What is Zoho CRM Plus?
Your clients are entitled to a superior interaction experience. Zoho CRM Plus acts as an all-encompassing platform for customer experiences, enabling you to deliver exceptional service to every client at every stage of their journey, ultimately transforming them into dedicated supporters of your brand. Engage with customers across multiple channels as they progress through their lifecycle. Ensure that you maintain the right context on various platforms while receiving instant updates. Facilitate seamless conversations among different teams within a unified discussion thread. An exceptional customer experience begins by aligning all teams and prioritizing customer needs in every aspect of your business. Zoho CRM Plus integrates your marketing, sales, and support teams, providing them with vital tools to reach this objective. By leveraging Zia, Zoho's AI-powered voice assistant, teams can collaborate more effectively; it aids in predicting business trends, suggesting the best times to contact customers, analyzing sentiments from emails and tickets, and delivering valuable business insights through dashboards. With these advanced capabilities at your disposal, you will not only enhance customer satisfaction but also cultivate enduring relationships that yield significant advantages for your organization. Moreover, this holistic approach ensures that every interaction is meaningful, leaving a lasting impression on your clients.
Pricing
Price Starts At:
$60.00 per user per month
Free Trial Offered?:
Yes
Integrations
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Screenshots and Video
Company Facts
Company Name:
Zoho
Date Founded:
1996
Company Location:
India
Company Website:
www.zoho.com/crm/crmplus
Product Details
Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Zoho CRM Plus Categories and Features
Experience Management Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty Software
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Engagement Software
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content