List of the Top 3 AI Voice Agents for Gladly in 2026

Assembled's AI Voice Agent offers cutting-edge telephone assistance that delights customers by removing complicated phone menus and turning intricate decision-making processes into fluid, engaging dialogues. It boasts realistic interactions with minimal delay, sophisticated noise cancellation, and the ability to speak multiple languages with instant translation. This service provides round-the-clock voice support that can scale infinitely, managing countless concurrent conversations without the need for additional personnel. It interfaces directly with your knowledge base, CRM, and platforms like Shopify to address complex issues such as refunds and record modifications—delivering solutions rather than mere information. The system integrates effortlessly into your contact platform, employing intelligent transfers based on customer feedback and team availability, ensuring complete context continuity. With enterprise-level dependability and built-in failover mechanisms, it guarantees uninterrupted service 24/7.

Forethought stands out as the leading generative AI solution for customer support, serving as an always-on team member at your disposal. With its training on your specific data sets and adherence to stringent security measures, Forethought facilitates seamless interactions through AI, streamlining processes to enhance response times, resolution rates, and overall customer satisfaction at every touchpoint. - Incorporate a round-the-clock AI agent to alleviate your team's workload, allowing them to concentrate on providing outstanding support. - Forethought uniquely processes both historical and current ticket data tailored to your business needs, ensuring a highly personalized customer experience. - We prioritize not just compliance with privacy regulations, but aim to redefine them, guaranteeing that your data remains protected throughout all interactions. Additionally, our commitment to continuous improvement means we are always refining our systems to better serve you and your clientele.

Flip CX is a cutting-edge voice AI platform that transforms traditional customer support phone systems by automating incoming calls to create a conversational experience similar to that of Alexa, effectively addressing simple and repetitive customer questions without requiring human intervention. This platform is particularly beneficial in high-call-volume industries like retail e-commerce, healthcare, and transportation, as it efficiently manages common inquiries related to order statuses, returns, scheduling, billing, ride bookings, and more, significantly reducing the chances of missed calls and minimizing customer wait times. Equipped with pre-built AI workflows and smooth integrations, Flip CX removes the need for coding or manual development of call flows, enabling quick implementation through tools that analyze existing call patterns via a feature known as "Listen Mode," which activates automation intents based on real usage data. Additionally, Flip smoothly integrates with existing telephony and CRM systems, offering support for over 80 native integrations while providing valuable analytics that yield insights into customer satisfaction and revenue performance. This holistic strategy not only streamlines business operations but also significantly improves the customer experience by delivering prompt answers to their inquiries. By leveraging such advanced technology, businesses can elevate their customer service capabilities and maintain a competitive edge in the market.