising if in the future it is implemented to be able to perform automations with this instant messaging application as it currently does with Messenger which has several integrations such as automatic responses.

    This platform increases efficiency within the company by reducing all repetitive processes or tasks considerably, giving way to business activities that require more effort and time. This improves the performance of each employee who needs to increase productivity in other areas since they do not have to go through repetitive processes that lower the performance of an employee, so using this platform provides good business efficiency results. In addition, the learning curve with Zapier is not that difficult, so it could easily be implemented in any company, in case you want more functions, you will have to apply more professional methods with programming as I have already mentioned before.

    Positive

    * The number of platforms that can be integrated into Zapier is large, it has all the automations and compatibilities of each of the platforms regardless of its use or what type of platform it is. The connection speed between platforms is very fast, so there will be no worries if the response time or the execution of each Zap will be slow since the data transfer is fast and you can also do multiple steps of multiple applications at the same time if required without problem to the system collapsing or delaying.

    * The measurable costs that Zapier offers are accessible, they adapt both to the user and to a team or company, although I see the Company plan as a bit expensive for the few solutions it provides, however I know that for security reasons large companies would obtain said plan since it includes some security around more administrative control and more secure logins. As for the rest, all the plans provide good features that adjust to different needs, Zapier also allows you to purchase a plan according to the tasks required monthly, making the purchase of this platform more personalized, so you can easily have a plan minor with basic things that execute a large number of tasks, having an additional cost of course.

    * All the programming of the automations is done through the website, so it is not necessary to carry out tedious installations to be able to implement and start using this platform, there will be no problems or errors because there is no software to install other than just the version browser extension that makes it easier to add automations and get some tips for creating Zaps. A mobile version would not be bad since I could create automations and Zaps with my mobile phone but for now we have to wait for them to publish a version for iOS or Android devices.

    * You can see the history of the executed Zaps executed, thus having a good management of the message tasks and not having task waste due to bad automations, also determining how many tasks are needed monthly to increase or decrease tasks, thus being able to save on the monthly payment of Zapier. It also gives me suggestions with the platforms that I am using to make it easier and to be able to reduce the tasks by having better optimization solutions.

    Negative

    * For more advanced functions, it requires more advanced users, since despite the fact that this platform provides automation without using a line of code, there are also times when advanced functions are required and this will require programming. This can be complicated for some people since you have to be well documented both how to program in Zapier and also take into account the documentation of each API of each connected platform. So you have to look around a bit before you buy Zapier by testing with the basic features and that is the most I could get this platform to do before I have problems in the future for not having a feature and having to program it.

    * It only has live support if you purchase an enterprise plan, this is unheard of since I can understand that doing it individually would have slow response times when you want to contact someone from support. But what I can't understand as I don't have support with a Teams plan, this is disappointing since sometimes I need live solutions and I have to choose to contact support through other ways making it not very practical given the late response time that you have

    * If the steps are programmed wrong, it will take time to find the solution to what is causing the problem since there is no way to easily detect a failure or bad configuration, so you have to think carefully how to organize the Zaps so that you do not have problems in the process. So, I recommend having the clear points of what is going to be automated and how you want to apply that automation within Zapier so that there are no problems and confusion, also carry out the respective tests to know that everything is working as expected.

    Read More...
  • Reviewer Name: Yasser P.
    Position: Sales Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It's like a virtual assistant.

    Date: Mar 12 2023
    Summary

    I can achieve better management in my work, thus achieving better performance without having to repeat the same tasks manually over and over again. I managed to better manage my work time, having a fairly optimized flow to be able to invest the remaining time in important projects that require a lot of attention and time which can increase the productivity of my work activities.

    I improved the relationship with customers by being able to have an automated system in my sales thanks to Zapier since I didn't have to go from platform to platform to transfer data since everything is done automatically. Likewise, I have been able to generate good customer service, this being beneficial for me since I have been able to achieve all the business objectives that I had set for myself, and I currently have objectives in process that are being automated with this platform.

    What I liked about this platform that has helped me a lot is that I don't have to build automations manually, everything is practically ready, so I don't have to do many configurations, I just create an execution chain with Zaps that help me to do certain things that doing it manually would take me a long time due to the large number of times I have to do it, so it is important that this platform is present in my work environment to speed up many things.

    Positive

    It is complemented by a large number of applications and platforms that I am using for sales and CRM, so much of my work is automated with Zapier thanks to the fact that the vast majority of platforms that I use can be directly integrated with Zapier without the need for do extensive configurations, making the work I do on a daily basis with multiple platforms fast and easy. There are very few applications that I could not connect correctly, or I had to connect manually through the API, but I was able to do this thanks to the efficient technical support that Zapier has, with great solutions and with the great knowledge that gave me an easy way to be able to connect without having many conflicts when automating.

    The construction of its interface means that I can create long optimization chains and thus improve the performance of my work, so I don't have to make so much effort to manage all the platforms I use since everything is connected through drag and drop. With this I have been able to carry out many integrations and be able to do various tasks without having to repeat everything over and over again, this being a great way to be able to have more performance in my work, being able to have more time to develop myself in other areas. I like that everything is practically built and that it makes it easier for the user to just have to choose what he wants to add to group Zaps and that everything is executed using the instructions already previously configured and best of all without having to use code, unless it is They require advanced integrations of course.

    It can be used for free for optimizations that do not require as much protocol and are not as constant. This can help both small businesses and individuals to primarily be able to test the functionality and performance of this platform, and secondly to be able to do certain automations that give them the freedom to use that time implemented to do the same tasks. in other things. So, I'm sure it can be useful on several occasions, although it seems very few actions that can be done with Zapier, it is not, since great things can be achieved with few payments or Zaps. In the event that large amounts of data, information and tasks really need to be optimized, it is advisable to use a payment plan that adjusts to the optimization needs of each company or individual that is going to use this platform.

    Negative

    To be able to fully customize an integration with a platform for functions that are not available in Zapier there is a tool that this platform presents that is for developers. The case that it is not so easy to be able to build an automation if you do not have the knowledge given for this type of solution. Because although Zapier is oriented to No-Code there is also a section to be able to develop integrations through programming, however, it requires being able to completely eat the documentation that Zapier presents and in addition to obviously having vast knowledge in programming. So, there is no easy way to build custom integrations of the applications that one uses other than doing it all through code that not many people know how to handle this completely because it requires time of experience. It is not a disadvantage that makes the difference between being able to use this platform or not, however, it is a point that must be taken into account before counting on Zapier for integrations and that certain functionalities are not available because Zapier has not created them yet. This is a challenge for any company to have everything it needs for a correct and complete integration.

    It requires a lot of testing to verify that all Zaps are working properly as they sometimes stop working and Zapier doesn't notify you when something is going wrong, so it's hard to know when something isn't working right now. I just realize that something is wrong. when the final run fails to run correctly or at all. That's why I would like to be notified when the end result of an automation doesn't work correctly, so I can correct the failure or at least know what is failing. Because sometimes the optimization fails and I have to start all over again to find out which platform is causing the problem and thus know what temporary solutions to apply, because if something fails, I can create a second plan to be able to continue everything, being able to skip several steps and that everything flows without interruptions until the problem is solved.

    Read More...
  • Reviewer Name: Linda W.
    Position: Chief Operating Officer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best way to speed up repetitive tasks.

    Date: Apr 29 2023
    Summary

    I have managed to optimize all my work processes by not having to carry out repetitive tasks that involved establishing a time for my work to be able to carry out these tasks, resulting in a loss of time and not having space in my schedule to develop in areas that I really needed. of my greatest concentration in my work environment. Therefore, Zapier helps me improve productivity since I can connect all the platforms that I mostly use in my work and automate actions that do not require me to do them manually, so if I do something, it will only be at the beginning of the whole process that Zapier will end up doing from the first action that I have done and depending on the previously scheduled tasks of course.

    I consider this platform as a great tool that allows me to interconnect various platforms and automate them so as not to have to perform repetitive actions and to have free time to develop other tasks at work that do require my attention. Doing this saves time and cost. The best of all is how I can manage to build these automations between platforms with only drag and drop, I have also had the opportunity to have to develop a more direct automation through the API of each platform that I needed to connect, and everything has gone as planned, thus giving the possibility of being able to automate more thoroughly with specific things that meet my needs.

    Positive

    I have found this platform very easy to set up, deploy and use as most of the things that can be done within Zapier can be done via drag and drop. This way of handling the interface has made my workflow very usable as I don't have to program anything using code, I can just connect automations between platforms so I can increase productivity. I can create several commands that on this platform are called Zaps and in a matter of minutes and without entering a shred of code I can get repetitive tasks done automatically. This platform also provides several templates of different automations with different platforms, thus facilitating the improvement of the workflow and saving time in building automations by having already preset templates that can be modified later, thus adapting to the needs of each person or company.

    This platform can be used for free to streamline certain processes that are really short and do not need to be executed in a large amount, this being useful for people who have repetitive tasks but that are not a great load and do not need to develop subtasks to be automated. For me, this is a good option for individuals or companies that need to try this platform for the first time and who in turn want to use Zapier without so much workload, since they may have tasks to automate but the workload run is not too much to the point that you necessarily have to opt for a plan that offers this platform. That is why this feature is ideal for small businesses that have a very low volume workflow which allows automation with this platform without having to pay for an additional cost.

    The functions for advanced users are very complete, this gives you the freedom to create your own automations that are not available in Zapier or that another user has not created yet. So, it is useful that you can not only solve automations with drag and drop, but also through code to have more precise automations on the processes that you want to carry out and optimize within a company. This, added to the unlimited Zaps plan, has allowed me to achieve a high level of automation, which I do not necessarily depend on doing the same daily tasks, but simply with this platform I can see how all those cumbersome tasks are executed automatically and with great precision.

    Negative

    There is a big disadvantage when implementing Zapier that for me can be crucial to take into account when wanting to optimize repetitive activities within a work environment. This drawback is about the problem that some optimizations may not be available yet on some platform where you are going to connect with Zapier, so you will have to resort to having to build a custom automation from writing code which will represent a very arduous job if you do not have the knowledge in that area. This makes it quite difficult in the sense of not having the desired results trying to look for alternatives, but personally I say that connecting platforms to each other to do a custom optimization will necessarily require code, so it will take a lot of time due to the technical experience that must be had. Or simply hire an expert programmer to do the job, which is more expensive when you want to automate a feature not available in Zapier.

    Another problem that I have found throughout the use that I have given to this platform is that on some occasions the automation fails, so that the execution of some Zaps fails to execute, thus wasting time by not having the automated tasks carried out. Therefore, you must be very aware of the Zaps executions because it can happen that the API of the platforms that are connecting to Zapier have drops in their execution, this being a delay in the workflows. My recommendation is that you regularly keep an eye on the execution of the Zaps to make sure that everything is running correctly and that there are no problems.

    There is no way to calculate the Zaps that can be consumed within a month in order to choose a better plan and to take advantage of the resources that each plan on this platform offers. Although Zapier offers a free version of its platform, it has limitations when determining which plan a person or company really needs to automate their processes with repetitive tasks. I understand that the plans establish maximum features and zaps that can be done in a month, but this platform should be able to have a space for testing to be able to both optimize resources and also be able to choose an optimal plan that really meets the needs of a company or individual and not just pick a plan at random just because they have more features or amount of performance per month.

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  • Reviewer Name: A Verified Reviewer
    Position: Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for automating monotonous tasks

    Date: Mar 25 2022
    Summary

    Zapier is a great tool I use to capture analytics from one platform and track it in google drive, or add contacts automatically to my CRM when they fill out an online form. It has so many possible uses.

    Positive

    - Integrates with many online software solutions
    - Runs automatically
    - Offers a free plan for starting out and testing

    Negative

    Although Zapier integrates with a software, it doesn't necessarily have the ability to do any function you want within that software. Zapier does allow you to customize zaps by building your own, but I'm not a coder and therefore find this difficult. Overall, not a big drawback.

    Read More...
  • Reviewer Name: Shannon J.
    Position: Founder & CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It is like a main panel of different platforms connected to each other.

    Date: Dec 29 2022
    Summary

    I have automated several of the platforms that I use within my platform, both emails with MailChimp, as well as project management platforms such as Airtable and also Zoho CRM. All this in one place without having to do it separately. In addition to the returns that I have obtained, once I have understood how to make the most of the "Zaps" I managed to make everything work well, yes, it took me a lot of work to understand the correct function to take advantage of even the smallest movement that is made with this platform, since each waste that is made is likely to have to pay more than what is being received, so you have to take precautions and analyze together with the IT department the necessary steps to have a correct automation at the lowest possible cost so that it can be seen reflected positively in the accounts of the company. Another solution that I have obtained within my company is the possibility of connecting platforms to each other, which was not possible if it was done directly within them since they were not compatible or an integration was not available for both parties, so with Zapier I have been able to able to connect this without needing to do it manually by passing information from one platform to another.

    Positive

    + The range of integration with most of the platforms that provide solutions for any type of business or company is very wide, this is what I found most useful to be able to use with Zapier since many optimization platforms do not have all the platforms I work with, so it's annoying having to have separate platforms for my work when I can't find a place with integration like this. So with Zapier this was the solution that had a positive impact within my company, being able to automate all the platforms that I use in my company was the most useful and practical thing I could have had.

    + Zapier is not difficult at all to be able to integrate into any company since it is not difficult to manage within its interface, what I would recommend is to be well informed regarding the documentation (which has little information) or consult experts for the correct automation of the platforms you use within your company. Although it is simple, what is not easy is being able to take advantage of this platform, I mean that Zapier is simple, but not easy to use the platform itself.

    + The APIs of different platforms can be connected and this is what Zapier does magic, since I only have to combine the different functions between different platforms, making it not need manual inputs, but everything is connected to each other. It's like I have a main electrical panel to which I have many cables connected in one place. But the best thing is that this is fed back by both parties, from one platform to another and vice versa.

    + The speed of data transfer between different platforms is extremely fast. The only problem I would have is when the APIs fail, otherwise everything works without a problem and you get results instantly as Zapier gets to work connecting different platforms together. So I had no problems when I used this platform for the first time, once everything was connected I could see how everything flowed without the need to make manual entries between platforms when they did not have integrations with each other.

    Negative

    - I don't like how the system in which this platform works is since everything you do is charged for "Zap" which you have to be careful about what to spend the Zaps since it would have a negative impact on the return on investment when paying for this platform. Although sometimes the action or automation is not executed and it can be a problem because there is no way to have a resolution to this problem since there is no way to prove that an action was executed within this platform, the one way to know is to see that there is no automation and it is annoying because even if the automation has not been executed I have to pay with my Zaps.

    - The prices for small businesses can be expensive when you want to automate everything with Zapier, it has a free version that for me would be useful for businesses that do not need much automation, however it is very limited in its functions that makes you have to pay to be able to take very little advantage of the tools they offer when paying and also can cause a negative impact on investment by not understanding how to manage resources when automating applications within the company.

    - More documentation and tutorials are needed to have a good management within this platform and get the best performance without having losses or bad optimization within Zapier. From everything I've read about the documentation it's very basic and doesn't offer much when it comes to explaining how to get the most out of it with examples, it seems that this platform is willing to make the end user pay more and get good performance in the long run, so that if you want short-term solutions you should learn to use this platform because otherwise it will be a headache on your bills and also you will not see good results when analyzing performance reports.

    - This platform is new to connecting apps for automation, so it may have errors in the process or not all features are available for automation. I recommend getting information before using this platform and knowing what it does and what it can't do for different reasons with other platforms when you want to carry out an automation. In general, for me, most of the platforms that I use and that are connected to Zapier have worked well, some meanings one or the other, but at the end of the day it has performed very well for me.

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  • Reviewer Name: A Verified Reviewer
    Position: Founder
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    We’ve been using Zapier for over 2 years

    Date: Jan 26 2022
    Summary

    This is a great service to automate daily repetitive tasks, thus saving you a lot of time to focus on income generating tasks. Once you get over the initial learning curve of setting up the automations, it’s a great option.

    Positive

    Once you get your zaps set up properly, it’s a great way to automate repetitive tasks. We’ve saved a lot of time by automating these daily tasks. Now we can focus more time on income generating tasks. Customer service was also very friendly and supportive in creating the zaps.

    Negative

    In the beginning, it was a little overwhelming setting up the zaps, from a technical standpoint. However, once you get a hang of it, it becomes much easier. Also, as mentioned, customer service was very responsive and great for helping out.

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  • Reviewer Name: Juliana A.
    Position: Chief Executive Officer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Operations Center

    Date: Aug 14 2022
    Summary

    Since using Zapier we have discovered that many of our workflow problems were solvable, we just needed to automate various tasks to focus on what really matters. The learning curve can be too steep, but once we managed to understand everything, take ownership of the space, and integrate our tools, everything became much easier. The best thing about all this is that you do not need encryption codes which makes everything much easier. We include all our data in a central unit and unify the information, so that the various areas of the company manage to advance in a participatory manner and in a synchronous progress, leading us to a common goal, without anything being delayed or advanced. We discovered a large virtual space where we can develop our full potential, one of the important points for us is the power of Zapier's integration, with each tool that we need to work with, Zapier manages to connect, there are zero limitations. It automates so many processes that we no longer must do manually, and it organizes the information appropriately on each platform, allowing us to continue working correctly without having to stop for small details and avoiding so many repetitive tasks. Our ROI has increased since we have been able to have the focus and time to work on much more important areas in a coordinated manner to the work carried out by Zapier. On the other hand, Zapier takes full ownership of doing simple tasks like submitting forms and campaigns, storing data corresponding to our clients in each database we have, correctly managing daily business tasks and certainly facilitating various work processes.

    Positive

    Zapier is all in one, it has been the central operations to monitor and automate the management of work in various software that we use to work. Its API system with work management software has been quite effective, it provides a clean interface and is quite extensive in managing its functions. I like that it fits seamlessly into the various applications I'm using at the time, whether it's managing workflow or evaluating my company's CRM system. Zapier is the main focus of everything, if I already have tools that take care of each area in particular, Zapier takes care of encompassing everything and allowing the management of each task to be carried out in a fully automated way, it is really an achievement to be able to view from a large panel of the various paths and tasks that I must evaluate in my day to day, and favor my work as a professional, automating so many repetitive tasks, allowing my focus to go directly to the necessary tasks, and thus achieve various work objectives. It provides various collaboration tools, where it is possible to unify the work team to make various progress in a participatory manner. Zapier is the main store of all my data, with its ETL function, combining data from different platforms and unifying them to keep all my work in sync and thus build a main idea of everything. Another aspect that I think is important to highlight is the configuration of access permissions, so that each employee has access to the area in which they are responsible for working and thus maintain order and confidentiality of the data. I'm glad I came to Zapier and recognize how important software like this is to our company. In addition to the fact that it is a super easy to use tool, a comfortable interface, completely automated processes, and with just a couple of clicks everything is ready, you do not need to be an expert to know how to use it.

    Negative

    Zapier handles some minor difficulties. I have presented some failures to load my data, and I have spent the whole day working on them and then I do not see them anymore, contacting customer support seems to be a waste of time, they are very inattentive and do not offer really accurate solutions, which it's a pity, besides that it's only via email, which means that their responses will take time to arrive and they almost always arrive when I have already found a solution, an online customer support would be a good idea to remedy this. It does not offer a mobile version, it would be ideal to be able to manage it from my mobile device, since from wherever I am I can review my work management and automate the workflow process, in this case I cannot do it from the mobile, but I always have to being tethered to my computer is really a significant disadvantage. It seems to me that the complete packages that offer an ideal service for what we need in my company can be a bit expensive, and much more for small companies like us, however, we affiliated with the Zapier service because we fully trust that an organized work can achieve great achievements, but even with this, it would be ideal if the service packages were much more accessible to their various tools. Sometimes it notifies me of double or duplicate entries, I try to see what it could be, but it really seems like a false error, I don't know what to do in those cases. In addition to this, Zapier sends notifications very late, when there is not a good connection between Zaps, it simply does not notify me until I come in to check, this delays our work time and efficiency at the workflow level.

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  • Reviewer Name: A Verified Reviewer
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A small investment for a ton of savings...

    Date: Jul 19 2022
    Summary

    Pretty brilliant, actually. I've looked and continue to watch competitors, and haven't found any that can do what Zapier does as easily.

    Positive

    Using Zapier to stitch together various software packages has saved us in so many ways - in reduced labor, in increased accuracy, and in increased responsiveness.

    For example, orders that we receive through multiple ecommerce channels automatically generate invoices, get placed on our production calendar, and send alerts to buyers. Handling this manually would open us up to errors and delays.

    Negative

    It's advertised as a low-code - no-code solution. But to get the most out of it, you better be prepared to have a JavaScript or Python programmer on hand. The standard "zaps" (software interfaces) can be somewhat limited.

    WooCommerce zaps, for example, can only pass through basic order information, and don't handle WooCommerce plugins very well. To get to plugin data, you need to examine the order object using the WooCommerce API.

    Read More...
  • Reviewer Name: Paola G.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It allows me to facilitate the integration of multiple platforms into one.

    Date: Oct 17 2022
    Summary

    I have improved the topic of automation with multiple platforms almost perfectly. I was very pleased to be able to integrate almost completely all the applications that I use in my company without moving to other business solutions to adapt to this platform since it was Zapier that adapted very well with my company. I have achieved multiple goals with this platform and also any department within my company has adopted it very well with the applications of each area by wanting to interconnect everything and have everything in one place. It was very easy to implement Zapier within my company so I did not need computer or programming experts to use this platform, although I have several fellow programmers who use Zapier in expert mode and have more control over it, so this I like it so we can continue to implement more features than we already have.

    Positive

    º Using Zapier in the form of NoCode is the best thing about this platform, since if I wanted to integrate multiple functions from multiple platforms, I would have to program a system that allows me to pass information from one platform to another. However, with Zapier all this is easier since I can connect different functions of different platforms without requiring a programming language that connects everything I want to do, simply with a drag and drop I can "program" so to speak without even write a single line of code.

    º Many platforms that I use can be included within Zapier, so I have no limits or problems in being able to include them to improve my workflow. So I can say that the optimization of this platform is wonderful and has shown me real results when it comes to wanting to make everything more practical and almost automatic.

    º It has good security so I can be calm when connecting the platforms that I use within my company that provide me with commercial solutions. So I don't need to worry about major data leaks as this platform doesn't easily give third parties access to data.

    º The workflow and the automation of the tares have been of a good pleasure since I have been able to complete more tasks in a short period so I can say that this platform saves me time in the daily activities of my company and not only me but also my work team has found it a good strategy to implement this platform to improve workflows.

    º It has an online community that gives advice when a question arises or a problem arises. I can say that it is even more efficient than the technical support of this platform, so this is of great help in case you do not know how to use certain automation functions.

    Negative

    º Managing and automating simple tasks was a smooth ride while being able to automate complex tasks was a headache as not all task integrations with other platforms work well so I have to stick to the basics to be able to manage A homework. It would be good if they got in touch with the other platforms so that this function is well integrated and thus not having to access the task management platforms and go directly to configure a complex task since that function is not quite right in Zapier .

    º When an error occurs, whatever the reason, the notification does not give me enough information to know the cause of the problem. This is disturbing since, for example, I would like to know the problem that is being caused and I have to log in to the platform to see more detail about what is happening, so I hope they implement the facility to know the error through notifications without the need to log in within this platform.

    º I received the worst technical support in the world, many compatibility issues, bugs, lack of features and other things that have happened to me could not be resolved by the Zapier team. It is disappointing to pay for a service and not provide good support when a problem occurs, and there is always an excuse for everything, so everything becomes more annoying when I leave my problems in the air within this platform.

    º It would be nice to know or at least have a perspective on how long it will take to complete the automation. This would give me the possibility of keeping time better and thus improve and organize everything since I can determine the moment it will take me to complete the automation without having to wait or measure on my own when I can use that time for other tasks within the company. .

    º I am very disappointed in the high prices that are rising more and more. This platform is the most expensive on the market and it has even made me want to work on the platforms that are integrated into it individually to save costs. In addition, they have not been clear with their costs since in several invoices there were some type of extra charges without even showing or clearly warning that this would happen. So it is time to read the entire contract thoroughly so that you do not fall into that type of problem.

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  • Reviewer Name: Sierra Z.
    Position: Office Technology Manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good automation tool for non-coders

    Date: Dec 31 2021
    Summary

    Decent automation tool that doesn't require coding knowledge. A little costly for the plan for teams.

    Positive

    It's a great tool for non-coders to setup automations. Easy to use and there's a team function as well.

    Negative

    Most automations are one-way only which has created limitations with Bamboo HR to Google calendar integrations
    Team functionality is only available with pricier plans
    Cannot limit the zap/automation limits on zaps which has caused ill made zaps to use up the monthly allotment

    Read More...
  • Reviewer Name: Maggie C.
    Position: Director of Marketing Communications
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Working Smarter Not Harder

    Date: Aug 12 2021
    Summary

    Zapier takes all the legwork out of connecting apps and services. Working in marketing and education, I often need a spreadsheet of leads that have come in and Zapier seamlessly does it for me and sends a copy to the people who need to be in the loop.

    Positive

    Step-by-step set up on Zaps makes things super easy - I've never needed to open another tab to troubleshoot something in Zapier. Clear instructions and a great Help section.

    Negative

    Errors can sometimes be hard to figure out. After following all of the steps to a T, it can be frustrating to go back and try to figure out what went wrong if attention to detail isn't your forte.

    Read More...
  • Reviewer Name: Ryan E.
    Position: Network Admin
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Wow! So Many integration possibilities.

    Date: Nov 12 2021
    Summary

    Overall the price for the features is like no other. The amount of time saved on manual labor through these simple integrations has saved us thousands.

    Positive

    The amount of different pre-programmed integrations is incredible. I came here for 1 specific solution to a problem we were having and now I am using 15+ zaps and integrations.

    Negative

    The product does what it says. I have not had a bad experience yet.

    Read More...
  • Reviewer Name: Gary D.
    Position: Managing Partner
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Productivity Maker

    Date: Jun 29 2021
    Summary

    Automate more of your business without spending a killing. This software service works extremely well and is easy to understand.

    Positive

    No other tool like it! The design and helpful step building make it easy for any non-programmer to build an automation workflow.

    Negative

    With all the tutorials and prebuilt zaps (automation workflows) you really can't go wrong. No cons here!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best option for automation

    Date: Oct 20 2021
    Summary

    The best automation tool out there. It has a lot of integration and it is very easy to get started. Be careful on pricing as you scale though, take some time to correctly implement zaps and be efficient to not waste money.

    Positive

    They have an extremely large amount of integrations across services and their documentation is very good. They are also pretty easy to use for a beginner.

    Negative

    If you want to do anything moderate to complex there definitely is a learning curve. some cases it could be helpful to hire someone to add a bit of code to the offering, even though this is supposed to be a no code solution. Pricing can start to increase heavily as you scale.

    Read More...
  • Reviewer Name: Vanessa R.
    Position: Founder
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Couldn't do what we do without Zapier!

    Date: Aug 27 2021
    Summary

    Overall I cannot say enough good things about Zapier as a backend support tool for small, agile groups doing a lot with a little!

    Positive

    Easy to use, great user interface to build integrations for non-technical people. The suite of integrations is also impressive, connect any number of tools to automate workflows and remove human error.

    Negative

    No cons that I can think of. I use Zapier to connect to Google sheets, calendar, zoom, email, website, newsletter system, and so much more!

    Read More...
  • Reviewer Name: James D.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The glue that holds it all together

    Date: Jan 20 2021
    Summary

    This is a MUST for most small businesses, especially if you're using more than 1 software (email, CRM, SMS, scheduler, the works).

    Positive

    Zapier completely powered up my business. The ability to link software together and have things trigger and run automatically has been huge for my small business. The software library is huge. The UI is easy to work with, the software works as intended.

    Negative

    Some of the more complicated zaps can get a little tricky. If they had some video tutorials more conveniently placed when trying to create zaps it might lower the barrier to entry for the more complex skills.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operation manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zapier, automates every solutions

    Date: Sep 01 2020
    Summary

    Workflow automates platforms help to work efficiently. For this Zapier helps me to connect and automate my daily business tools. It gives me thousands of apps support to automate their solutions.

    Positive

    Zapier doesn't need any coding to automate and integrate business tools.
    Powerful and makes my workflow smooth.
    Drag and drop to proceed.
    Thousands to business tools automation support.

    Negative

    I never encountered any problem with this platform.

    Read More...
  • Reviewer Name: Chet N.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing way to connect apps

    Date: Apr 20 2020
    Summary

    Overall I love Zapier and use it constantly. I'd recommend it for anyone wanting to sync data across

    Positive

    I am always using Zapier to connect apps together to sync our data across different systems. Definitely my go to.

    Negative

    Not all apps are on here but rarely is that an issue.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Engineer Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Integrates with every business tools

    Updated: Aug 24 2020
    Summary

    Zapier helps to connect your business tool and makes it automated and simple to use. It integrates with almost every business productivity tool and makes it effortless to use. It helps to combine two forces. I highly recommend Zapier.

    Positive

    Zapier connects with almost every productivity tool for business.
    It makes workflow integrated and helps to combine different tools
    Modern user interface and excellent customer support.

    Negative

    It's an excellent tool. No cons. I will update if I face any.

    Read More...
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