What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions.

The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations.

Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

Pricing

Price Starts At:
$75 per kiosk/month
Price Overview:
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
friendlyway
Date Founded:
1998
Company Location:
USA, Germany
Company Website:
www.friendlyway.com/visitor-management-solution/
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Product Details

Deployment
SaaS
Windows
On-Prem
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Supported Languages
English
German

friendlyway Visitor Management Categories and Features

Visitor Management System

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List