ecQX Reviews

What is ecQX?

Epygi's cutting-edge cloud PBX solution, known as ecQX, can be implemented on either our servers or yours, offering flexibility in deployment. The ecMON platform acts as an effective monitoring tool that is well-suited for both cloud and on-premise environments, making it perfect for managing numerous installations without hassle. In addition, eQall serves as Epygi's Softphone, allowing users to either substitute traditional handsets or improve their existing systems. Epygi has crafted a user interface that is not only powerful but also intuitive, ensuring that all users can navigate the system with ease. To support users and administrators in mastering the platform, extensive documentation and a wide range of training videos are available. The monitoring features encompass both cloud and on-premise PBX setups and enable the configuration of alarms for over 70 events within the QX or ecQX systems, including notifications for subpar call quality. Users are empowered to save, restore, upload, and download configurations from both QX systems to the cloud and their personal computers, allowing for versatile management options. Furthermore, the system provides support for maintaining software versions on QX devices while enabling users to verify system activity, monitor uptime, and assess registered endpoints. Graphical displays of CPU usage and concurrent call statistics further assist in evaluating system performance, while remote access to the GUI of QX devices and their registered endpoints significantly enhances operational efficiency. Epygi’s solutions aim to optimize communication and elevate the overall user experience, all while ensuring thorough oversight and control, ultimately fostering a more cohesive and effective communication environment. With the integration of these comprehensive features, businesses can expect a seamless transition to advanced communication systems.