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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

Media

Media

Integrations Supported

Bugsnag
Checkly
Dynatrace
Honeybadger
Jira
New Relic
Postman
Sematext Cloud
ServiceNow
Slack
SolarWinds AppOptics
SolarWinds Pingdom
Splunk Cloud Platform
UptimeRobot
Zendesk
AWS Security Hub
Amazon EventBridge
GitHub
Pingometer

Integrations Supported

Bugsnag
Checkly
Dynatrace
Honeybadger
Jira
New Relic
Postman
Sematext Cloud
ServiceNow
Slack
SolarWinds AppOptics
SolarWinds Pingdom
Splunk Cloud Platform
UptimeRobot
Zendesk
Nagios XI

API Availability

Has API

API Availability

Pricing Information

$5 per month
Free Version
Free Trial Offered?

Pricing Information

$27.00/month/user
Free Version

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Categories and Features

DevOps

Not specified

Incident Management

Not specified

IT Alerting

Not specified

Log Monitoring

Not specified

Categories and Features

Issue Tracking

Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Not specified

Log Management

Not specified

Network Monitoring

Not specified

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