Zoom Hub Integrations

Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.

Zoom Clips is an AI-powered video creation, screen recording, and asynchronous communication platform developed by Zoom for business collaboration and digital content sharing. The software enables users to record their computer screens, webcams, or both simultaneously to create presentations, tutorials, demonstrations, and workplace updates. Its recording capabilities include high-definition video up to 4K, background customization, noise suppression, on-screen annotations, and visual enhancement tools. Built-in editing features allow users to trim recordings, combine multiple clips, upload external videos, and create customized thumbnails. Zoom Clips includes AI video generation tools that transform written scripts into narrated presentations using realistic virtual avatars. Users can also create personalized AI avatars that present information without requiring the original speaker to appear on camera for each recording. Its AI-assisted content management capabilities automatically generate titles, descriptions, chapters, and tags to make recordings easier to organize and navigate. The platform supports converting slide presentations into narrated videos and translating video content into additional languages for international audiences. Custom branding options allow organizations to incorporate logos, color themes, clickable calls to action, and links to relevant websites or resources. Video sharing and management tools include secure links, website embedding, configurable viewer permissions, organized libraries, playlists, viewing analytics, and engagement reporting. Zoom Clips integrates with Zoom Workplace and provides administrative controls, content retention settings, and security features for managing employee communications, customer education, sales presentations, and organizational training materials.

Zoom Scheduler is an online appointment scheduling and booking management platform developed by Zoom to simplify meeting coordination for individuals, teams, and businesses. The software provides customizable booking pages that allow clients, prospects, and colleagues to select meeting times based on a host's available calendar slots. Users can configure working hours, appointment durations, availability schedules, meeting buffers, and other booking preferences to control when appointments can be scheduled. Calendar synchronization with Google Calendar, Microsoft 365, Outlook.com, and Zoom Calendar helps prevent scheduling conflicts and maintain accurate availability. The platform supports one-on-one appointments, group sessions, collective meetings requiring multiple hosts, and round-robin scheduling that distributes bookings among team members. Scheduling polls allow organizers to propose multiple meeting times and collect participant preferences before confirming a meeting. Automated communications include appointment confirmations, email and SMS reminders, calendar invitations, rescheduling notifications, and cancellation updates. Zoom Scheduler can automatically create video conferencing links using Zoom Meetings, Google Meet, Microsoft Teams, and other supported meeting services. Its customization capabilities include branded booking pages, company logos, custom colors, personalized booking questions, and embeddable scheduling options for websites. Business-oriented features include lead qualification forms, automated appointment routing, Salesforce integration, booking analytics, team schedule administration, and Stripe payment collection for eligible paid appointments. Zoom Scheduler integrates with Zoom Workplace and provides centralized tools for managing appointments, coordinating team availability, reducing administrative scheduling tasks, and monitoring booking activity.

Zoom Whiteboard is an AI-powered digital whiteboarding and visual collaboration platform developed by Zoom for brainstorming, diagramming, project planning, and team communication. The software provides a shared canvas where participants can create and organize drawings, sticky notes, shapes, text, diagrams, images, and embedded documents. Its template library contains more than 250 ready-made layouts covering mind maps, flowcharts, Kanban boards, Gantt charts, organizational structures, and collaborative planning activities. AI-powered content generation allows users to create editable diagrams, multi-frame whiteboards, tables, and other visual elements using natural language prompts. The platform can convert Zoom meeting discussions and transcripts into organized whiteboards that capture important topics, decisions, and follow-up activities. Additional AI tools help users summarize selected content, identify action items, and automatically organize or categorize sticky notes. Real-time collaboration supports simultaneous editing, interactive polls, canvas voting, presentation mode, timers, and activities designed to encourage group participation. Teams can share whiteboards with internal colleagues or external participants using visitor links, temporary access, and configurable viewing or editing permissions. Integration with Jira, Asana, and Azure DevOps enables supported project tasks to be connected and synchronized with whiteboard workflows. Document management capabilities include importing PDFs, migrating boards from Miro and MURAL, organizing content into project folders, and exporting designs as images, PDFs, or Microsoft PowerPoint files. Zoom Whiteboard also provides version history, organization-wide templates, reusable shape libraries, role-based permissions, customer-managed encryption options, and integration with Zoom Meetings and Zoom Chat.