Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.
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Garage360
Garage360 is a cloud-based software solution specifically designed for managing auto repair shops, focusing on improving and modernizing the operations of independent garages and service centers. This innovative platform provides both owners and technicians with an intuitive dashboard that facilitates the management of numerous business elements, such as appointment scheduling, service oversight, invoicing, inventory management, customer interactions, and extensive reporting capabilities.
Created with scalability and ease of use in mind, Garage360 empowers small to mid-sized automotive repair businesses to operate as effectively and professionally as larger dealership networks. Its modular design allows shops to pick and choose the features they need, including digital vehicle inspections, standardized job templates, labor tracking, and integrated payment options, all while ensuring a smooth and responsive system.
Moreover, Garage360 seamlessly integrates with leading automotive data providers, diagnostic tools, and parts suppliers, guaranteeing that technicians have access to OEM-level repair procedures and accurate labor time estimates. This functionality not only elevates service quality but also significantly enhances overall shop productivity, allowing users to better align with customer expectations. Consequently, businesses that utilize Garage360 are positioned to foster growth and improve their service delivery. Each feature is crafted to not only meet current demands but also to adapt to the evolving landscape of automotive repair.
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