What is eCasework?
Overseeing casework for council members or other elected officials involves coordinating their constituent services and addressing the needs of the community effectively. This process ensures that issues raised by the public are handled promptly and efficiently, fostering trust and communication between representatives and their constituents.
Pricing
Price Starts At:
$5.00/month/user
Free Trial Offered?:
Yes
Integrations
No integrations listed.
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Company Facts
Company Name:
Porism
Date Founded:
1987
Company Location:
United Kingdom
Company Website:
eCasework.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Webinars
Online Training
Support
Web-Based Support
Standard Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
eCasework Categories and Features
Complaint Management Software
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management