Zoom Phone Integrations

Jiminny stands out as a premier Conversation Intelligence platform that captures and evaluates vital market insights through video, voice, and email communication. Utilizing advanced AI technology, it streamlines data entry into CRM systems, thus freeing up valuable time for your team and enhancing overall productivity. This allows revenue teams to concentrate on smarter selling techniques, leading to accelerated growth and a higher number of closed deals. The platform features an intuitive design and provides actionable insights, enabling managers to successfully nurture their teams while allowing executives to make informed, data-backed decisions with confidence. Users experience tangible ROI within just six months, thanks to a smooth onboarding process and an easy-to-navigate interface. By harnessing Jiminny's capabilities, your business can turn conversation intelligence into a significant catalyst for revenue advancement and long-term success.

LiveHelpNow is revolutionizing customer service by introducing innovative support solutions that enhance both agent efficiency and brand loyalty. Their suite of omnichannel support tools empowers your team with resources designed to simplify their tasks while providing a cohesive experience for customers. • This comprehensive customer support package addresses all of your needs, including contact center operations, lead generation, and help desk functionalities. • With all-in-one omnichannel features like live chat, SMS text-to-chat, chatbots, Facebook Messenger, email/ticket management, and VoIP call handling, your team will benefit from a unified communication history. • The diverse range of tools encompasses intelligent conversation routing, pre-prepared responses, KPI dashboards, contact center analytics, enterprise-level reporting, conversion tracking, unified inbox management, automatic language translation, knowledge base oversight, automations and triggers, lead generation tracking, and much more. • Designed with user-friendliness in mind, it allows seamless integration with your existing CRM, CMS, knowledge base, and social media platforms to maximize your current resources. • Additionally, it adheres to HIPAA, ADA, and PCI regulations, ensuring security with financial-grade AES-256 bit encryption. • The installation process is straightforward and comes with no setup fees or long-term contracts, making it accessible for all businesses. • You can also take advantage of a complimentary 30-day trial, along with free training and round-the-clock support to help you get started effectively. • With these features and support, businesses can transform their customer service approach and foster better relationships with their clientele.

Salesforce enables sales teams to maximize their productivity and achieve their goals more effectively. As the premier CRM solution worldwide, Salesforce transcends basic capabilities. It provides teams with vital resources aimed at broadening their client bases, uncovering new opportunities, and closing deals rapidly from virtually anywhere. The platform features an impressive selection of tools, including contact management, opportunity tracking, lead oversight, email integration, report generation, sales forecasting, and file synchronization and sharing, to name just a few. This allows you to invest less time navigating through spreadsheets and more time concentrating on your core business activities. Without the need for any extra hardware or software, our intuitive setup guide empowers you to streamline sales workflows and resolve customer inquiries in just a few minutes. By connecting data across sales, service, and marketing, you can deliver seamless and tailored experiences to your customers. This holistic view of each client encompasses their accounts, interaction history, and connections. Additionally, incorporating social data can significantly enhance your understanding of customer behaviors and preferences, providing you with a competitive edge in the market. Ultimately, Salesforce not only boosts sales efficiency but also fosters stronger customer relationships through insightful data analytics.

Presenting Microsoft 365, formerly recognized as Microsoft Office 365, a comprehensive suite designed to enhance creativity and help you achieve your objectives through essential tools such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. By subscribing to Microsoft 365, you gain access to the most current versions of Office applications, available both on your desktop and online, along with regular updates as they become available. No matter if you're on a desktop, tablet, or smartphone, the combination of Microsoft 365, your device, and an internet connection enables you to stay productive from virtually anywhere. With OneDrive, your work is always within reach, promoting effortless collaboration and sharing opportunities with colleagues and friends. Furthermore, assistance is easily accessible through email, chat, or phone, ensuring you can connect with a real support representative whenever you require help. Take advantage of the capabilities of Office now and discover the subscription plan that aligns with your specific needs for maximum efficiency. Elevating your productivity has never been more attainable, so seize the moment and transform the way you work today!

Zoom Meetings & Chat provides a robust platform for enterprise video conferencing, incorporating features like real-time messaging and content sharing. It simplifies video conferencing and messaging across all devices, ensuring ease of use for everyone. The platform encourages user adoption with seamless meeting capabilities that allow participants to join, initiate, and collaborate effortlessly on any device. Zoom Meetings integrates with your calendar system, delivering top-tier video conferencing on both mobile and desktop platforms. It supports a variety of functions such as all-hands meetings, internal and external communications, as well as training sessions, all accessible through a single platform. With the capacity to host up to 1,000 participants and display 49 videos on screen simultaneously, users can enjoy high-definition video and audio quality during their meetings. Multiple participants can screen share at once, and co-annotation features enhance interactivity. Security is a priority, with end-to-end encryption for all meetings, role-based access controls, password protection, and waiting rooms for added safety. Additionally, hosts have the ability to put attendees on hold when necessary. Meetings can be recorded either locally or in the cloud, complete with searchable transcripts for easy reference. Moreover, Zoom offers healthcare plans that comply with HIPAA regulations, ensuring that sensitive information is handled appropriately. This comprehensive suite of features positions Zoom as a leader in the video conferencing space.

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

In today's complex business landscape, facing intricate challenges necessitates the collaboration of committed teams. To support you and your colleagues in excelling at effective teamwork, we have created a detailed online resource. Creating a collaborative atmosphere for discussions and decision-making significantly amplifies the likelihood of achieving success. With Microsoft Teams, all essential tools are brought together in one cohesive workspace, facilitating smooth communication through chat, virtual meetings, file sharing, and integration with a variety of business applications. Improve your team's alignment with features that include group chat, online meetings, calling, and web conferencing options. Furthermore, you can work together on documents in real-time using integrated Microsoft 365 tools like Word, Excel, PowerPoint, and SharePoint. Additionally, the platform allows for the integration of your favorite Microsoft applications and other third-party services to support ongoing business development. Teams ensures robust end-to-end security, offers extensive administrative control, and guarantees compliance, all supported by the capabilities of Microsoft 365. Catering to diverse group needs, Teams comes with a free version that requires no long-term commitments, alongside the option to utilize it within a comprehensive suite of productivity solutions. By embracing the true essence of teamwork, you can unlock transformative opportunities for innovation and sustainable growth while fostering a culture of collaboration.

Google Workspace, an upgraded iteration of G Suite, consolidates all the vital tools necessary for enhancing productivity within a single, intuitive platform. This cohesive workspace streamlines your workflow, enabling you to concentrate more on completing your tasks rather than managing them. With cutting-edge AI and search functionalities, Google Workspace empowers you to prioritize what is most important while it handles the rest. You can collaborate effortlessly from any location and on any device, even offline, thanks to customizable features tailored to meet your team’s unique needs. Similar to G Suite, Google Workspace provides personalized email solutions for businesses alongside a range of collaborative tools such as Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, and Forms. Discover our variety of plans designed to meet your specific business requirements, and choose the one that best fits your objectives on our pricing page. By adopting Google Workspace, you will witness a significant transformation in how your team collaborates and achieves its goals, ultimately leading to greater success. Embrace this opportunity to elevate your teamwork and productivity to new heights.

Variphy stands out as the go-to analytics and management solution for Cisco Collaboration, serving over 1,500 organizations in both the public and private sectors, and supporting more than 4 million phones across more than 30 nations. With Variphy, you gain access to all essential functionalities seamlessly integrated into one interface, designed with the insights and needs of Unified Communications professionals in mind. Explore the capabilities Variphy has to offer: - Customizable Dashboards, UCCX Wallboards, and Widgets - Comprehensive CUCM CDR Reporting and Call Analytics - Detailed UCCX Reporting and Analytics - Cisco CUBE CDR Reporting - Variphy Cloud Solutions - Remote Phone Control, Macros, and Broadcasting Features - Effective Change Management and As-Built Reporting - DN and DID Inventory Management - Enhanced Consulting Services through Ninja We are excited to offer a fully operational trial of Variphy Call Analytics, allowing users to start producing customized reports on their CDR and CUCM data in as little as 20 minutes. Additionally, you have the flexibility to install Call Analytics on your desired server and operating system, or you can opt for a quicker setup by deploying our Linux OVA. This versatility ensures that Variphy meets the needs of a diverse range of users and environments.

Gong is a powerful AI-driven revenue platform designed to help businesses consolidate their revenue processes and refine their engagement strategies. By seamlessly integrating with current CRM systems, it delivers comprehensive customer insights, precise forecasting, and enhanced sales performance. The platform empowers teams by providing analytical intelligence on customer interactions, reducing repetitive tasks, and boosting overall productivity. With innovative features such as Gong AI and the Gong Data Engine, organizations can optimize their operations, elevate sales training, and achieve better business results. Additionally, Gong’s focus on data utilization ensures that teams can make informed decisions to drive growth.

Genesys Cloud CX is a dynamic, cloud-driven platform designed for contact centers that strives to deliver exceptional customer experiences across various communication channels. Emphasizing scalability and flexibility, it integrates voice, chat, email, social media, and messaging into a cohesive interface. The platform harnesses advanced AI and analytics tools to provide real-time insights, automate routine tasks, and customize interactions, which significantly boosts customer engagement effectiveness. Moreover, its robust workforce management capabilities empower organizations to optimize staffing and performance while maintaining high-quality service standards. Suitable for businesses of all sizes, Genesys Cloud CX allows for effortless implementation and adaptability, making it a superior option for entities looking to enhance their customer service functions. As an added benefit, the solution ensures that companies can swiftly adapt to changing customer expectations and technological innovations, positioning them favorably in a competitive landscape. This adaptability not only improves customer satisfaction but also drives long-term business success.

Create a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint.

For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.

NICE CXone Mpower is an advanced customer service automation solution powered by artificial intelligence, designed to unify workflows, agents, and knowledge into a streamlined and scalable framework. This platform enables organizations to develop and oversee integrated end-to-end workflows, fostering enhanced collaboration between customer support personnel and back-office functions. By employing AI-driven virtual agents and copilots, it significantly improves efficiency by analyzing historical interaction data, leading to more intelligent automation and better agent performance. The consolidation of data, AI models, and knowledge within a single cohesive system allows CXone Mpower to provide secure, intelligent, and tailored customer interactions that promote operational excellence, ultimately transforming the customer service landscape. Furthermore, its adaptability ensures that businesses can evolve with changing demands while maintaining high levels of service quality.

Twilio Flex is an adaptable cloud-based contact center solution that empowers businesses with complete autonomy over their deployment strategies. Currently supporting more than half a million agents, Twilio Flex is driving digital transformation by liberating organizations from the constraints of traditional call centers, all within a single robust platform. Users of Flex have experienced reductions in handle times of up to 38% by enabling agents to access personalized information from a variety of backend systems, such as CRM, payment processing, service ticketing, and more. By providing agents with relevant and contextual data at their fingertips, you can enhance hyper-personalization and ensure an exceptional customer experience. Explore the comprehensive documentation, sample code, and development tools that are essential for customizing the contact center to meet your specific requirements. Whether you're launching an outbound call, facilitating a warm transfer, or observing agent performance, our detailed guides will equip you with the necessary context to maximize the benefits of Flex's existing framework, ultimately leading to improved operational efficiency and customer satisfaction.

Clari Copilot, formerly known as Wingman, revolutionizes the way revenue teams operate by equipping them to excel in every crucial revenue scenario. This advanced conversation intelligence platform provides both representatives and managers with the essential tools to engage in fierce competition and identify potential revenue gaps, ultimately allowing them to secure deals more swiftly. When combined with Clari, Clari Copilot offers a comprehensive solution for revenue management, consolidating all functionality on one unified platform. It seamlessly integrates conversation data right where the sales team is actively engaged—within Clari itself. Prominent sales teams, including those from Chargebee, Oktopost, and Properly Homes, rely on Clari Copilot to effectively oversee and enhance their revenue strategies. With its user-friendly interface and powerful analytics, Clari Copilot empowers teams to make data-driven decisions that foster growth and increase profitability.

Revolutionize your team's workflow by utilizing an all-in-one collaboration platform complete with an AI Companion. Improve communication, increase productivity, maximize face-to-face engagements, and enhance employee involvement with Zoom Workplace. Forge meaningful relationships through a comprehensive solution that includes meetings, team chats, whiteboarding, phone services, and a variety of other features. Say goodbye to the frustration of toggling between multiple applications, as Zoom Workplace provides a seamless, automated experience that is accessible on both mobile devices and desktops. The platform’s integrated features allow you to effortlessly start calls or meetings from chat threads, collaborate on whiteboards from different locations, and check your colleagues’ availability at a quick glance. This cohesive strategy not only streamlines your tasks but also promotes a more unified and vibrant workplace culture, ultimately leading to greater job satisfaction and team success.

Elevate the performance of your sales teams through Chorus by ZoomInfo, a sophisticated conversation intelligence solution. This tool enables sales professionals to document, summarize, and analyze their interactions with clients, revealing new opportunities and assessing customer interests, which significantly enhances the results of meetings. Furthermore, Chorus promotes smooth collaboration and integrates seamlessly with Salesforce Enterprise, as well as major online meeting and sales engagement platforms. By capturing and sharing the best communication practices of your sales team, you can develop top-performing "A" players who reliably surpass their targets. Additionally, gain essential insights from customer conversations that not only lead to successful deal closures but also nurture long-lasting client relationships. As a result, your sales operation will become more agile and responsive to client needs, positioning your organization for sustained growth and success.

We are proud to present an all-encompassing omnichannel customer service platform tailored for effective, customer-centric management solutions. This software offers a plethora of features, including online support, ticket management, project oversight, various digital interactions, and technical assistance, among many others. Our adaptable system effortlessly integrates with leading solutions across multiple sectors, ensuring a cohesive experience. To further elevate your business operations, we provide knowledge-driven tools that enhance business intelligence, streamline both internal and external communications, and assist in financial management. With three distinct service plans available, you can choose the option that best aligns with your unique needs and objectives. Additionally, to aid managers in their tasks, we've created the Indicators feature within the Desk Manager, which consolidates vital management data for quick and easy access, all within a few clicks. This forward-thinking approach not only simplifies workflows but also equips users with the ability to make prompt and informed decisions, thereby significantly improving overall efficiency. Furthermore, our commitment to continuous improvement ensures that your customer service capabilities will evolve alongside your business needs.

Tray.ai functions as a powerful API integration platform designed to enable users to innovate, integrate, and automate their organizations without requiring extensive coding skills. With Tray.io, individuals can seamlessly connect their entire cloud-based ecosystem on their own. The platform boasts a user-friendly visual workflow editor that simplifies the construction and optimization of processes. Furthermore, Tray.io significantly boosts workforce productivity by automating a variety of tasks. At the heart of the first integration platform as a service (iPaaS) built for universal accessibility lies an intelligent system that enables users to execute business processes using natural language commands. Tray.ai serves as a low-code automation solution catering to both technical and non-technical users, facilitating the creation of intricate workflow automations that enhance data transfer and interactions across multiple applications. By utilizing our low-code builder paired with the groundbreaking Merlin AI, users can transform their automation experience, merging the adaptability of scalable automation with sophisticated business logic and integrated generative AI features that are designed to be user-friendly and accessible to everyone. This unique combination positions Tray.ai as an essential resource for organizations striving to optimize their operational efficiency, ultimately leading to increased productivity and innovation.

PowerSuite features a unique technology that provides a unified interface across six application platforms from the top four software providers in the industry. Its capacity to tackle issues such as video conferencing, security vulnerabilities, and various other challenges through machine learning-driven proactive troubleshooting sets PowerSuite apart from its competitors. The rapid adoption of video conferencing technologies has brought about new complexities for IT departments, resulting in increased expenses and support difficulties. Whether you are using Zoom, Microsoft Teams, Skype for Business, or a mixture of these services, we offer support to help you discover cost-efficient solutions that provide reassurance for your room systems. Additionally, the rising popularity of Microsoft Teams and Slack has led to the emergence of potential security threats that may often be overlooked by IT and InfoSec teams. Our cutting-edge solutions not only mitigate these risks but also boost user productivity by finding a balance between empowering users and protecting data privacy. This approach helps organizations maintain effective operations while ensuring the security of their information assets. Furthermore, our commitment to continuous improvement means we are always adapting to the evolving landscape of technology and security challenges.

Pipedream is a platform designed for serverless computing and integration, offering a rapid way to connect APIs and run code seamlessly. It empowers developers to construct event-driven workflows that link various applications effortlessly. By creating event sources, developers can convert any API into an event stream, allowing them to monitor activities such as tweets, GitHub events, or updates from Airtable. This platform provides a user-friendly interface for inspecting events, triggering Node.js workflows with each event, and accessing these events through an API in their applications. The workflows are built using Node.js code steps that execute whenever an event occurs. Developers have the flexibility to write custom Node.js code and utilize any npm packages, or alternatively, they can reuse actions designed for popular APIs. Events can be triggered from various sources, including a custom URL, an email address, SDK code, or based on a predetermined schedule. Once authentication apps are connected, they function seamlessly within the workflow. Pipedream accommodates OAuth and key-based authentication, managing token refresh and the OAuth flow on the user's behalf. Users can simply link accounts to the workflow steps and input the necessary authentication details in their code. Furthermore, the ability to monitor multiple event sources simultaneously enhances the platform's versatility for developers.

In today's digital landscape, securing and maintaining compliance within collaborative platforms is vital for businesses that seek to reduce risks associated with data leakage, security breaches, and proper usage throughout their interactions. This strategy allows organizations to maintain control over the information that is shared, discussed, and recorded during collaborative efforts. With the advent of user-friendly, cloud-based solutions, enterprises can ensure safe collaboration across remote teams and geographically dispersed employees. Additionally, aligning video conferencing and collaboration methods with established security, risk, and compliance frameworks enables organizations to take full advantage of contemporary communication technologies with peace of mind. Theta Lake presents a tailored compliance suite that focuses on the automatic detection of regulatory risks, efficient compliance workflows, and effective archiving solutions for video marketing, conferencing, and audio recordings. As the popularity of video marketing and conferencing grows, it parallels an increase in regulatory demands such as MiFID II, FCA, GDPR, FINRA, and FFIEC, underscoring the importance of implementing strong compliance strategies. Thus, businesses can confidently adopt these advanced communication tools while ensuring they remain compliant with all relevant regulations, fostering an environment of trust and productivity. Ultimately, the integration of security and compliance measures is not just beneficial but essential for thriving in a modern collaborative atmosphere.

Experience a groundbreaking shift in networking and security like never before. Envision presents an innovative strategy for businesses to create and implement networking and security solutions. You will receive the technology, digital experiences, expert professionals, and knowledge required to optimize your networking and security workflows. Effortlessly connect people, cloud services, data centers, and sites globally through fiber, wireless, or satellite technologies. Broaden your geographic reach to include more facilities and users via a cohesive global network. Enjoy the benefits of partnering with a single entity that grants access to over 3,000 global connectivity and cloud service providers. Easily add, manage, and modify locations or features through a user-friendly self-service platform. Safeguard your networks and cloud infrastructures against an ever-changing risk landscape by utilizing the right blend of technology and skilled experts. Furthermore, streamline every aspect of your security and network evaluation, implementation, management, and growth with one dedicated partner who assumes complete responsibility for your requirements. This integrated approach not only boosts efficiency but also enables quicker adaptations to shifting business needs, ensuring that you stay ahead in a competitive landscape. In essence, Envision empowers organizations to thrive in an increasingly interconnected world.

The Zoom Revenue Accelerator serves as a conversation intelligence software specifically designed for users of Zoom Meetings. This tool offers valuable seller guidance by providing insights such as highlights from discussions and the talk-listen ratio, while also tracking filler words and enabling call reviews that pinpoint engaging segments of conversations, alongside reminders for next steps. Additionally, the Zoom Revenue Accelerator is crafted to enhance the sales process through several key features. First, it delivers actionable feedback that minimizes anecdotal input and uncovers areas for improvement through comprehensive post-meeting analyses, which include highlights from transcriptions as well as sentiment and engagement metrics. Second, it facilitates accurate forecasting by presenting clear and aggregated insights within a CRM system, thereby giving context to the sales funnel and drawing attention to deals that require focus, as well as outlining prevailing trends in the pipeline. Finally, it enhances the understanding of deals by showcasing them according to their stage, team involvement, size, and opportunity name, while also analyzing the frequency of interactions and customer sentiments, ultimately empowering sales professionals to make informed decisions. This multifaceted tool underscores the importance of leveraging conversation intelligence to drive sales success.