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What is kama DEI?

kama.ai's Designed Emotional Intelligence, known as kama DEI, deeply comprehends the nuances of your client's or user's situation or inquiry, similar to how we, as humans, empathize with one another.

Our cutting-edge Natural Language Understanding (NLU) technology, along with our exclusive knowledge base and human value guidance algorithm, facilitates a remarkable level of human-like comprehension and reasoning during user interactions. The content within our knowledge base is effortlessly crafted in natural language and evaluated based on universal human values, leading to the development of an ever-evolving Virtual Agent capable of addressing inquiries from clients, employees, and other stakeholders.

The conversational pathways we create prioritize the delivery of product and service information in a manner that resonates with the communication style preferred by your product experts or client practitioners. Notably, there is no need for data scientists or programmers to be involved in this process.

kama DEI Agents are capable of engaging via our website chat interface, Facebook Messenger, smart speakers, or mobile applications, ensuring a versatile communication experience. Ultimately, our goal is to provide the right information to the appropriate audience at precisely the right moment, thereby enabling continuous client engagement, enhancing your marketing return on investment, and fostering loyalty to your brand.

This comprehensive approach ensures that your stakeholders receive timely support, contributing to a more connected and responsive customer experience.

Pricing

Price Starts At:
$399 per month (plus setup)
Price Overview:
Price is for one Virtual Agent (VA). A kama DEI VA can address 10,000 Q&A in a month. This is around the same volume that a human agent can address in a 8h x 5day shift pattern, in a month. An additional VA benefit, is that this volume can be spread over a 24x7 monthly period as required. This does not occur with a human agent where 4 agents are required to cover a 24x7 monthly period.

Integrations

Offers API?:
Yes, kama DEI provides an API

Screenshots and Video

Company Facts

Company Name:
kama.ai
Date Founded:
2014
Company Location:
Canada
Company Website:
kama.ai/
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Product Details

Deployment
SaaS
Linux
On-Prem
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
Chinese (Simplified)
English
French
German
Italian
Spanish

kama DEI Categories and Features

Natural Language Processing Software

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

More kama DEI Categories

kama DEI Customer Reviews

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  • Reviewer Name: Allan D.
    Position: Water Operator
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Kama DEI

    Date: Apr 30 2024
    Summary

    Kama DEI offers a promising solution for personalized customer interactions. With its intuitive natural language processing and adaptable knowledge base, it strives to understand users' needs in diverse contexts. Rapid implementation and seamless integration make it accessible, although users may require additional support for specialized features. While it excels in most situations, there's room for improvement in handling complex queries. Nonetheless, its round-the-clock availability ensures consistent service delivery.

    Positive

    Check out Kama DEI – it's like having a super-smart buddy who gets what you're saying, no matter how you say it. You don't need fancy tech skills to use it – it's easy to set up and fits right into what you've already got going on. And the best part? It's always there for your customers, anytime, anywhere, giving them exactly what they need, how they want it. Say hello to a whole new level of customer service with Kama DEI!

    Negative

    Kinda like having a savvy assistant who understands you, but it might not always hit the mark. Setting it up is straightforward, but if you're looking for highly specialized features, you might need extra help. While it's great for most situations, there could be times when it struggles to grasp complex queries. And although it's there around the clock, some users might find the responses too formulaic. Give Kama DEI a spin, but keep in mind, like any tool, it has its limitations.

    Read More...
  • Reviewer Name: Mustafa A.
    Position: Technical Sales Manager
    Has used product for: Free Trial
    Uses the product: Yearly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Kama Refresher Training

    Date: Jun 03 2024
    Summary

    The training session was quite clear and informative. It enhanced my understanding of Kama AI and how chat bots work in general

    Positive

    Simplicity of the procedure for data entry. The UX design is user friendly and easy to understand. The trainer provided sufficient instructions to learn the functionality of Kama.

    Negative

    Nothing specific, however, it looks like Kama is based on databases provided by users. Integration to OpenAI in the future should be considered for data validation

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Graphic and Web Design Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Backend and front end user

    Date: Jul 31 2024
    Summary

    Training for backend execution was well explained, and once I got over the learning curve, everything fell into place as to what needed to be updated and where.

    Positive

    Ease of updating back-end information.
    The user interface is easy to understand.
    Great training.
    Already set up with information that's easy to add to.

    Negative

    A slight learning curve, but once you understand it's easy.

    Read More...
  • Reviewer Name: Michael S.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Predictive Digital Employee for Sales and Customer/Employee support, extremely easy to train and use, speaks to customer values with a brand-authentic voice

    Date: May 23 2023
    Summary

    The key benefits of this platform are its zero-code, transparent, rapid assisted learning and value rating training approach, which provides high answer rates compared with the industry average, and the flexible and scalable knowledge base architecture that supports business growth.

    Positive

    When we first deployed kama DEI, the 24/7/365 Digital Employee from kama.ai, we were struck by how easy it is to train and use, and by the flexibility in delivering visually impactful information.
    The responses provided are prioritized based on customer values, which creates trust in conversations, and the multi-dimensional knowledge base architecture provides flexibility, scalability, and predictability.
    Advanced analytics and rapid assisted learning allow for easy ongoing training with minimum effort to support the growth of the business.

    Negative

    The capabilities of this platform can be expanded with new features that leverage this scalable and flexible architecture.

    Read More...
  • Reviewer Name: Craig P.
    Position: CMO
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ChatBot Review

    Date: Apr 25 2023
    Summary

    I would highly recommend this product to anyone that needs a professional chatbot on your website or product page.

    Positive

    Once it is setup, it runs smoothly and without much effort. The bot does a great job of responding to our customers based on their own personalities and language. The kama chatbot has given us a full time employee that works 24/7.

    Negative

    The setup process requires assistance from the Kama Team.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Project Manager
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good AI bot, with caveats.

    Updated: Apr 28 2023
    Summary

    I think the system works well for companies who only need to provide limited data during customer-facing and internal facing interactions. Support has been great with KAMA, and questions are answered timely. I am excited for new features as the platform evolves.

    Positive

    The user interface is good. From an admin perspective, it is very easy to use. HTML code can be added directly in the dialogue boxes to have responses generated in the desired way. It can be set up for potential clients and internal users to get information easily. Over time, this can be a major source of knowledge for all users of the system.

    Negative

    The system requires a lot of training. Unlike the well known systems out there, the training data with KAMA DEI is limited, and many terms have to be added manually. This makes for a long set up time, and companies may need to dedicate multiple resources to this process.

    Read More...
  • Reviewer Name: Xavier C.
    Position: Product Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Kama AI has Massive Potential for Businesses

    Date: Apr 26 2023
    Summary

    The onboarding process with Kama has been terrific so far. The Kama AI team has been extremely helpful, and most importantly, very responsive compared to almost all customer support teams I've dealt with in the past.

    Positive

    Kama AI is able to, among other things, ease the onboarding process for new hires, which will increase productivity for all employees within my organization. Among its many uses, it has great potential to minimize or virtually erase bottlenecks within an organization in regards to knowledge of specific business processes, projects, etc. that is unique to our organization.

    Negative

    Any business that has a specific strategy on how to utilize Kama AI will encounter little to no drawbacks as it is tailored to your specific use case and trained specifically for your needs and objectives.

    Read More...
  • Reviewer Name: Keyvan M.
    Position: ED
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Water-Health Knowledge Mobilization

    Date: May 08 2023
    Summary

    Very pleased with working with Kama.ai's passionate and professional team. Emotional AI is rather at an early stage though Kama.ai shows significant promise.

    Positive

    Focus on delivering solutions to a diverse population and using ethnographic data to infer context behind the words.

    Negative

    The launch of ChatGPT has taken up mainstream conversations and people's attention.

    Read More...
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