List of the Top 16 Automotive CRM Software for Mac in 2026

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.

Creatio offers a cutting-edge automotive CRM platform designed on a no-code architecture powered by AI, allowing automotive businesses to effectively oversee customer relationships and streamline operations across sales, service, and dealer networks. This comprehensive platform manages every step of the customer journey, from capturing leads and facilitating vehicle sales to providing after-sales support and enhancing customer loyalty. With Creatio, businesses can automate a variety of workflows including lead tracking, scheduling test drives, coordinating with dealers, handling service requests, and managing customer communications, all while keeping a complete overview of customer interactions and vehicle information. The platform's integration features allow seamless connectivity with dealer management systems (DMS), marketing applications, and other external data sources. At the heart of Creatio are intelligent agents that evaluate customer and vehicle information, suggest optimal next steps, prioritize leads, and automate follow-ups and service communications. Equipped with real-time analytics and no-code functionalities, teams can swiftly modify workflows and boost both sales and service efficiency.

ARI is an affordable and dependable auto-repair software priced at just $19.99 per month. Designed specifically for auto repair shops and independent mechanics, it comes with several remarkable features aimed at streamlining your workflow. The software's primary function is to aid mechanics in diagnosing vehicle issues efficiently. It allows users to swiftly generate job cards or repair orders, as well as create and send electronic invoices to clients without hassle. This elegant tool simplifies a challenging process, and once properly configured, it can significantly reduce the time and resources typically spent on drafting estimates and invoices for auto repairs. With ARI, mechanics can focus more on their work and less on administrative tasks.

Autodeals, Inc. provides a comprehensive cloud-based solution tailored for growth-oriented automobile dealerships across all 50 states. This all-encompassing digital retailing platform features essential tools such as CRM, messaging, deal management, accounting, electronic signatures, LenderHawk contract delivery, a service center, payment processing, and BHPH loan processing. For regional dealerships aspiring to expand geographically, Autodeals offers a systematic approach to growth. Small and medium-sized dealerships aiming for operational excellence and wishing to utilize modern customer communication and digital retailing should consider partnering with Autodeals. BHPH dealerships looking to cut their collection efforts by half will find Autodeals to be an ideal choice. Furthermore, dealerships that want to maintain daily financial accuracy should explore how Autodeals can automate 53% of accounting transactions while providing insight into ongoing operations. Additionally, dealership owners focused on minimizing fraud within their enterprises will appreciate that Autodeals has been developed by dealers with a deep understanding of their unique challenges. This dedication to dealer needs ensures that Autodeals remains a trusted partner in navigating the complexities of the automotive industry.

monday AI work platform is an enterprise work management, automation, and AI orchestration platform built to help organizations manage projects, teams, operations, and workflows in a flexible and highly customizable digital workspace. The platform enables businesses to centralize project tracking, operational management, CRM processes, IT service workflows, software development coordination, HR operations, and cross-functional collaboration while leveraging AI-powered agents and automations to reduce manual work and accelerate execution. Features include customizable dashboards, workflow automations, document collaboration, Kanban boards, reporting systems, AI-powered assistants, integration frameworks, permissions management, AI governance controls, real-time activity tracking, and enterprise-grade security and compliance capabilities. monday AI work platform supports both human-driven and AI-assisted work by allowing organizations to create custom AI agents tailored to unique workflows, monitor agent activity, manage AI permissions, control AI-related costs, and maintain data privacy through secure enterprise infrastructure. The platform also includes products such as monday CRM, monday dev, monday service, WorkCanvas, and WorkForms to support specialized business functions across customer relationship management, development workflows, service operations, collaborative planning, and data collection. By combining workflow management, automation, AI integration, collaboration tools, and enterprise governance into a unified platform, monday AI work platform helps organizations scale operations, coordinate teams, and improve execution efficiency across complex business environments.

Close stands out as the premier CRM solution for small businesses and startups eager to secure more deals in a shorter period. Your team can seamlessly engage with potential clients or existing customers through an integrated platform that offers SMS, email, and calling functionalities all in one place. This comprehensive tool operates independently, eliminating the necessity for separate sales email or calling applications. Being cloud-based and budget-friendly, Close is not only user-friendly but also comes with clear pricing structures, making it particularly suitable for small to medium-sized enterprises. Subscription plans begin at just $49 per month. The design of Close prioritizes maximizing sales efficiency for users. With a single click, you can initiate and receive calls, with every interaction automatically recorded—there's no need for manual data entry! As soon as the phone rings, relevant lead activity data appears on your screen, ensuring you always have access to essential information. Furthermore, customer support is readily available through various channels, including email, phone, an extensive FAQ section online, and a self-service knowledge base, providing users with ample resources to assist them. This combination of features makes Close an invaluable asset for any sales team.

monday CRM is a comprehensive AI-powered customer relationship management platform designed to help businesses manage and optimize their entire sales cycle. It centralizes all customer data, including leads, contacts, deals, and communications, into a single, unified workspace. The platform uses automation to handle repetitive tasks such as lead assignment, follow-ups, and data entry, allowing sales teams to focus on closing deals. It offers code-free customization, enabling users to tailor workflows, pipelines, and processes to fit their unique sales strategies. monday CRM provides real-time dashboards and reporting tools that give full visibility into sales performance and pipeline health. It includes AI-powered features that help predict outcomes, identify opportunities, and improve decision-making. The platform supports email sequences and mass communication tools to enhance engagement with prospects and customers. It integrates with over 500 applications, ensuring seamless connectivity with existing business systems. monday CRM is designed to support teams of all sizes, from small businesses to large enterprises. It improves collaboration by connecting sales, marketing, finance, and operations within one platform. The system also offers mobile access, allowing users to manage deals and activities on the go. It enhances efficiency by reducing manual work and improving workflow consistency. By combining AI, automation, and flexibility, monday CRM helps businesses increase revenue, improve customer relationships, and scale their operations.

OpenPro ERP solutions can be implemented either on-premises or through cloud services to facilitate business expansion. Catering to a diverse array of industries, OpenPro provides a comprehensive Enterprise Resource Planning (ERP) software package. As a prominent provider of Business Management ERP Software, OpenPro stands out by delivering real-time solutions to its users. Its offerings include essential features such as Accounting and Financial Reports, MRP manufacturing, MES, warehouse and wholesale distribution inventory control software, E-commerce capabilities, Project Management tools, and a Report Writer, all integrated into OpenPro's Real-Time Solutions framework. This Business Management Software adheres to international GAAP standards, ensuring compliance for users worldwide. Additionally, OpenPro accommodates multi-language support (offering nine languages) and multi-currency transactions, making it particularly versatile. To enhance retail operations, OpenPro includes a fully developed Point of Sales (POS) system and Order Processing functionality, while distributors can take advantage of robust supply chain management software. The accounting module is equipped with integrated time card management, payroll, and HRMS systems, streamlining business processes. With the integration of Customer Relationship Management (CRM), businesses can efficiently target and convert potential customers. OpenPro also features built-in document imaging capabilities and has its own e-commerce platform that can seamlessly integrate with various shopping carts. Furthermore, as a PHP open-source product, OpenPro encourages customization and development tailored to specific business needs. This flexibility allows businesses to adapt the software to their unique requirements, ensuring optimal performance and user satisfaction.

Are you struggling to effectively use modern technology for your motorcycle and powersports dealership? It often requires inputting the same inventory information into various systems such as your dealer management software (DMS), lead manager, and website. The same applies to customer data and parts inventory, which can lead to frustration. Recognizing this common issue, DX1 was developed to streamline operations for powersports dealers and motorcycle enthusiasts. DX1 offers everything necessary to manage your dealership seamlessly, including dealership management software (DMS), lead management, a website, and online marketing resources. By consolidating your operations, you can save valuable time and reduce stress, as it allows for a single login, a unified dashboard, and a centralized database for both customer and inventory information. Finding the right technology platform for your motorcycle or powersports dealership can be challenging, especially when you're pressed for time and can't afford to duplicate your inventory entries across multiple systems. With DX1, you can simplify your processes and focus on what truly matters—growing your business.

Founded in 2012, Technosoft Automotive has quickly risen to be recognized as one of the leading global ISV solution providers for Microsoft Dynamics. Our extensive portfolio includes various automotive solutions such as distribution systems, dealer management systems (DMS), and customer relationship management (CRM) tools. At the forefront of our offerings is Yana Automotive Solution, which proudly serves around 1,400 dealers and supports a user base of 33,000. Additionally, this robust platform efficiently manages 205,000 vehicle orders along with 1.1 million repair orders, showcasing its capability to streamline operations in the automotive sector. Our commitment to innovation and excellence continues to drive our success in the industry.

Excellon DMS serves as the cornerstone of your dealership network, managing essential aspects such as inventory, sales, customer relationship management, and finance. Our robust solutions cater to dealerships across the globe, including regions like Mexico, Colombia, Brazil, and India. To further optimize your operations, we provide several innovative applications: the Salesperson App, which boosts your sales team's productivity and engagement; the Technician App, designed to simplify service workflows for increased efficiency; and the Customer App, which significantly improves the customer experience by providing immediate access to services. If you are curious to discover more, we invite you to delve into our Digital Highway solutions. Our cloud-based DMS not only enhances efficiency and reduces costs but also ensures you stay ahead of industry trends. Don't hesitate to reach out; we are just a click away, ready to assist you in transforming your dealership operations!

Lotlinx delivers an extensive suite of inventory management software specifically designed for the automotive dealership industry, accommodating businesses ranging from small startups to large corporations. Our AI and machine learning-driven platform features crucial functionalities, including real-time inventory data analysis, insights into market trends, and tools aimed at boosting profitability while speeding up inventory turnover. Notable among our offerings are the Lotlinx VIN Manager and the Lotlinx VIN View Optimizer (VVO), both crafted to assist dealerships in accelerating vehicle sales, enhancing profit margins, and reducing advertising costs. By integrating our solutions, dealerships can refine their inventory management practices, resulting in improved efficiency and overall profitability in managing their vehicle inventory. Furthermore, our innovative technology equips dealerships with the capability to make informed, data-centric decisions that can significantly reshape their operational approaches, paving the way for sustained growth in a competitive market.

Momentum CRM presents an all-encompassing Sales CRM Solution tailored specifically for dealerships, facilitating everything from the initial lead capture to the generation of the first deal proposal. The cloud-based system enables sales representatives to work remotely while leveraging the software for effective follow-up support. In addition, Momentum CRM provides a Full Service CRM Solution that manages every phase from scheduling service appointments to tracking follow-ups on completed repair orders. Likewise, service staff benefit from the same cloud-driven flexibility, utilizing the software to handle their follow-up responsibilities from various locations. This cohesive integration allows for complete transparency in all customer interactions, granting users the ability to shift seamlessly between both systems as needed. Furthermore, vital resources and information, such as UpList and DownList customers recorded in one system, are easily accessible in the other, including through The Next Up’s Mobile app, which significantly boosts overall efficiency and connectivity. This interconnected nature of the systems ultimately enhances operational workflows, encouraging a more agile and customer-focused approach within the dealership environment. As a result, dealerships can maintain higher levels of engagement and satisfaction among their clientele.

Get My Auto DMS+ offers a comprehensive dealership management solution that enhances your sales, finance, and administrative functions. This cloud-based system accommodates both retail and wholesale transactions, featuring tools for desking, finance and insurance, as well as contracts and forms. With DMS+, you can simplify and improve the efficiency of your dealership's operations. Additionally, Get My Auto's CRM is tailored to optimize sales and marketing strategies for dealerships. It includes customizable workflows, automated text and email campaigns, and sophisticated analytics tools, making it simple to monitor leads, finalize sales, and cultivate enduring customer relationships. Whether operating a single location or multiple sites, our CRM is crafted to drive your success and adapt to your unique needs. Embracing this technology can significantly enhance your overall dealership performance.

Incadea stands as a leader in the automotive cloud sector, operating as a worldwide supplier of automotive retail solutions. With a presence in over 100 countries, we concentrate on ensuring exceptional customer satisfaction through our dedicated team. By leveraging advanced technology driven by Microsoft Dynamics 365 Business Central, Incadea empowers clients to enhance their competitive edge. To date, we have assisted more than 4,000 dealerships associated with 60 leading OEMs in revolutionizing their operations and achieving outstanding performance. Our commitment to innovation and client success is at the heart of everything we do.