List of the Top AI Agent Builders for Freshdesk in 2026

The Jotform AI Agent Builder is an innovative solution that empowers businesses to develop and tailor AI-driven customer service representatives without any coding knowledge. This versatile tool enables companies to create AI agents that assist users in navigating forms, respond to common inquiries, schedule appointments, and send out automated email communications. These intelligent agents can be integrated into multiple communication platforms, such as phone calls, chat interfaces, and messaging applications like WhatsApp and Messenger. With extensive customization capabilities, businesses can modify the agent's tone, behavior, and visual design to reflect their brand identity. Offering support for multiple languages and round-the-clock service, these AI agents significantly enhance operational efficiency, minimize response times, and boost customer satisfaction levels.

Mimasa AI operates as an all-encompassing platform designed for businesses, facilitating the development and deployment of autonomous AI agents alongside advanced workflows that optimize complex operational processes. With the capability to connect to a range of systems including ERP, CRM, databases, spreadsheets, documents, APIs, and more, it enables these AI agents to analyze data, make strategic decisions, perform tasks, and interact with human supervisors when needed. The platform is equipped with a variety of features such as an AI Agent Builder, workflow automation, data analysis tools, customizable dashboards and reporting functionalities, document processing options, Vision AI, seamless integrations with existing enterprise systems, mechanisms for managing human oversight, and collaborative features via Gosthi. This comprehensive toolset empowers enterprises to automate critical operations like finance, sales, reporting, market analysis, manufacturing quality checks, and document management while preserving their existing infrastructure. Consequently, organizations can significantly boost their efficiency and foster innovation without requiring major system changes, leading to a more agile and responsive business environment. Ultimately, this positions businesses to thrive in a competitive landscape by leveraging technology to enhance operational effectiveness.

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Zapier is a powerful AI and automation platform built to help teams orchestrate workflows across their entire tech stack. It connects more than 8,000 apps, enabling seamless automation between tools, data, and AI systems. Zapier allows users to create advanced multi-step workflows enhanced with AI decision-making. Teams can build custom AI agents that handle tasks like lead qualification, IT support, and customer responses. AI chatbots and AI-assisted workflow builders make automation accessible to non-technical users. Zapier centralizes data using tables and forms to power intelligent automations. The platform provides enterprise-grade security with SOC 2 and SOC 3 compliance. Full observability ensures teams can monitor, audit, and optimize every automation. Zapier supports role-based access controls and single sign-on for enterprise governance. It scales from personal productivity to company-wide automation programs. Zapier helps organizations move faster without sacrificing control or security. It enables real-world AI adoption that delivers measurable ROI.

Kore.ai is an enterprise-focused AI platform designed to help organizations build, deploy, and manage intelligent AI agents across a wide range of business functions. The company’s flagship Agent Platform, Artemis, serves as the foundation for creating agentic AI applications that support customer service, employee productivity, and operational automation initiatives. The platform provides tools for AI agent development, enterprise search, workflow orchestration, governance, and centralized administration. Businesses can use pre-built applications tailored to industries such as banking, healthcare, retail, human resources, recruiting, and IT, enabling faster adoption of AI technologies. Kore.ai also offers application accelerators through its marketplace, which includes AI agents, templates, and integrations that reduce implementation time and complexity. Organizations can build customized solutions that align with their unique business requirements while leveraging enterprise-grade infrastructure. The platform supports large-scale deployments and is designed to operate in highly regulated environments where security, compliance, and reliability are critical. Kore.ai integrates with leading technology ecosystems including Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, Amazon Bedrock, and Amazon Connect. Its AI capabilities help automate customer interactions, streamline employee support, improve information retrieval, and optimize business processes. The company serves global enterprises across multiple industries and supports organizations seeking to establish AI-powered digital workforces. Kore.ai enables businesses to accelerate AI adoption while maintaining the governance, scalability, and operational controls required for enterprise environments.

DronaHQ is a composite no-code AI platform built to help organizations create internal apps, voice workflows, and agentic operational systems. The platform combines no-code, low-code, and prompt-based vibe coding so teams can build tools from business requirements, connected data, and enterprise workflows. DronaHQ Apps enables teams to create production-grade internal applications with security, permissions, reliability, and governance built into the development process. It can be used to build internal tools, dashboards, approval systems, data-driven apps, admin panels, workflow interfaces, and business operations software. DronaHQ gives users a flexible building experience, allowing technical and non-technical teams to start with prompts, use low-code controls, or connect data sources and systems as needed. DronaHQ Agents helps organizations build an agentic workforce that can connect to enterprise tools and data to execute operational work. These AI agents are designed to automate tasks, support business processes, and help teams move beyond simple chat-based AI into action-oriented workflows. The platform supports teams that need to integrate with enterprise systems, manage permissions, maintain reliability, and build applications that can be used in real production environments. DronaHQ is positioned for engineering teams, IT teams, operations teams, and regulated organizations that need speed without losing control. Its resources include documentation, workshops, forums, videos, pricing, trials, and demos to support both app builder and agentic platform adoption. By bringing together internal app development, low-code tooling, vibe coding, AI agents, voice workflows, and enterprise-grade controls, DronaHQ helps organizations build and automate more of their operations from one platform.

Beam AI is recognized as a leading platform dedicated to the automation of agentic processes, enabling organizations to deploy self-learning AI agents that enhance operational efficiency and reduce costs. Utilized by both established Fortune 500 companies and innovative startups, these AI agents perform tasks with impressive precision and speed, matching human performance while operating continuously to minimize errors and increase productivity. The platform provides a diverse range of pre-trained agents tailored for various tasks, including customer support, data extraction, email sorting, appointment scheduling, and financial analysis. Additionally, Beam AI empowers users with tools to create and customize AI agents that address specific business needs, ensuring smooth integration with current systems to optimize workflows and boost operational effectiveness. Committed to ongoing improvement, Beam AI consistently evolves its technology to align with changing market trends and client demands, fostering a culture of innovation. Ultimately, this commitment to advancement positions Beam AI as a vital partner in navigating the future of business automation.

Agent.ai is a versatile marketplace and networking platform tailored for AI agents, allowing users to effortlessly find, engage with, and hire these agents for various tasks. It serves as a pivotal resource for both individuals and organizations aiming to integrate AI agents into their workflows, whether for tasks involving automation, data analysis, or specialized applications. Users have access to a wide array of AI agents that cater to different industries and requirements, making it easier to discover the right AI solutions for a multitude of uses. By fostering a community of AI enthusiasts and professionals, Agent.ai promotes collaboration, networking, and the growth of AI-enhanced automation technologies. Additionally, the platform is dedicated to encouraging the exchange of ideas and driving innovation within the AI sector, enhancing the overall landscape of artificial intelligence. As the demand for AI integration rises, Agent.ai positions itself as a crucial player in this evolving market.

Latenode merges the simplicity of no-code solutions with the depth of full-code options and AI-enhanced insights, enabling effortless interactions between services that utilize APIs. Users have the flexibility to either work with no-code nodes for quick deployments or write custom scripts for more specialized needs. Rather than spending hours navigating through API documentation, you can communicate your requirements directly to the AI assistant, which will generate pre-assembled code tailored to your specifications. This powerful platform is designed to optimize the integration of various marketing tools, creating a unified system that reduces data discrepancies and enhances operational efficiency through smooth integration. Users can easily connect with popular SaaS applications using available connectors or develop bespoke code as required. For instance, you can effortlessly send alerts via Slack to your team while simultaneously dispatching email confirmations to your clients. Furthermore, the platform supports conditional logic, allowing you to intelligently control your scripts based on the data received, significantly improving functionality. With a complete cloud-based toolkit for API creation, you can craft workflows that seamlessly link any applications together, thereby streamlining processes across the board. By harnessing these features, teams can elevate their productivity and refine their communication strategies, ultimately leading to better collaboration and results. This integration-driven approach encourages innovation and ensures that users can adapt to changing demands with ease.

Activepieces is a powerful, open-source automation platform designed to simplify AI-driven workflows for businesses of all sizes. By offering no-code automation tools, users can quickly integrate with over 280 applications and automate complex tasks, including approvals, form entries, and advanced AI agent creation. The platform supports AI-assisted code, decentralized collaboration, and customizable workflows with built-in governance features, making it ideal for teams looking to enhance productivity and maintain security standards. Activepieces offers a community-driven library that continually expands with new automation pieces, ensuring that businesses can stay ahead in an ever-evolving tech landscape.

Kaily is a cutting-edge platform that leverages artificial intelligence to enable businesses to design and implement no-code, omnichannel conversational agents that go beyond conventional chatbots by not only answering inquiries but also autonomously carrying out tasks such as managing customer support, engaging with potential clients, facilitating sales, troubleshooting issues, scheduling appointments, and optimizing workflows. This platform provides continuous conversational interactions across a range of channels, including web widgets, WhatsApp, email, mobile apps, Slack, voice calls, and public web pages, while also supporting integration with real-time business data sources to ensure that agents deliver accurate and contextually appropriate responses and actions. Furthermore, Kaily includes an agent builder that allows users to customize AI agents to reflect their brand's identity and mimic the behaviors of their top-performing staff members. By utilizing data connectors, agents can tap into live databases or CRM systems to access the most up-to-date information and perform actions, while no-code AI workflows facilitate the initiation of concrete outcomes, such as CRM updates or support ticket creation, based on conversational inputs, thereby enhancing operational efficiency. This holistic approach not only elevates customer engagement but also optimizes business processes, establishing Kaily as an essential resource for contemporary organizations. In essence, Kaily transforms the way businesses interact with their customers while simultaneously driving productivity and effectiveness across various operational fronts.

Agentplace serves as a versatile platform that allows users to design and deploy AI-powered customer agents as web applications. Each agent can be customized to incorporate specialized knowledge, guidance, records, integrations, and an intuitive interface, enabling users to create a dedicated webpage and URL for customer interactions through text or voice. These agents are adept at answering inquiries, gathering data, qualifying requests, providing customer support, scheduling appointments, and managing interconnected business operations. This platform targets enterprises and service providers aiming to implement an AI agent that skillfully directs customers toward meaningful results rather than simply adding a chat widget to their sites. It boasts an AI-enhanced builder along with tools for testing and previewing, effortless integration with business applications, and flexible publishing options that allow the use of a custom domain. The features and capabilities available to users are determined by the subscription plan selected, the services linked, and the specific permissions and settings established. Moreover, Agentplace not only enhances customer engagement through intelligent automation but also streamlines the overall user experience in a way that promotes efficiency and satisfaction.

Yellow.ai stands out as a robust Conversational AI platform designed for enterprises, enabling businesses to realize their full potential on a large scale. With a strong presence in over 85 countries and a client base exceeding 1,000 companies, notable clients include Domino's, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. The platform utilizes Dynamic AI agents to facilitate human-like interactions, enhancing customer satisfaction and driving employee engagement through its user-friendly no-code/low-code interface. Furthermore, the company has successfully secured more than $102 million in funding from prestigious investors and maintains a global footprint with offices in six nations. As a leader in the AI space, Yellow.ai continues to innovate, ensuring businesses can effectively adapt to the evolving landscape of customer interactions.