List of the Top 25 Business Process Management Software for ServiceNow in 2026

Planview AdaptiveWork, which was formerly known as Clarizen, provides PMOs and professional services teams of all sizes with the ability to gain immediate insight into their operations, optimize workflows, proactively manage risks, and improve overall business performance. By aligning with the strategic goals of the organization, teams can enhance workforce productivity, ensuring that their efforts are focused on executing the most essential tasks in a timely manner. The platform enables effective tracking, management, and prioritization of work requests, ensuring that each request is equipped with all the essential details for execution. Additionally, its seamless bi-directional integration with CRM systems, coupled with custom triggers, allows for the effortless capture of opportunity details, which is vital for planning client projects. Furthermore, the platform automates and regulates the different phases of the request lifecycle, such as submission, scoring, prioritization, routing, and approval, making the transition from requests to actionable projects, tasks, or work items much smoother. This all-encompassing strategy not only enhances operational efficiency but also promotes a culture of accountability and transparency throughout the organization, ultimately leading to better decision-making and project outcomes. By leveraging these capabilities, teams can adapt more readily to changes and challenges in the business environment.

Stonebranch’s Universal Automation Center (UAC) serves as a comprehensive Hybrid IT automation platform that facilitates the real-time oversight of tasks and processes across both cloud and on-premises infrastructures. This adaptable software solution enhances the efficiency of your IT and business workflows while providing secure management of file transfers and consolidating job scheduling and automation tasks. Utilizing advanced event-driven automation technology, UAC allows you to implement instant automation across your entire hybrid IT ecosystem. Experience the benefits of real-time automation tailored for a variety of environments, such as cloud, mainframe, distributed, and hybrid configurations. Additionally, UAC simplifies Managed File Transfers (MFT) automation, enabling seamless handling of file transfers between mainframes and various systems, while easily integrating with cloud services like AWS and Azure. With its robust capabilities, UAC not only improves operational efficiency but also ensures a high level of security in all automated processes.

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

RunMyJobs by Redwood stands out as the only one that is SAP Endorsed and included in the SAP with RISE reference architecture. As the leading SAP-certified SaaS workload automation platform, enabling organizations to seamlessly automate their entire IT processes and integrate complex workflows across any application, system, or environment without restrictions while ensuring high availability as they grow. Recognized as the top choice for SAP customers, it offers effortless integration with S/4HANA, BTP, RISE, ECC, and additional platforms, all while preserving a clean core architecture. Teams are empowered through a user-friendly low-code editor and an extensive library of templates, facilitating smooth integration with both current and emerging technology stacks. Users can monitor their processes in real-time, benefiting from predictive SLA management and receiving timely notifications via email or SMS regarding any performance issues or delays that may arise. The Redwood team is committed to providing round-the-clock global support with industry-leading SLAs and rapid response times of just 15 minutes, alongside a well-established migration strategy that guarantees uninterrupted operations, including team training and on-demand learning resources to ensure success. Furthermore, Redwood's dedication to customer satisfaction ensures that businesses can focus on innovation while relying on robust support and automation solutions.

Smartsheet stands out as a prominent provider of work management and collaborative solutions aimed at turning team interactions into successful results. By equipping organizations with a comprehensive set of tools, this platform encourages innovation, draws in new customers, and facilitates revenue expansion. Featuring a user-friendly, spreadsheet-inspired interface, Smartsheet offers an array of functionalities such as file sharing, Gantt charts, automated workflows, easy-to-navigate portals, and interactive dashboards, among many others, establishing itself as a vital asset for proficient project management. In conclusion, Smartsheet not only simplifies workflows but also significantly boosts team collaboration and productivity, ensuring that teams can achieve their goals more efficiently.

ProHance stands as a state-of-the-art platform for global operations management, utilized by leading Fortune companies to harness the full potential of their workforce. This innovative tool aids organizations in enhancing efficiency and maximizing employee utilization by delivering comprehensive insights into individual and team performance. Featuring more than 100 customizable reports, ProHance's modular SaaS-based framework allows businesses to effectively track contributions of time and effort. Clients who implement ProHance have reported impressive productivity increases ranging from 15% to 30% within just three months of adoption. With a user base exceeding 400,000 across 25 countries, ProHance is rapidly establishing itself as an essential resource for organizations striving to cultivate a connected, visible, engaged, and optimized workforce while adapting to the demands of modern business environments. The platform's continued growth and success reflect its critical role in transforming how companies manage their human capital.

PerfectApps empowers you to design fully tailored no-code solutions independently. Experts in various fields can create enterprise-grade web applications, forms, and reports in a matter of days or weeks, eliminating the lengthy coding process. With a user-friendly visual designer, you can effortlessly drag and drop ready-made components onto a canvas to construct your entire application. This no-code methodology effectively eliminates coding as an obstacle between innovative ideas and practical solutions. The advantages of this approach are significant: Accelerated Delivery. Organizations gain enhanced agility, allowing them to implement solutions more swiftly to meet essential operational requirements. The speed of no-code development is estimated to be ten times that of conventional methods (Forrester, 2019). Increased Accessibility. Subject matter experts can independently create their own web applications without programming knowledge, alleviating the strain on already busy IT departments. By 2022, the demand for application development is expected to exceed IT's ability to supply by a factor of five, as reported by Gartner. Cost Efficiency. The process of app development can be decentralized across the organization, leading to lower overall operating expenses and heightened productivity. Businesses have indicated that employing no-code app builders can lead to a remarkable 74% reduction in development costs (Forrester, 2020). Furthermore, as organizations increasingly adopt this innovative approach, the potential for streamlined operations and enhanced collaboration grows exponentially.

ZigiOps is a no-code integration platform designed to connect enterprise systems and enable secure, real-time data synchronization across hybrid environments. It helps organizations streamline workflows, reduce manual effort, and eliminate human error by automating data exchange between ITSM, DevOps, Monitoring, Cloud, and CRM tools. Teams can rapidly configure integrations using pre-built templates and UI-based logic, allowing integrations to be set up, modified, and deployed in minutes without coding. ZigiOps supports cloud and on-prem environments with secure authentication and proxy support, making it suitable for complex enterprise infrastructures. The platform synchronizes data in real time while preserving referential integrity and data consistency across systems. ZigiOps does not persist or store any data in transit, helping organizations meet strict security and compliance requirements even during system outages. Built for advanced automation, ZigiOps extends workflows across multiple systems and domains with full API utilization. Dynamic data transformations, conditional logic, and advanced filtering enable support for complex enterprise use cases. Its distributed, fault-tolerant architecture is designed to scale reliably for large enterprise deployments, ensuring high availability and operational resilience.

Embrace enterprise agile management to unify and empower every level of your organization, enabling the creation and delivery of exceptional software. This framework is meticulously crafted to facilitate agile and lean software development from the very beginning. It allows for seamless scalability across various projects, workspaces, portfolios, locations, and teams. Enhance your decision-making processes through automated insights that span your entire software lifecycle. Foster collaboration among team members throughout the organization, as agility harnesses the expertise, processes, tools, and skills of your workforce. This approach can be implemented across your enterprise to engage stakeholders effectively, identify both business and product challenges, and elevate the quality of your software. Supporting methodologies such as Scrum, Kanban, XP, and SAFe® hybrid development, agility simplifies planning, tracking, and reporting for all teams, programs, portfolios, and the organization as a whole. Ultimately, adopting this mindset not only streamlines operations but also cultivates a culture of continuous improvement and adaptive learning.

The Nintex Process Platform serves enterprise organizations globally to streamline, oversee, and enhance their business processes. It boasts features like process mapping, workflow automation, and document creation, alongside mobile applications, process intelligence, and customizable forms—all facilitated through an intuitive drag-and-drop designer. The latest iteration, Nintex Workflow Cloud, significantly propels organizations toward digital transformation. Empower your operations and IT teams, process analysts, business analysts, and power users by harnessing The Power of Process™. This platform enables the digitization of forms, workflows, and other critical components, making it the most extensive solution available for automation and process management. Nintex simplifies the journey to optimize and automate business processes, ensuring efficiency at every step. With its comprehensive tools, organizations can adapt to changing demands seamlessly.

Axon Ivy addresses a critical challenge faced by organizations today: optimizing inefficient business processes. To achieve successful digital transformations, executives must carefully plan and execute their strategies. Department heads seek rapid and adaptable support for efficient operations, while IT managers require a versatile tool to oversee comprehensive business process management. In a fast-paced business landscape, organizations must exhibit agility and speed in response to evolving demands and circumstances. Our award-winning platform, recognized by Forrester and Gartner, significantly enhances the operations of our clients and partners across various sectors. You will be impressed by the simplicity and effectiveness with which you can digitize, orchestrate, and automate your business workflows. Axon Ivy, a leading digital process automation (DPA) solution, serves over 500 customers worldwide. The platform facilitates all facets of end-to-end automation and offers a range of development options, including no-code, low-code, and full-code capabilities, ensuring that users can tailor solutions to their specific needs. With Axon Ivy, organizations can truly transform their process management and drive efficiency.

Jitterbit Harmony is an AI-powered integration and automation platform designed to serve as the operational backbone for modern enterprises. It unifies integration, workflow automation, API management, low-code app development, and EDI within a single ecosystem. Powered by a layered AI architecture, Harmony embeds accountable AI agents and intelligent assistants into every stage of business automation. Organizations can seamlessly connect thousands of SaaS, cloud, and on-premise applications using pre-built connectors and intuitive drag-and-drop tools. This accelerates digital transformation initiatives across industries including healthcare, manufacturing, retail, transportation, higher education, and life sciences. Harmony supports mission-critical processes such as order-to-cash, order-to-fulfillment, purchasing automation, and employee expense management. The platform also enables teams to build custom business applications quickly through its low-code App Builder environment. With enterprise-grade security and governance controls, it ensures scalable, compliant automation across complex IT landscapes. The Harmony AI Bundle enhances capabilities further by offering pre-built AI agents, AI assistants, and dedicated professional services for successful implementation. Recognized three consecutive times as #1 in G2’s Enterprise iPaaS Implementation Index, Jitterbit demonstrates strong customer satisfaction and rapid time to go-live. Trusted by global brands like CVS Health, Ericsson, Walmart, and Rolls Royce, Harmony delivers proven enterprise performance. By combining integration, automation, and AI-driven intelligence into one cohesive platform, Jitterbit Harmony empowers organizations to modernize operations with confidence and accountability.

AgilityInsights is an enterprise transformation platform that combines AI-powered technology with strategic advisory services to help organizations improve agility, execution speed, and business alignment. The company focuses on helping enterprises connect strategy, operational execution, governance, and organizational maturity through a single integrated system. Its platform enables businesses to create measurable outcomes using agile delivery methods, outcome-driven OKRs, and structured transformation frameworks. AgilityInsights addresses major enterprise challenges including siloed operations, delayed execution, ineffective change management, workforce burnout, and fragmented business systems. The platform provides real-time visibility into performance, maturity growth, workload allocation, and team collaboration, helping leaders make faster and more informed decisions. One of its key capabilities is AskAI for Outcomes, an AI-driven solution that transforms business challenges into actionable goals and measurable key results using intelligent guidance and hypothesis-based planning. AgilityInsights also delivers agile operating model design services that help companies restructure teams, improve governance, and create more efficient cross-functional collaboration. The company supports long-term organizational growth through executive coaching, leadership development, change ambassador programs, certifications, and internal Centers of Excellence. Its Growth Portal offers scalable learning resources and self-guided enablement tools that reinforce agility practices and strengthen internal capabilities. AgilityInsights has worked with major enterprises across industries including healthcare, finance, and retail, delivering measurable gains in productivity, execution speed, agility maturity, and return on investment.

ABACUS is a popular tool utilized by organizations globally to oversee Enterprise Architecture, IT and Business Strategy, as well as Digital Transformation initiatives. Users of ABACUS can swiftly gain insights and value by importing data from various sources such as SharePoint, Excel, Visio, Google Sheets, ServiceNow, and CMDBs within mere minutes, thanks in part to the platform’s REST API. The platform allows users to select from established industry standards, frameworks, and metamodels, or to tailor a metamodel that fits the specific needs of their organization. Furthermore, data owners throughout the enterprise can engage collaboratively using editable cloud-based data lists, diagrams, and dashboards, enhancing teamwork and communication. ABACUS also streamlines processes by automating the calculations for cost roll-ups, business and technical fit, and security scores, while enabling users to establish custom calculations and metrics tailored to their enterprise's requirements. This capability supports in-depth scenario analysis by allowing comparisons of various future state architecture options. Rich visual reporting is another key feature, offering interactive Gantt charts, capability maps, heat maps, treemaps, Graph View, charts, and dashboards that enhance data presentation. The versatility of ABACUS extends to its applications, which cover areas such as Enterprise Architecture strategy, Application Portfolio Management, Business Process Management, Solution Architecture, Information and Data Architecture, Cybersecurity, Cloud Migration, Technical Debt Management, Governance & Compliance, and IT Service Management. In addition, ABACUS can be deployed as either an on-premise solution or a browser-based SaaS tool, catering to a diverse range of organizational needs and preferences. This flexibility ensures that companies can choose the deployment option that aligns best with their operational strategies.

Bizzdesign Horizzon serves as a collaborative platform aimed at facilitating business transformation. This tool delivers critical insights into strategic initiatives and catalyzes changes across essential business areas. Users appreciate Bizzdesign Horizzon for enhancing the speed at which teams and individuals can adapt to new challenges. The efficiency in describing processes and system interactions is noteworthy. Its user-friendly views provide a comprehensive overview, ensuring that documentation is readily accessible. Modeling enhances transparency for all components, allowing for clearer understanding. Our Organizational Value Assessment, along with pre-configured templates for Change Capabilities, aids in prioritization and equips stakeholders with quick, valuable responses. Our agile approach, encapsulated in the "Value Sprint," encompasses all these features. Additionally, we provide tailored services and customer success packages designed to foster customer achievement, which include exceptional support, e-learning resources, training sessions, and opportunities for expert consultations. This comprehensive offering ensures that clients are well-equipped to navigate their transformation journeys.

ABBYY Timeline serves as a Process Intelligence platform that empowers organizations to leverage their internal data to visually map out their processes, enabling real-time analysis to spot issues and forecast future developments, ultimately enhancing decision-making regarding technology investments. In the modern landscape, the majority of process activities can be monitored, controlled, and finalized using various IT systems, which provides a comprehensive record of all process facets. To gain a holistic understanding of process execution, employing the appropriate tool is essential; unfortunately, this capability is often beyond the reach of traditional business intelligence solutions, dashboards, or reports. However, ABBYY Timeline bridges this gap effectively. By tapping into this extensive data reservoir, businesses can reveal trends and insights that not only enrich customer interactions but also drive improvements in operational efficiency. With the ability to visualize processes, organizations can respond proactively to evolving challenges and seize new opportunities for growth.

formsflow.ai is a versatile Low Code Platform designed to enable the rapid creation of forms, approval workflows, and automation solutions. Regardless of your preferred application development method—be it no-code, low-code, or pro-code—formsflow.ai accommodates each approach, allowing seamless transitions between them, making it a versatile choice for developers, business technologists, and end-users alike. With formsflow.ai, you can effortlessly create form and workflow applications by leveraging AI-powered development through Flow-E, the AI assistant, along with intuitive drag-and-drop features and scripting capabilities. Key features of formsflow.ai include: - Both SaaS and on-premise deployment options. - A tiered structure offering progressive product packages. - Flexible usage-based pricing without limitations on user seat numbers. - Support for multi-tenancy. - Options for form bundling. Delving into its architecture: - It boasts robust workflow and decision-making engines that allow for intricate customization and scalability of workflows. - An integration module that facilitates native connections to thousands of applications. - Additionally, it includes a top-notch identity management system, with the option to integrate your own module if desired. This comprehensive platform is engineered to meet the diverse needs of organizations looking to streamline their processes and enhance productivity.

Boomi provides an enterprise-grade iPaaS solution that facilitates the seamless integration of applications, APIs, and data to accelerate digital transformation. The platform allows businesses to automate processes, manage data flows, and orchestrate AI agents at scale. Boomi’s flexible and secure ecosystem is designed to simplify complex integrations, improve operational efficiency, and ensure scalability. Trusted by thousands of global businesses, Boomi combines AI automation with robust API management to deliver powerful, real-time insights and capabilities for enterprises seeking to innovate and streamline their operations. Boomi Agentstudio is a cutting-edge platform that redefines AI agent management, enabling enterprises to efficiently design, deploy, and govern AI agents for various business applications. With a focus on scalability, compliance, and security, it integrates AI agents into business processes to enhance productivity. Boomi’s robust features, including real-time monitoring, governance tools, and an extensive marketplace, allow businesses to easily manage AI initiatives, automate workflows, and unlock significant operational benefits without compromising on ethics or security.

BPA Platform iPaaS allows you to reduce data integration development times and costs whilst supporting integration with any data source. Whether on-premises to on-premises, cloud-to-cloud or on-premises to cloud, BPA Platform iPaaS provides you with flexible data integration solutions with built-in business process automation tools to maintain, configure and adapt your business processes as your business evolves. Host BPA Platform in the cloud for secure end-to-end cloud-to-cloud integration. Achieve rapid deployment through iPaaS and enhance your ability to scale business operations. Deploy BPA Platform on-premises for on-premises to on-premises data integration and gain complete control over resources, security, compliance and accessibility. Achieve complete flexibility by connecting all your business systems and applications including AWS and Microsoft Azure databases across cloud and on-premises environments. Integrate cloud-based, on-premises or hybrid hosted business systems, using end-to-end AES 256 security with double encryption to protect business data and transactions.

Ardoq is an intelligent, connected Enterprise Architecture platform that empowers organizations to visualize, understand, and optimize their entire IT landscape with unmatched precision. Designed for data-driven decision-making, it unites strategy, architecture, and execution in one continuously updated ecosystem. Ardoq eliminates the limitations of static spreadsheets by creating a dynamic central repository that connects live data from applications, processes, and teams. With its powerful modeling, visualization, and reporting capabilities, it enables enterprises to map dependencies, reduce redundancies, and surface risks before they become costly problems. The platform supports a wide range of use cases, including application portfolio management, cloud migration, business capability modeling, and data lineage tracking. Its crowdsourcing features engage stakeholders across departments, ensuring that architecture data stays accurate and actionable. Business leaders gain real-time insights into costs, risks, and ROI, while architects can simulate change impacts and future-proof technology roadmaps. Ardoq’s AI-assisted tools and analytics modules enable faster alignment between business goals and IT execution, accelerating transformation initiatives. Recognized as a five-time leader in the Gartner® Magic Quadrant™ and boasting a 99% customer satisfaction rate, Ardoq sets the global standard for next-generation EA solutions. Trusted by industry leaders like ExxonMobil, Cisco, and Riot Games, it transforms enterprise architecture from documentation into dynamic, data-powered strategy.

Mule acts as the core runtime engine for the Anypoint Platform, operating as a dynamic Java-based enterprise service bus (ESB) and integration solution that streamlines the process for developers to connect applications effectively, thereby enabling efficient data sharing. This platform encourages the smooth integration of various systems, regardless of the technologies employed, including JMS, Web Services, JDBC, and HTTP, among others. It is designed to be deployed across different environments, allowing the ESB to handle and orchestrate events in real time or through batch processing, while ensuring universal connectivity. A key advantage of implementing an ESB is its capacity to facilitate communication between distinct applications, acting as a conduit that transfers data among various applications within an organization or across the web. Moreover, it supports the exposure and hosting of reusable services by leveraging the ESB as a lightweight service container, simultaneously providing a buffer against multiple message formats and protocols. By separating business logic from messaging, the ESB allows for location-independent service invocations, thus increasing the flexibility and scalability of integration solutions. Overall, Mule significantly boosts the ability of organizations to forge a more cohesive digital ecosystem, ultimately leading to enhanced operational efficiency and collaboration. This capability not only streamlines workflows but also fosters innovation by allowing teams to focus on developing new functionalities without being bogged down by integration complexities.

Around the globe, businesses are embracing the low-code platform offered by RunMyProcess to transform their digital landscapes. By leveraging the capabilities of RunMyProcess, companies can effectively connect previously disconnected systems and achieve comprehensive workflow automation. This automation significantly minimizes the cumbersome process of data transfer between systems and decreases the reliance on repetitive manual tasks, thus allowing employees to concentrate on more critical initiatives. Consequently, this transition not only boosts productivity but also enhances overall efficiency within operations. The platform boasts a fully low-code development methodology that is accessible and intuitive, featuring a straightforward drag-and-drop interface. Furthermore, RunMyProcess ensures the protection of users' sensitive data through its robust data centers and stringent encryption measures, instilling confidence against potential cyber threats. In conclusion, the fusion of innovation, ease-of-use, and security firmly establishes RunMyProcess as a frontrunner in the digital transformation arena, providing businesses with the tools they need to succeed in an increasingly competitive landscape.

Tempus Resource's What-If scenario planning feature empowers users to generate real options through the simulation of various modifications to their project portfolio. By utilizing this tool, you can enhance your decision-making capabilities by gaining insights into the immediate effects that alternative resource choices and scenarios have on your project portfolio. This approach not only aids in strategic planning but also fosters a deeper comprehension of potential outcomes.

Odyssey is a powerful automation solution that eliminates the need for coding, effortlessly connecting people, applications, and data to improve your organization's capabilities both in the present and for the future. It provides a straightforward way to integrate various devices, applications, and departments, removing the complexities involved in traditional setups. Say goodbye to unreliable temporary connections; with the Odyssey Platform, you can create dependable pathways for collaboration that lower risks, optimize workflows, and empower your team. The platform’s no-code approach enables users of all expertise levels to automate tasks with ease. Its guided workflows not only speed up operations but also help in cutting costs, making it an excellent choice for contemporary enterprises. By democratizing automation, Odyssey fundamentally reshapes how organizations function, ensuring that everyone has the tools needed to innovate and thrive. This transformative approach fosters a culture of efficiency and adaptability across the entire organization.

OrbusInfinity stands out as a premier software platform utilized by organizations globally for managing, overseeing, and visualizing their IT and business transformations. The OrbusInfinity Enterprise Transformation tool is uniquely designed from the ground up to fully integrate with Microsoft 365, which is renowned as the leading secure business productivity suite for enterprises. With a focus on four essential disciplines—Enterprise Architecture (EA), Strategic Portfolio Management (SPM), Business Process Analysis, and Governance Risk & Compliance—OrbusInfinity offers unparalleled support for transformation initiatives, showcasing hundreds of successful business outcomes. As a SaaS solution, OrbusInfinity features a flexible or fixed metamodel and accommodates major industry frameworks such as TOGAF, BPMN, and ArchiMate, providing a comprehensive and governed single source of truth in the cloud. In addition to its robust capabilities, OrbusInfinity ensures that organizations can effectively manage their transformation processes while adhering to industry standards and practices. Schedule a demonstration today to discover how OrbusInfinity can elevate your organization's transformation journey.