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SuperOps
SuperOps
Streamline your MSP operations with AI-driven efficiency today!
SuperOps is an innovative all-in-one PSA-RMM platform tailored for driven MSPs aiming for effective growth. Enhanced by AI capabilities and intelligent automation, SuperOps provides an extensive array of features, ranging from IT documentation to project management, guaranteeing that MSPs can find all necessary tools under one roof.
Eliminate the hassle of using various disjointed applications—SuperOps enables MSPs to transition away from obsolete, scattered systems with a cloud-native solution designed for ease of use and efficiency. Discover a cohesive, contemporary platform that simplifies operations and transforms the management of IT services into a hassle-free experience, paving the way for enhanced productivity.
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JDisc Discovery
JDisc
Gain real-time visibility into your complete IT landscape.
JDisc Discovery serves as a robust solution for IT asset management and network discovery, offering organizations valuable, real-time visibility into their complete IT landscape. By conducting automated network scans, it efficiently detects and organizes a variety of devices, which ranges from physical servers and workstations to virtual machines and network appliances, thus providing users with a comprehensive asset inventory. The tool meticulously gathers crucial information, encompassing hardware specifications, installed software, system configurations, and the interrelationships among devices, ensuring thorough documentation of the IT environment.
One of the standout features of JDisc Discovery is its agentless design. Instead of requiring software installation on each device, it utilizes multiple protocols such as SNMP, SSH, and WMI to collect data, facilitating rapid deployment and ensuring compatibility across an array of operating systems, including Windows, Linux, and Unix. This adaptability makes it particularly well-suited for varied and evolving IT infrastructures, allowing for effective and unobtrusive data acquisition. Additionally, its user-friendly interface enhances the overall management experience, empowering IT teams to make informed decisions based on accurate and up-to-date information.
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Modius OpenData
Modius
Revolutionizing facility management with integrated data solutions.
Modius provides innovative solutions for overseeing the availability, capacity, efficiency, and operational readiness of essential facilities. Our leading product, OpenData, encompasses a comprehensive suite of tools, including Data Center Infrastructure Management (DCIM), designed to optimize the performance of mission-critical infrastructure while facilitating seamless integration with various devices. OpenData combines analytics, dashboards, and visual representations into a unified interface for enhanced user experience. In partnership with the ESTCP, Modius showcased a Middleware solution that simplifies the use of utility and facility data, ultimately enhancing facility management, operational efficiency, and maintenance practices. This collaboration not only demonstrates our commitment to advancing facility management but also highlights the transformative potential of integrated data solutions in the industry.
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NMIS
FirstWave
Empowering partners with integrated network management and cybersecurity solutions.
FirstWave’s NMIS acts as a robust network management system, encompassing fault detection, performance monitoring, configuration oversight, performance visualizations, and alerts based on specific thresholds. It employs business rules that facilitate tailored notification policies, compatible with various notification methods.
Additionally, FirstWave empowers its partners, which include some of the largest telecommunications companies and managed service providers worldwide, to safeguard their clientele against cyber threats, all while swiftly expanding their cybersecurity service revenues on a significant scale. Overall, FirstWave delivers a thorough and integrated solution for network discovery, management, and cybersecurity, catering to its global partners. This holistic approach ensures that partners can effectively combat evolving cyber threats while managing their networks efficiently.
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ServoDesk
Simplisys Ltd
Streamline your support processes with adaptable Help Desk solutions.
Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes.
- Handle multiple communication channels through a single interface.
- Access to tickets is controlled based on roles.
- Automatic ticket creation and acknowledgment via email integration.
- Comprehensive reporting tools paired with interactive dashboards.
- A customer portal tailored to specific roles.
- Easy-to-implement business rules and workflows to facilitate automation.
- APIs available for seamless integration with external software.
We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
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GLPI
TECLIB
Streamline IT management with powerful, open-source efficiency tools.
GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure.
Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices.
This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.
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Sematext Cloud
Sematext Group
Unlock performance insights with comprehensive observability tools today!
Sematext Cloud offers comprehensive observability tools tailored for contemporary software-driven enterprises, delivering crucial insights into the performance of both the front-end and back-end systems.
With features such as infrastructure monitoring, synthetic testing, transaction analysis, log management, and both real user and synthetic monitoring, Sematext ensures businesses have a complete view of their systems. This platform enables organizations to swiftly identify and address significant performance challenges, all accessible through a unified cloud solution or an on-premise setup, enhancing overall operational efficiency.
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Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.
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VIZOR
Vector Networks
Streamline IT asset management with customizable, comprehensive solutions.
VIZOR is an ITIL Certified solution designed for comprehensive IT Asset Management. It oversees every facet of managing IT assets, which encompasses network discovery, inventory information, procurement, warranty, and maintenance particulars. Simplifying the process of asset allocation to employees and various locations ensures that you are always aware of who possesses which asset. Moreover, VIZOR has the capability to conduct audits on your network and can seamlessly integrate with various tools such as LANSweeper, Microsoft SCCM, and Chromebook Admin. Customization options allow you to configure VIZOR to suit only the features you require, enhancing its usability. Start utilizing VIZOR today to streamline your IT asset management processes.
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KACE by Quest
Quest Software
Streamline your endpoint management for enhanced security and efficiency.
KACE serves as an all-in-one endpoint management solution that provides centralized control over IT systems throughout the organization. It is designed to streamline the entire process from the initial setup to continuous upkeep, effectively addressing all endpoint security and deployment requirements. By utilizing a unified inventory database, KACE enables businesses to swiftly deploy, oversee, and manage their devices, which significantly enhances device security through immediate hardware and software identification, patch management, compliance tracking, and real-time monitoring of mobile endpoints. Furthermore, KACE simplifies the complexities of maintaining device security and compliance, allowing organizations to focus on their core activities without worrying about endpoint vulnerabilities.
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The highest-rated Service Desk suite can significantly enhance the agility and effectiveness of your support operations. Agiloft's Service Desk Suite features a comprehensive range of integrated applications that empower IT teams to manage all processes with full authority. This suite encompasses various functionalities, including customer support, RMA management, IT ticketing, an internal help desk, asset and change management, as well as adherence to ITIL and ITSM best practices. By utilizing this suite, organizations can streamline their workflows and improve overall service delivery.
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openITCOCKPIT
it-novum GmbH
Streamline your IT monitoring with user-friendly configuration solutions.
A user-friendly configuration interface for Nagios or Naemon is available, tailored for both large corporations and small to medium enterprises. This monitoring solution enables the oversight and administration of all servers, applications, and systems from a single platform, catering to everything from extensive data centers to essential IT service providers. openITCOCKPIT enhances clarity and thorough monitoring of your entire IT landscape, featuring a modular design that supports reporting, event correlation, and clustering within a straightforward web interface. With the aid of service and host templates, seasoned administrators can streamline their workflow, allowing them to allocate more time to other crucial tasks. Additionally, the integration of external systems is simplified through the use of a REST API. By bridging the gap between monitoring and configuration, openITCOCKPIT empowers users to swiftly view the status of their monitored hosts and services in Naemon/Nagios right after exporting their configuration, enabling immediate edits for optimized performance. This innovative approach fosters a more integrated management experience for IT professionals.
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xAssets
xAssets
Effortless asset management, secure, versatile, and user-friendly.
The solution is user-friendly, quick, adaptable, and designed for comprehensive asset management throughout its lifecycle. Available in both cloud-based and on-premise formats, it includes features such as Asset Register, Asset Accounting, Depreciation, MACRS, Barcoding, Procurement, Disposal, Planned Maintenance, Contracts, Service Management, and Spares. Additionally, it offers robust reporting capabilities and can be accessed on any device or mobile platform without requiring installation. Notably, it has received USAF approval for security on SIPRNET/NIPRNET, ensuring its reliability for sensitive operations. This versatility makes it an ideal choice for organizations seeking efficient asset management solutions.
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AssetLoom
AssetLoom
Streamline your IT asset management for enhanced efficiency.
AssetLoom serves as an effective solution for managing IT assets, enabling organizations to monitor, regulate, and improve their assets throughout their entire lifecycle, from acquisition to disposal. This comprehensive tool provides a centralized platform for organizing, tracking, and maintaining a wide range of assets, such as IT hardware, software licenses, and physical goods. In line with other IT asset management platforms, AssetLoom aims to enhance operational efficiency, reduce costs, and bolster security measures. Furthermore, it complies with SOC 2 Type II standards and undergoes regular testing to ensure the protection of your sensitive data. As businesses increasingly rely on technology, tools like AssetLoom become indispensable in streamlining asset management processes.
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Squadcast
Squadcast
Streamline incident response, enhance collaboration, foster a blameless culture.
Squadcast serves as an incident management solution tailored for Site Reliability Engineers (SREs). Its features, such as Squadcast Actions, promote a blameless culture by lessening the reliance on traditional physical war rooms during incident response. This not only streamlines communication but also fosters collaboration among teams, ultimately enhancing the overall efficiency of incident resolution.
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Virima
Virima Inc.
Streamline IT operations with automated asset and service management.
VIRIMA is a cloud-based software platform that offers automated solutions for IT Asset Management, IT Service Management (ITSM), and IT Operations Management (ITOM). Its user-friendly interface and cost-effective deployment make it accessible for various organizations. By utilizing advanced infrastructure discovery and visualization features, VIRIMA connects business processes with the technology and services that support them. The unique automation features of the VIRIMA CMDB empower IT companies, regardless of their size, by enhancing their insight, control, and overall value. As a result, these organizations can effectively navigate the complexities and challenges posed by today’s ever-evolving and distributed IT environments. This comprehensive approach not only streamlines operations but also strengthens security measures across the IT landscape.
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Fiwit
Fiwit
Streamline IT management for a hassle-free, effective experience.
Don’t squander your time dealing with ineffective internal IT management systems. Fiwit offers the ultimate IT software you could dream of.
Is the clutter of screens and phones overwhelming you? Our IT asset management solution will streamline and organize all your devices efficiently.
Enhance your colleagues' experience by providing them with the essential IT services they deserve. Resolve your internal IT challenges seamlessly with our comprehensive helpdesk software, ensuring you stay organized and effective in your operations. With Fiwit, your IT management can transform into a hassle-free experience.
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The Data Resource Manager stands out as the most advanced system for transporting data, automating processes, and discovering assets in the current market. By merging years of expertise with cutting-edge technology, DRM enables secure information transfer and processing between your server and a myriad of target systems, ranging from a handful to thousands. It empowers you to maintain control over your vital business data.
You can gather, share, and manage various types of information, such as sales metrics, payroll details, electronic signage files, software updates, and sensor data, while also ensuring the backup of essential data from remote sites.
In addition, DRM Assets leverages the core capabilities of DRM to streamline asset discovery within a distributed network effortlessly; all it takes is the push of a button. This system provides real-time insights into disk space, network configurations, ARP tables, actively running processes, and installed software. Furthermore, it offers detailed information regarding current network connections, latency, jitter, mapped drives, and overall system performance, making it an indispensable tool for efficient data management.
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Website monitoring tools that are both user-friendly and effective provide alerts and immediate status updates for essential web services and applications. Thousands of organizations rely on Spiceworks to stay updated on the health of their online services. With the Spiceworks Connectivity Dashboard, installation is straightforward; you can easily deploy the monitoring agent on any server or workstation and set up the URLs for tracking. This system offers real-time insights, allowing you to detect sluggish network connections or overloaded applications, whether they are hosted on-site or in the cloud, before problems escalate or users start reporting issues. Moreover, upcoming features include email notifications for mission-critical web applications, ensuring you are always informed about the status of important apps and devices. You can expect to receive the latest monitoring updates without unnecessary distractions. The platform's intuitive dashboard empowers you to oversee all aspects of your network effortlessly. Additionally, this seamless integration aids in proactive management, helping to maintain optimal performance across your digital landscape.
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Avantra
Avantra
Expert solutions for optimizing SAP and Cloud environments.
With almost two decades of expertise, we assist enterprises and managed service providers (MSPs) globally in optimizing their SAP and Cloud environments. Our understanding of the requirements for companies that depend on SAP enables us to enhance their service quality, drive innovation, and ensure compliance effectively.
As a Swiss company established in Switzerland, we have expanded our reach to the USA, UK, Germany, and Australia. Our strategic positioning allows us to cater to the needs of major SAP clients as Managed Service Providers, ensuring they receive tailored solutions that meet their unique challenges.
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Web Tracks
Gritware
Streamline IT management with powerful, efficient asset solutions.
Gritware's Web Tracks offers a streamlined solution for managing IT assets and help desk operations. This user-friendly, browser-based tool enables IT specialists to efficiently allocate tasks and help desk tickets while monitoring software licensing and peripheral usage. Additionally, it facilitates oversight of IT spending and allows for the generation of detailed reports related to help desk activities, inventory management, and purchasing. Web Tracks is available in two editions: Standard and Enterprise, catering to varying organizational needs and complexities. Each version provides essential features that can significantly enhance the productivity and efficiency of IT departments.
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OptiTune
Bravura Software
Streamline IT management, boost security, optimize performance effortlessly.
As your organization expands, the challenge of overseeing a diverse array of servers, desktops, and laptops can escalate significantly.
OptiTune stands out as a cutting-edge solution tailored to streamline IT management for organizations of all sizes. This powerful tool enables you to manage every computer within your network effectively. It not only helps in detecting malware threats but also facilitates updates, installs the latest Microsoft™ Office versions, and pinpoints computers that may be experiencing performance issues. With OptiTune, you gain access to a comprehensive suite of features designed to enhance your IT management capabilities, ensuring that your organization's technology remains efficient and secure.
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XIA Configuration
CENTREL Solutions
Streamline IT management with automated, accurate documentation solutions.
Simplify the management of your IT infrastructure with automated software that ensures all aspects remain well-organized. Our network documentation solution, XIA Configuration, enables you to effectively record your IT assets and generate reports covering a wide array of systems, including Windows, Active Directory, Exchange, Hyper-V, Azure, VMware, Citrix, and more. This integrated web platform allows for seamless auditing of various system configurations. You can easily track changes and identify potential security risks, turning what once took days of laborious manual documentation into a quick, automated process that can be completed in seconds. By automatically discovering your servers and documenting their settings, you can significantly improve your troubleshooting and disaster recovery strategies. With capabilities such as version control and change tracking, detecting unusual behavior and misconfigurations becomes much easier. Additionally, you can ensure that your IT operations align with organizational policies, adhere to Microsoft best practices, and comply with security standards. XIA Configuration also allows you to create documentation that not only maintains accuracy and compliance but also aligns with your brand identity. This approach streamlines workflows, saves valuable time, and ultimately strengthens the integrity of your IT management. By adopting this tool, you can foster a more proactive and efficient IT environment.
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Rethink Workflow
Rethink Workflow, Inc.
Streamline operations effortlessly with secure, automated workflows.
Rethink Workflow is an effective and secure tool for automating business processes, offering a free platform where businesses, NGOs, and enterprises can easily design workflows and create online forms. This user-friendly solution empowers organizations to streamline their operations and enhance productivity efficiently.
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Reftab
Reftab
Streamline asset management for educational institutions and businesses.
Reftab is an innovative asset management platform designed to assist educational institutions and businesses in monitoring assets associated with students, employees, and clients. Established in 2013 by our team, we have evolved into a reputable and well-established entity within this sector, serving a diverse clientele that ranges from small marketing, design, and production firms to large universities and some of the most recognized technology companies in the nation. Additionally, Reftab has secured funding from TinySeed, further solidifying our presence in the market. Our primary objective is to enable organizations to save both time and money by enhancing their organizational capabilities. With features that provide timely information and alerts, Reftab ensures that you never overlook repairs, warranty expirations, or inventory shortages. Moreover, our mobile applications allow users to scan items on-the-go, eliminating the need to memorize details or return to a computer for updates or information retrieval, thus streamlining the asset management process even further. This commitment to efficiency and user-friendliness makes Reftab an essential tool for asset tracking.