List of the Top 25 Answering Services in 2025

The top receptionists in the United States adhere to your personalized script, guaranteeing that you never overlook a call while allowing you to concentrate on what you excel at.

Smith.ai offers round-the-clock virtual receptionist services that merge AI-driven automation with live agents located in North America to elevate customer engagement. Their offerings encompass call handling, lead assessment, appointment setting, and payment processing, serving enterprises across various sizes and sectors. By integrating with widely-used CRM and calendar systems, Smith.ai facilitates smooth workflow management and effective communication with clients. The platform utilizes AI technology to enhance precision and speed of responses while preserving a human element for a tailored customer experience. With adaptable pricing options and scalable solutions, Smith.ai aids businesses in optimizing operations, increasing lead conversion rates, and enhancing overall client satisfaction. Additionally, their commitment to innovation ensures that businesses can stay competitive in a fast-evolving market landscape.

Discover My Salon Desk, an ideal business solution tailored for forward-thinking medical spas looking to address the issues related to high staffing turnover. Our VoIP software streamlines the establishment of phone systems and marketing strategies designed for beauty-centric businesses. By utilizing the My Salon Desk Onboarding app, you take full control of how your virtual receptionists handle client communications, guaranteeing a smooth experience for your customers. This degree of oversight not only boosts client satisfaction but also enhances the efficiency of your operations. Ultimately, My Salon Desk equips you with the tools necessary to thrive in a competitive market.

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

Transforming potential clients into devoted customers is entirely possible with Easybee's answering service, which significantly improves client interactions while allowing your staff to focus on their core responsibilities. Our live call answering service, paired with friendly receptionists, ensures that no call goes unanswered. When call volume becomes overwhelming, our skilled virtual receptionists are on standby to provide assistance, enhancing operational efficiency for businesses across a multitude of industries. This approach not only minimizes the costs related to hiring full-time staff but also allows you to handle a greater number of calls with greater accuracy. Much like your own personal receptionist, we are adept at managing all of your sales inquiries efficiently. Furthermore, our virtual receptionists can seamlessly forward calls or messages to you or any member of your team. We also take the initiative to collect vital information from incoming leads and enter it directly into your online CRM system, ensuring you have all the necessary data at your fingertips. With our virtual receptionists functioning as an extension of your business, you gain the benefits of an in-office team, which ultimately boosts your productivity and enhances customer satisfaction. By collaborating with us, you pave the way for a smooth integration of services that not only streamlines your operations but also propels your business towards sustainable growth. Embracing this partnership could be a transformative decision for your company's future.

Select a toll-free or local phone number for your business and let Gabbyville take care of everything! Our dedicated Gabbonistas will expertly handle all incoming calls, ensuring they are directed to the appropriate team members, and they can also make outgoing calls when necessary. Furthermore, they can schedule appointments, take detailed messages, and facilitate conference calls by connecting all involved parties! This setup allows you to relax and enjoy some well-deserved downtime, knowing that Gabbyville has your back! We guarantee that every call is answered and routed correctly, with thorough messages recorded via our streamlined intake form. Crucial messages will be quickly forwarded to you through SMS or email for your convenience! Our staff will tackle all inquiries from your callers, delivering exceptional support with a personalized touch that reflects your preferences. The Gabbonistas are trained to handle calls in alignment with your specific guidelines and are skilled in understanding your company's frequently asked questions, ensuring top-notch customer service. With Gabbyville, you can run your business exactly how you envision it! Our unwavering dedication to your satisfaction means we will continually adjust to meet your changing requirements, creating a partnership that grows with you. This flexibility ensures that your business remains efficient and responsive to customer needs at all times!

Transform your business image, improve communication with callers, and reclaim precious time by employing a professional receptionist team committed to your growth. Prioritizing customer experience has been proven to greatly increase retention rates, boost overall satisfaction, and drive financial success. Focus on your primary strengths while we handle routine administrative duties. Prevent your clients from seeking out your competitors by making a strong impression with their initial call. Grow your business with a reliable, professional, and friendly team of receptionists who seamlessly integrate into your organization. Whether you require assistance during standard business hours or 24/7, we are here to support you whenever necessary. Our team gathers crucial information to effectively qualify, prioritize, and assist your callers. We enable smooth appointment scheduling through Outlook and Google-compatible tools, ensuring efficiency throughout the process. Additionally, we cater to Spanish-speaking clients with exceptional customer care. Minimize disruptions by allowing us to screen and announce all incoming calls to you. With just one click, you can enhance client interactions, improve customer service, and free up your valuable time. Don’t hesitate to take the initial step toward elevating your customer care experience today, and witness the positive impact it has on your business.

Entrust your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling to our dedicated virtual receptionists, available around the clock to cater to your customers at any time. Our answering service goes beyond just handling calls; our bilingual and highly trained virtual receptionists focus on boosting revenue while delivering an outstanding customer experience for businesses of all sizes. Whether you are a small business aiming to enhance your competitive edge or a large corporation seeking scalable staffing solutions, Nexa's virtual receptionists are equipped to assist you in both English and Spanish. Each time one of our professional receptionists picks up the phone, your customers will feel as if they are speaking to a member of your team, thanks to their thorough understanding of your industry. This expertise allows them to manage a higher volume of calls efficiently and accurately. Additionally, our receptionists are adept at qualifying incoming leads, proactively engaging potential clients, and handling every interaction with the utmost professionalism, ensuring your organization is always portrayed positively. By seamlessly integrating our services into your operations, you can significantly enhance customer interactions and boost overall efficiency. As a result, your business will not only save time and resources but also foster stronger relationships with your clientele.

Specialty Answering Service distinguishes itself as a leading call center solution, helping fast-growing businesses boost their sales while providing outstanding 24/7 live customer assistance. Featuring amiable virtual receptionists and tailored call management, SAS guarantees an impressive virtual office experience. Presently, countless small enterprises benefit from our offerings, and our live-operator answering service is esteemed as a frontrunner in the industry. We manage a range of tasks, from taking messages and processing phone orders to providing bilingual assistance and all-encompassing virtual office services. Interestingly, research shows that 81% of companies celebrated for their exceptional customer service maintain a significant advantage over their competitors. You can rely on us to consistently provide the highest level of care for your customers. Recognizing the necessity of managing costs, we present our services at rates suitable for any budget. Our dedicated team works closely with you to create a personalized approach that meets the specific requirements of your business. With our expertise and unwavering commitment, we aim to improve your customer relations and foster your business growth, ensuring you can focus on what you do best.

Our live receptionists are friendly, approachable, and always prepared to assist you whenever you require our services. Callers enjoy the experience of talking to a real person who adds a personal touch that distinguishes your business from the competition. We guarantee that every call is answered quickly, 24/7/365, to improve your customers' overall experience. At MAP Communications, we provide a variety of customizable plans, enabling you to choose the perfect virtual receptionist service that meets your specific requirements. As competition intensifies in your field, it's crucial to keep your customers happy and capitalize on new business opportunities while upholding a professional image. This is exactly where our committed team of live virtual phone receptionists from MAP Communications comes into play, helping to ease your workload and contribute positively to your organization’s growth. Our goal is to enhance your customer service, establish a professional brand identity for your phone interactions, and increase your sales leads, which in turn nurtures lasting relationships with your clients. With our support, you'll be able to focus on your core business while we handle your customer interactions seamlessly.

Take advantage of every chance to ensure your clients reach a live representative instead of encountering a voicemail system. Each phone call is handled by a skilled personal assistant who possesses extensive knowledge of your business and integrates seamlessly with your team. e-PA acts as your dedicated secretary, boosting your potential for acquiring new clients no matter how they prefer to communicate. Experience consistent support and top-tier customer service at every phase of your business development. e-PA offers the advantage of flexibility, serving as either a full-time or part-time secretary, thereby protecting your business from the consequences of missed calls. With outstanding teams ready to manage your phone communications, website live chat, contact forms, social media messages, and emails, it feels as though they are right there in your office. They provide professional overflow call handling for your current staff or comprehensive reception services that are available 24/7. This additional support is perfect during peak times or when employees are on vacation, eliminating the requirement for expensive equipment or technology. Your PA team easily adjusts to any online calendar, website, or software required to ensure smooth appointment scheduling, simplifying the process of managing your business communications. By partnering with e-PA, you can concentrate on expansion while they take care of the finer details, allowing you to pursue your goals with confidence and clarity.

Rosie is an advanced phone answering service designed with AI, specifically created for small and medium-sized businesses. This innovative service ensures that every incoming call from potential customers is handled promptly, while also providing excellent assistance to existing clients. Available 24/7 throughout the entire year, Rosie manages calls, delivers accurate information to callers, captures detailed messages, and even schedules appointments directly in your calendar. If you're struggling with missed calls, potential clients hanging up on voicemail, or being unable to answer the phone while busy or after hours, Rosie offers an ideal solution. Setting up the service is simple and quick; just redirect your calls to your dedicated Rosie number when you’re unavailable, and you can manage everything through the intuitive Rosie admin portal. This service is especially valuable for home service professionals, local businesses, or any organization reliant on phone inquiries for lead generation, guaranteeing that no potential opportunity slips away. By implementing Rosie, enterprises can significantly elevate their customer service capabilities while boosting operational efficiency. Additionally, with Rosie at your side, you can focus more on your core business activities, knowing that your communication needs are being professionally managed.

Upfirst serves as a small business answering service that utilizes AI technology, functioning similarly to a virtual assistant by managing calls and collecting information during your absence. This innovative service provides several advantages, including: - Ensuring that your business calls are handled professionally by directing them to a trained agent. - Enhancing your team's knowledge by incorporating FAQs, office hours, company policies, and other essential details. - Sending you summaries of conversations via text or email for your records. - Managing incoming calls, gathering lead information, and directing it to the right team members for follow-up. Additionally, you have the flexibility to personalize your Upfirst agent's voice, greeting, and instructions, allowing for a tailored experience that reflects your brand's identity. By leveraging Upfirst, you can ensure that your business maintains a professional presence even when you're not available.

MrCall is an advanced AI-driven answering service designed to handle both landline and mobile calls, offering immediate responses or replies after a set number of rings. Available 24/7, it ensures every call is answered and provides comprehensive transcriptions along with audio recordings of each interaction. The platform can automatically transfer collected data to your CRM or other software applications and can send SMS or WhatsApp messages containing relevant links or information to callers. Additionally, MrCall integrates effectively with Google Calendar, allowing it to show callers available time slots and help in scheduling meetings. The system enhances caller interactions by addressing their questions using the provided knowledge base, leading to a more engaging experience. Moreover, it facilitates call transfers to internal lines and keeps you informed via the MrCall app, email, or WhatsApp, ensuring you stay updated on all communications. This service not only guarantees that you will never miss a call but also optimizes your communication workflows, significantly boosting productivity and engagement with clients. Ultimately, MrCall stands out as a comprehensive solution for modern communication needs.

Loman serves as a 24/7 AI phone assistant designed specifically for the restaurant sector, ensuring that every call is handled without delay. This advanced system skillfully undertakes a variety of tasks, such as taking orders, answering queries, scheduling reservations, and more, enabling restaurant staff to focus on providing excellent service to in-house customers. Featuring realistic voice technology, Loman facilitates a seamless interaction for callers, efficiently addressing inquiries and directing calls to human employees as needed. It integrates effortlessly with leading restaurant point-of-sale systems like Square, Toast, Clover, and Revel, allowing orders and reservations to be processed directly within your existing operations. Tailored to reflect your business’s unique features, Loman can deliver accurate information about menu offerings, dietary restrictions, and general inquiries. Furthermore, it possesses the ability to handle multiple calls simultaneously, ensuring that customers do not face delays or unanswered calls. By implementing Loman, dining establishments have observed marked improvements in operational productivity, a reduction in missed calls, and enhanced customer satisfaction, all contributing to a better overall dining experience. This cutting-edge solution not only improves communication but also fosters stronger connections with patrons, enhancing their loyalty to your establishment. Restaurant owners can now focus on crafting memorable experiences while Loman manages the essential communication aspects.

eReceptionist, a service under the well-regarded j2 Global (NASDAQ:JCOM), stands as a significant player in the communication industry. With an extensive and rapidly growing network that spans over 4,200 cities across 49 countries and six continents, it serves more than 11 million subscribers worldwide. Offering a state-of-the-art virtual receptionist service, eReceptionist presents an innovative and on-demand voice communication solution tailored for mobile professionals, remote workers, small businesses, and independent entrepreneurs, helping them cultivate a more professional image while boosting their productivity. Clients opting for eReceptionist gain access to a level of quality and professionalism typically reserved for Fortune 500 corporate phone systems, all without the burden of high equipment costs or fees. The service features cost-effective call forwarding options, allowing users to direct calls seamlessly to their home phone, office phone, mobile device, or voicemail. Moreover, it enables users to assign extensions to up to three different numbers for effective call management, ensuring that unanswered calls can be directed to voicemail. Users benefit from the convenience of receiving voicemail messages via email, guaranteeing that they stay connected and never miss crucial communications. With eReceptionist, businesses not only enhance their communication efficiency but also position themselves for greater success in an increasingly competitive market landscape.

Ruby is designed to manage your incoming calls and engage with visitors on your website, allowing you to focus on growing your business effectively. We remain available at all times, never taking sick days or vacations, which means we are always ready to assist you. Whether you require full-time support or occasional help, Ruby’s virtual receptionists are equipped to elevate every customer interaction. Functioning as a seamless extension of your own team, Ruby offers a comprehensive range of services including call answering, routing, transferring, customer intake, and message delivery, all included in your package. You can easily direct calls to Ruby, transfer them to yourself, or route them to any specified number through our convenient call forwarding feature. With just a tap, you can have us hold calls for you or designate Ruby as your backup, stepping in only when you are unavailable. You can also effortlessly keep our receptionists updated with your preferred answering guidelines via the status function, synchronize Ruby’s call management with your daily agenda using calendar integration, and specify any messages you wish us to communicate to your callers, ensuring a personalized communication experience. By opting for Ruby, you are not merely acquiring a service; you are establishing a committed partnership focused on enhancing your customer interactions and ensuring smooth communication at all times. Our goal is to help you build stronger relationships with your clients while you dedicate your energy to other important aspects of your business.

ASC is a dedicated answering service that operates around the clock, serving more than 3,500 businesses nationwide. Our dependable service spans multiple sectors, including legal, healthcare, insurance, financial advisory, and numerous others. With a team of expertly trained customer service agents, we manage a wide range of calls, from welcoming callers and scheduling appointments to transferring calls and sending messages. You can rely on ASC for precise and trustworthy message-taking whenever you need it, ensuring no call goes unanswered. Our service guarantees that you never miss a call or live chat, providing an exceptional first impression for your customers. We capture vital messages 24/7, which can lead to significant savings compared to hiring full-time receptionists. Our platform can easily integrate with over 5,000 applications, and our web and mobile app offer you the flexibility to access our services from virtually anywhere. Additionally, we provide Payment IVR solutions and adhere to both HIPAA and PCI regulations. Opt for ASC and discover the difference made by our caring and professional team. With us, your business can shine even brighter.

SupportYourApp is a customer service outsourcing firm originally established in Kyiv, Ukraine, which has now grown to operate in over five international locations. With over ten years of expertise, we provide outstanding round-the-clock customer support in 42 languages to more than 140 companies worldwide. Our dedicated support team ensures that every query is handled swiftly and effectively. Utilizing a QCRM system, we seamlessly integrate various communication channels for enhanced service delivery. We prioritize a customer-focused approach, blending professionalism with empathy. Understanding the urgency of each request, we are committed to facilitating our clients' success as quickly as possible, making it our mission to assist them in achieving their goals.

Datascribe Virtual Office offers an exceptional secretarial support system that harmoniously combines advanced technology with essential information. By utilizing our virtual office services, you gain access to a committed team of virtual legal assistants who are exclusively focused on managing your incoming and outgoing requests. These proficient legal assistants are highly trained to handle legal inquiries and coordinate your firm's appointments while also promoting new business opportunities. With our team of well-qualified legal professionals available around the clock, you can trust our virtual support services to ensure that you never overlook an important late-night call requiring your legal insight. Our virtual assistants bring specialized expertise in medico-legal fields, especially in personal injury and medical malpractice cases. By engaging their services, you effectively have an attorney or medical expert ready to support you with your prospective clients' needs and issues. This comprehensive level of assistance not only improves client relationships but also significantly optimizes the operational efficiency of your firm. Ultimately, partnering with Datascribe allows you to focus more on your core legal work while we handle the logistical challenges efficiently.

We provide exceptional service in handling your calls with a focus on personalized care. By engaging in face-to-face meetings, we ensure that we fully grasp our clients' needs and expectations, as we believe that cultivating trust and strong relationships is essential. While our call answering service is based in Reno, NV, we keep communication channels open with clients throughout the U.S. and Canada. In contrast to conventional call centers that often neglect relationship development and follow-up, our methodology prioritizes client satisfaction over simple minute-based billing. Traditional centers frequently miss the value of adding a personal touch; however, our service place significant emphasis on it. Each virtual receptionist in our team receives comprehensive training over several months, ensuring a consistently high level of satisfaction through an approachable and knowledgeable demeanor. Our phone answering solutions are customized to cater to the unique demands of various industries, and we offer diverse pricing packages to suit any business's budget. We understand that true success comes from fostering long-term partnerships, which is why our dedication to individualized service distinctly differentiates us in a competitive landscape. Ultimately, our goal is to create lasting impressions and trust with every interaction.

Zoom Answer Call is dedicated to providing exceptional customer service within the industry by employing talented professionals who are not only well-trained but also articulate and equipped with the latest technology. Feel free to contact us, and we will guide you through managing your calls according to your preferences, whether that means answering directly, transferring calls, or taking messages that can be conveniently emailed or texted to your mobile phone. Begin your 7-Day Free Trial today, and when this trial ends, you will receive an in-depth report that outlines costs and offers an estimated monthly fee based on your call activity throughout the week. We truly appreciate your feedback, so after you have reviewed your report, please reach out with any thoughts or suggestions you may have. Your insights play a crucial role in our continuous efforts to improve our services and better meet your needs. We look forward to hearing from you soon!

Handling your phone calls has become exceptionally easy. For more than ten years, we have collaborated with various businesses to provide a level of service that is truly unmatched. Recognizing that every call necessitates a distinct strategy, we take pride in delivering customized solutions for each interaction. This commitment is why we emphasize the importance of meeting with you to comprehensively discuss your requirements. Our dedicated team is always available to update your schedule or address any questions you might have. The uniqueness of our service is clear, and that is why many clients have chosen to remain with us since we first began a decade ago. Our receptionists approach every call with the highest level of care and are well-equipped to manage any situation or inquiry that may arise. Present us with any issue related to phone or front office functions, and we will create a practical and cost-effective solution tailored for your organization. We provide live call answering to ensure that your clients feel as though they are conversing directly with a member of your staff, enhancing the personalized service that distinguishes us from others. With our unwavering dedication to quality, your business can flourish while we take care of all your communication requirements effortlessly. We believe that building strong relationships with our clients further enhances the success of our collaborative efforts.

Jump Contact delivers a 24/7 live answering service specifically designed to improve lead conversion and enhance customer satisfaction for various businesses. Their skilled sales representatives answer incoming calls within 30 seconds, significantly reducing the chances of missing valuable opportunities. This all-encompassing service includes numerous features such as handling inbound calls, initiating instant lead follow-ups, providing customer support, scheduling appointments, facilitating lead conversions, processing payments, transferring calls, relaying messages, managing intake, sending confirmations, recording conversations, and offering access to a user-friendly dashboard. With the incorporation of tailored call scripts and workflows, Jump Contact guarantees that their service integrates seamlessly into your business operations. They emphasize the importance of quick response times, noting that 80% of potential clients may turn to competitors if their calls are not answered within the first 30 seconds, highlighting the urgency of immediate engagement. The dedicated live agents focus on converting inquiries into appointments, efficiently transferring calls, and qualifying leads, working diligently around the clock. This unwavering commitment to prompt responses not only improves customer loyalty but also drives overall business success, illustrating the vital role of effective communication in today’s competitive market. By prioritizing these elements, Jump Contact positions itself as an essential partner for businesses looking to thrive.

Curious Thing is a sophisticated voice AI assistant designed to enhance business communications by proactively reaching out to customers through telephone calls. It is proficient in both making and receiving calls, as well as identifying and leaving voicemails, and it can communicate via various channels such as SMS, emails, and instant messages. Moreover, this AI assistant excels at handling appointment scheduling, modifications, or cancellations, seamlessly integrating with existing systems to optimize the scheduling process. By utilizing open-ended questions, it gathers essential insights that empower organizations to make informed, data-driven decisions. The features of Curious Thing enable businesses to elevate their service capabilities and improve customer interaction. In addition, it offers unlimited call summaries, providing concise overviews of discussions through text or email, which helps teams remain updated. Designed for companies of all sizes, Curious Thing's voice AI assistant not only manages incoming calls but also organizes meetings and responds to common inquiries, thereby simplifying communication. Ultimately, this innovative solution marks a remarkable progression in the way businesses can efficiently and effectively engage with their customers, paving the way for improved relationships and better service delivery. Furthermore, its adaptability ensures that it can cater to a diverse range of industries, making it a versatile tool for modern enterprises.