List of the Top Automotive CRM Software in 2025 - Page 2

Isolating your sales staff from conventional showrooms can potentially double your sales conversion rates. As a large part of the car purchasing process has shifted online, it is crucial for dealerships to evolve and redefine their functions within this changing environment. Modera has helped more than 30 automotive brands navigate the challenges of the new multi-channel sales landscape effectively. By separating your sales team from physical locations, you can significantly improve your conversion metrics. Our state-of-the-art trade-in tool enables sales associates to accurately record vehicle information and deliver instant, market-relevant valuations. The Modera eCommerce platform streamlines remote transactions, allowing you to connect with contemporary customers no matter where they are located. Elevate your online presence with Modera Webfront, a customized website-building solution specifically crafted for the automotive industry. Additionally, improve customer interactions through our advanced infotainment and digital signage solutions, which are designed for real-time management and enhanced engagement. This strategic shift not only equips your dealership to tackle existing challenges but also sets the stage for long-term success in an increasingly digital marketplace. Embracing these innovations will help ensure that your business thrives in the face of evolving consumer expectations.

Tailored specifically for forward-thinking auto repair shop proprietors, this service uncovers hidden profits of up to $100,000 that have been missed for years. We take pride in our impeccable track record of assisting auto repair businesses in launching their own applications on app marketplaces! Since our inception in 2008, our mission has been to enhance the digital presence of the auto repair industry. Fostering enduring partnerships is our highest priority, with the typical client relationship lasting over five years! AppFueled™ excels in Software as a Subscription (SaaS) solutions designed for auto repair experts nationwide. Our innovative "app builder" platform, supported by a team of adept developers, guarantees the successful launch of custom-branded mobile applications in both the iTunes® app store and Google Play® store with a flawless success rate. Additionally, our platform seamlessly integrates with top shop management software solutions, such as R.O.Writer™, Mitchell1™, NapaTracs™, Protractor™, TekMetric™, and ShopWare™, among others. We invite you to reach out and discover how we can assist you! By collaborating, we can transform your shop's digital footprint and unveil new opportunities for revenue generation. Let's embark on this journey together and redefine the future of your business!

This cloud-based dealer management system is designed for a variety of industries including marine, RV, powersports, golf cart dealerships, repair shops, and marinas. Its user-friendly interface brings together parts management, service and work order tracking, as well as unit sales into a cohesive platform. With no upfront fees or contracts to worry about, it presents a risk-free solution for businesses. Users can easily export stock orders and access the latest pricing from OEMs and distributors. The system incorporates advanced ordering algorithms to simplify stock level management, while BiT offers an aerial view of your entire facility, handling billing, deposits, and pre-payments efficiently. By minimizing the time spent on spreadsheets and disjointed systems, businesses can concentrate on growth and customer care. Choose the BiT module that aligns with your focus, whether it involves sales, service, slip management, storage, or a combination of all these aspects, to optimize your operations and enhance your customer experience.

Selly is an all-encompassing platform for Customer Relationship Management (CRM) and Internet Lead Management (ILM) that enables dealers to effectively manage their online leads while ensuring timely follow-ups. This comprehensive solution streamlines the entire process, enhancing both customer engagement and sales productivity.

Industries that utilize Autologica Sky DMS encompass a diverse range, including new and used vehicle sales, electric vehicles (EVs), trucks, construction machinery, agricultural implements, motorcycles, buses, boats, large workshops and service chains, as well as importers. The primary benefits of Autologica Sky DMS lie in its cloud-based nature, which provides numerous competitive advantages for dealers in automobiles, machinery, trucks, and motorcycles. Notably, it features fully integrated modules that prevent data duplication and enhance information sharing across departments, in addition to having interfaces with leading automotive and equipment manufacturers. Furthermore, users receive technical support from professionals well-versed in the dealership sector, while the platform’s Open APIs make it easy to connect with other applications. Designed to accommodate multiple brands, stores, and companies, it also supports dual currency accounting and is scalable to meet growing business needs. Unlike generic ERPs, Autologica Sky DMS is a comprehensive dealer management system that can be tailored to meet specific dealer requirements, boasting over 100 monitoring reports to assist in data analysis and decision-making. This level of customization ensures that dealers can optimize their operations efficiently.

We provide customized solutions designed specifically for the distinct requirements of individual dealerships and automotive groups of all sizes. Our cutting-edge dealer software enhances operational efficiency, strengthens customer relationships, drives growth, and ensures consistency. Become part of the vast network of dealerships across North America that trust PBS Systems to help them thrive in the ever-evolving automotive landscape and achieve sustainable success.

Service-Intel delivers an all-encompassing software and CRM solution specifically designed for the automotive repair industry. This cutting-edge platform anticipates service needs, allowing for precise estimations and sales prospects even before the vehicle is brought in for repair—serving effectively as a pre-inspection tool. By offering unbiased suggestions based on the vehicle's maintenance history and daily usage, it builds customer trust while driving sales growth. Additionally, Service-Intel’s point-of-sale predictive reporting consistently exceeds client expectations with its remarkable accuracy in managing services and clarity in sales operations. As a result, automotive businesses can streamline their operations and significantly boost customer satisfaction levels. Ultimately, this innovative solution positions repair shops for greater success in a competitive marketplace.

Kimoby acts as your Dealership Engagement System (DES) designed to improve and accelerate customer interactions. This integrated platform connects effortlessly with your DMS and offers a variety of features: Effortless Texting: Experience two-way messaging, automated replies, and translation capabilities that simplify communication. Video Interaction: Build customer trust through captivating videos! AI-generated summaries and estimates help to speed up the approval process. Simplified Payments: Manage payment transactions quickly and easily. Streamlined Loaner Management: Effectively supervise your loaner vehicle inventory to avoid unexpected charges. Furthermore, Kimoby enables dealerships to provide consistent and tailored engagement with their customers, ultimately enhancing satisfaction and fostering loyalty while also creating opportunities for upselling and improved communication strategies.

Our groundbreaking Growth, Efficiency, and Intelligence (GEI) platform enables you and your team to focus on the vital daily decisions and actions that drive your business forward. Featuring a customizable dashboard, it keeps your key performance indicators front and center, strengthened by the necessary business intelligence for making well-informed choices. You can seamlessly incorporate additional tools from the Telagus marketplace; these functionalities are pre-integrated into our platform, allowing you to select and activate them as required. By effectively engaging with and marketing to both potential and existing clients, you can boost sales and revenue. The platform includes form builders, a wide range of email templates, and auto-responders designed to optimize your communication processes. Moreover, it provides robust project management, task, and collaboration features that enable you to effectively oversee and coordinate team workflows. These resources allow you to track critical assignments, set deadlines, designate collaborators, and more, which significantly enhances overall productivity within your organization. By leveraging our platform, you'll ensure that every element of your business operations is not only organized but also strategically positioned for optimal success. Ultimately, our platform serves as a comprehensive solution for driving growth and efficiency in your operations.

Our groundbreaking scheduling platform allows clients to effortlessly access your live calendar and arrange appointments within your shop management system. Steer provides an extensive suite of marketing automation tools aimed at nurturing customer relationships and enhancing loyalty and retention. With our reputation management feature, you can collect and display genuine reviews from pleased customers, thereby improving your online visibility and trustworthiness. Steer AI makes message management straightforward, ensuring you keep a personal touch with your clients. Our AI-driven responses empower you to quickly tailor communications, significantly minimizing the time spent on emails. No longer will you have to deal with the hassle of managing appointment requests via phone or email. Our scheduling software is fully integrated with your shop management system, offering an excellent experience for your customers while freeing up precious time for your shop operations. Furthermore, our automotive appointment software simplifies oversight and coordination of customer bookings, making the process remarkably efficient. This allows you to concentrate more on delivering quality service while optimizing your operational efficiency. Ultimately, our system is designed to elevate both customer satisfaction and business productivity.

HubSpot's AI-driven customer platform prioritizes your customers, empowering you to achieve more significant growth. It links your front-office teams by providing a comprehensive perspective on the customer journey, utilizing AI tools to ensure a smooth interaction with clients. This platform allows businesses to swiftly respond to emerging industry trends and technological advancements. Conventional CRMs fall short in fostering growth, as many aren't tailored to nurture customer relationships, a vital capability in today's AI-centric market where customers have the freedom to explore, assess, and make purchases at will. HubSpot's Customer Platform transcends traditional offerings by incorporating Smart CRM, which merges artificial intelligence with customer insights to facilitate adaptability. Additionally, it features solutions for engaging customers throughout their entire journey and boasts an extensive ecosystem that encompasses integrations, educational resources, and community support. Ultimately, this platform is meticulously crafted to enable businesses to forge deeper connections with their customers and accelerate growth effectively.

CAMS is an all-encompassing, web-based management solution tailored for automotive, recreational vehicle (RV), and agricultural dealerships. This platform delivers a cost-effective and efficient option that encompasses website creation, hosting, and personalization, enabling users to retrieve vital information from any device with a web browser. It boasts a powerful customer relationship management (CRM) system, a VIN decoder, and a comprehensive financial integration suite, along with Buy Here Pay Here functionalities, a sales calendar, and QuickBooks compatibility. The key features include modules for managing service and parts, scheduling payments, offering rental services for cars and RVs, and generating detailed reports, among others. Users also gain access to an appointments calendar, both internal and external work order capabilities, parts inventory tracking, invoicing, and purchase order functions. Moreover, the platform provides tools for monitoring profit and loss, the option to upload vehicle images via a phone camera, and a convenient online document storage system. Users can not only upload, store, and associate documents with specific stock numbers but also create organized folders and partitions to streamline their workflow. In addition, CAMS is compatible with both iOS and Android devices, ensuring that users have uninterrupted access while on the move, which enhances their overall operational efficiency. The versatility of this platform makes it an indispensable asset for dealerships looking to optimize their management processes.

Discover how Dealerpull can streamline your auto business and enhance its overall performance. Efficiently track, organize, and manage all service center leads while having the ability to oversee your inventory from any device, no matter where you are. Generate new deals and produce your bill-of-sale along with necessary paperwork in mere seconds through Dealertrack integration, allowing you to monitor and manage both internal and external parts effectively. You can also invoice your dealership or customers directly and schedule service jobs among a host of other features! Ideal for both wholesale and retail used car dealerships in Canada, Dealerpull CRM is beneficial whether your operation consists of over 200 vehicles or is a smaller setup with only 10. Enjoy seamless inventory management and cost tracking, enhanced by integrations with platforms such as Autotrader, Kijiji, and Cargurus, among others. Utilize our CRM lead management tools, which include a mobile app for scanning drivers' licenses to quickly upload leads, lead forwarding through third parties, and RoundRobin lead distribution for your sales team, ensuring efficient handling of prospective customers. Additionally, comprehensive service shop management capabilities are also offered! With Dealerpull, you can elevate your automotive business to new heights.

Founded in 2012, Technosoft Automotive has quickly risen to be recognized as one of the leading global ISV solution providers for Microsoft Dynamics. Our extensive portfolio includes various automotive solutions such as distribution systems, dealer management systems (DMS), and customer relationship management (CRM) tools. At the forefront of our offerings is Yana Automotive Solution, which proudly serves around 1,400 dealers and supports a user base of 33,000. Additionally, this robust platform efficiently manages 205,000 vehicle orders along with 1.1 million repair orders, showcasing its capability to streamline operations in the automotive sector. Our commitment to innovation and excellence continues to drive our success in the industry.

As the first cloud-based dealership management solution, we are dedicated to exceeding expectations by ensuring that our dealers, executives, owners, managers, sales representatives, and customers can stay interconnected without the complications of managing various systems. Our Dealer Operating System has empowered clients to experience significant improvements in productivity and revenue! With features like instant notifications for curtailments, thorough expense monitoring, and floor plan adjustments, DealersCloud streamlines extensive tasks into just minutes, enabling you to effectively manage your entire operation through one unified platform. The CustomerCloud CRM further enhances your ability to engage with customers, guiding them from the first interaction right through to the final sale. We provide all the essential tools needed to simplify complex accounting processes, closely tracking every detail of your business. Additionally, with tailored websites and seamless social media integration, DealersCloud is devoted to helping our clients at every step, ensuring they can realize their objectives effortlessly. Our commitment to innovation and prioritizing customer satisfaction distinguishes us in a constantly changing industry landscape, allowing us to adapt to the evolving needs of our clients. This relentless pursuit of excellence helps us build lasting relationships with those we serve.

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Today's consumers seek a personalized and flexible car-buying experience, with a growing inclination towards completing purchases online. Nevertheless, dealerships with constrained resources often find it challenging to deliver such a smooth and cost-effective experience. Connect CRM integrates dealership functions and sales strategies to provide a holistic view of customers, enhancing communication across different channels and departments. By offering customizable workflows and powerful lead automation tools, our car dealer CRM simplifies the car-buying process, enabling dealerships to adapt to the changing preferences of their customers. Book a tailored demonstration to see how VinSolutions empowers you with crucial, data-driven insights, allowing you to identify prime opportunities swiftly, streamline the sales cycle, and boost overall productivity. This cutting-edge methodology not only enhances operational efficiency but also strengthens the bonds between dealerships and their clientele, ensuring lasting satisfaction and loyalty. In an era where consumer expectations are continually evolving, embracing this innovative solution can set your dealership apart from the competition.

ProResponse distinguishes itself as the most all-encompassing and least cumbersome CRM and sales follow-up tool designed specifically for dealerships in the Automotive, RV, Marine, and Powersports industries. It guarantees the security of your data by storing all sold customers and prospects on its servers, safeguarding your information. You can effectively connect with your target market by employing sophisticated filtering options that include make, model, year, area code, zip code, and additional criteria within your secure customer database. With ProResponse, you can easily initiate email campaigns either directly through our platform or by sharing your information with us, and we will handle the campaign at no extra cost. The Management Reports provided by ProResponse deliver vital insights that are key for management, serving as an invaluable resource to evaluate staff performance, optimize workflows, and comprehend customer purchasing habits. Moreover, users enjoy complimentary ILM, auto responders, text alerts, and the added convenience of managing everything from their PDA, reinforcing ProResponse as a comprehensive solution for dealership requirements. This seamless blend of features not only enhances communication but also promotes operational efficiency throughout your processes, ensuring every aspect of your dealership runs smoothly. By choosing ProResponse, dealerships can focus on building relationships with customers while efficiently managing their sales operations.

Dealer Car Search stands out as a premier name in the industry, recognized for its excellence. As a top provider of Website Design Build Services, we excel in creating robust online platforms. Additionally, we provide services such as Website SMS, CRM solutions, and integrated lead management. Our comprehensive range of Digital Value Added Services empowers dealerships to enhance their sales processes, enabling them to sell more vehicles with greater efficiency and effectiveness. With our innovative tools, dealers can stay ahead in a competitive market.

Excellon DMS serves as the cornerstone of your dealership network, managing essential aspects such as inventory, sales, customer relationship management, and finance. Our robust solutions cater to dealerships across the globe, including regions like Mexico, Colombia, Brazil, and India. To further optimize your operations, we provide several innovative applications: the Salesperson App, which boosts your sales team's productivity and engagement; the Technician App, designed to simplify service workflows for increased efficiency; and the Customer App, which significantly improves the customer experience by providing immediate access to services. If you are curious to discover more, we invite you to delve into our Digital Highway solutions. Our cloud-based DMS not only enhances efficiency and reduces costs but also ensures you stay ahead of industry trends. Don't hesitate to reach out; we are just a click away, ready to assist you in transforming your dealership operations!

Leading our suite of services is the ultimate answer to all your dealership challenges. Dealer Accelerate is a fully integrated dealer management system crafted specifically for specialty dealerships, featuring vital tools that optimize your operations; these tools encompass inventory control, customer relationship management, and workflow automation, all seamlessly combined into a user-friendly interface. To enhance your experience further, you can effortlessly connect Dealer Accelerate with MyVirtualGarage, facilitating one-click inventory sharing to platforms that significantly elevate your sales, including complimentary listings on Motorious.com. Moreover, our industry reports provide you with essential data to evaluate your daily performance, while website analytics offer valuable insights into how effective your marketing efforts are. With this all-inclusive toolkit, you are equipped with everything a digital dealer needs, allowing you to efficiently capture and manage incoming leads. Generating sales documents is made simple with just a click, and you can keep a comprehensive record of all your business interactions. Dealer Accelerate is specifically designed to cater to the diverse needs of collector car dealers, no matter their size, guaranteeing that every facet of your business is addressed. Step into the future of dealership management with a software solution that adapts and grows alongside your evolving requirements. By choosing Dealer Accelerate, you empower your dealership to thrive in an increasingly competitive market.

Quotible's cutting-edge automated lead response and communication system enables you to make a striking first impression while consistently maximizing your sales capabilities. Unlike the mundane lead response strategies you may currently employ, Quotible provides a powerful automated tool designed to boost engagement significantly. Rather than depending on uninspired and generic CRM email templates, you can respond to every inquiry instantly via text and email with a uniquely tailored, interactive, and personalized message. Typically, the average time for responding to customer inquiries can range from 90 minutes to more than five hours; however, Quotible simplifies this by offering immediate and automatic responses that grab the attention of potential clients. Furthermore, over half of the lead responses generated by conventional CRMs often find their way into spam folders or go unread, leading to wasted marketing efforts and allowing competitors to seize opportunities. With Quotible, every customer inquiry is addressed promptly through automated text and email responses, guaranteeing that no communication is overlooked and enhancing your conversion rates. This efficiency will not only save your dealership valuable time but also elevate customer satisfaction levels, fostering greater loyalty and driving increased sales. Additionally, by implementing Quotible, your business can stay ahead in a competitive market, ensuring that your leads are nurtured effectively and efficiently.

Introducing Volie, the premier BDC Engine designed to transform how dealerships handle customer interactions for both sales and service. As the only BDC platform tailored exclusively for the automotive industry, Volie integrates three essential components necessary for a profitable BDC: Data Management, Campaign Management, and Communication Management. Our goal is to provide user-friendly software that enhances communication with customers effectively. Beyond offering exceptional software, our committed customer success team ensures ease of use and support. With a dedicated account manager available daily, we are here to empower your business and foster its growth in the competitive automotive market.

Consolidating various functions such as finance and customer relationship management into a unified system eliminates the complications and expenses that come with using separate platforms. This seamless integration enables you to collect all essential information in one location, minimizing redundant data entry and allowing you to concentrate on what is truly important. In addition to streamlining workflows, this approach addresses the difficulties associated with expansion, uncovering new efficiencies and enhancing your service quality in both digital and physical environments. Whether deployed in the cloud or on-premise, this comprehensive solution provides extensive automation through Flexibase DMS, giving your team the opportunity to reclaim precious time typically wasted on tedious tasks and manual data processing. By leveraging the information from your dealership, Flexibase DMS improves your visibility and guarantees that your reporting is both accurate and up-to-date. As a result, you will acquire the insights needed to make informed decisions that can drive your business to new heights. Furthermore, this system not only simplifies your operations but also encourages a more strategic mindset in management practices, ultimately leading to sustained growth and success.

CloudSuite Automotive provides seamless access and ready-to-implement functionalities aimed at enhancing the outsourcing of production, the formation of new business entities, and the development of joint ventures. In an environment where companies contend with stringent deadlines, fierce global competition, budget limitations, and increasingly complex components, the demand for a more adaptable and modern business solution has intensified. This platform encompasses a wide array of tested automotive solutions, combining a core ERP system with essential additional applications. Its toolkit includes capabilities for shop-floor scheduling, lean production practices, comprehensive process scheduling, compliance with MMOG standards, high-volume production management, strategic raw material sourcing to reduce expenses, meticulous transaction tracking, adherence to OEM and complex regulatory guidelines, and sophisticated procurement functionalities. By leveraging these tools, businesses can effectively maneuver through the dynamic challenges of the automotive sector, ensuring not only survival but also growth and innovation in their operations. Ultimately, CloudSuite Automotive equips companies with the necessary resources to thrive in an ever-evolving marketplace.