What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

Pricing

Price Starts At:
$5 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Zenduty provides an API

Screenshots and Video

Zenduty Screenshot 1

Company Facts

Company Name:
Zenduty
Date Founded:
2019
Company Location:
India
Company Website:
www.zenduty.com

Product Details

Deployment
SaaS
Mac
iPhone
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Zenduty Categories and Features

Incident Management Software

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting Software

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports